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Verizon Wireless MC550 Product User Manual

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BroadbandAccess / NationalAccess
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MC550 M
ODEM
Product user guide
DRAFT ONLY_1F
11.06.08
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Summary of Contents for Verizon Wireless MC550

  • Page 1 BroadbandAccess / NationalAccess MC550 M ODEM Product user guide DRAFT ONLY_1F 11.06.08...
  • Page 2 BroadbandAccess and Wi-Fi! Before installing the MC550 Modem Modem, VZAccess Manager software and drivers, review this manual, which outlines the features and functions of the MC550 Modem Modem hardware. This device operates over the high-speed BroadbandAccess and NationalAccess networks in...

  • Page 3: Wireless Communications

    Verizon Wireless or its partners will not be held responsible for damages of any kind resulting from the delays or errors in data transmitted or received with the MC550 Modem device, or failure of the MC550 Modem device to transmit or receive such data.

  • Page 4: Software Drivers License

    In addition to FAA requirements, many airline regulations state that you must suspend wireless operations before boarding an airplane. Please ensure that the host device is turned off and the MC550 Modem is removed from the USB port prior to boarding aircraft in order to comply with these regulations. The MC550 Modem can transmit signals that could interfere with various onboard systems and controls.
  • Page 5 for any purpose is strictly prohibited by international law. The copying of the software drivers, except for a reasonable number of back-up copies is strictly prohibited by international law. It is forbidden by international law to provide access to the software drivers to any person for any purpose other than processing the internal data for the intended use of the software drivers.
  • Page 6 Universal Solution for all Devices, including CE and PDAs • About the size of a credit card and a few millimeters thick, the MC550 Modem works with virtually all computing devices equipped with Wi-Fi capability such as notebooks, desktops, tablet PCs, personal digital assistants, CE devices, and most Wi-Fi enabled consumer devices.
  • Page 7 *See System Requirements for a complete list of operating system support.
  • Page 8 • &-6#$)2$>)?6$%&''($%)*#+$@96#;#77$%)*#+$ As with any electronic device, the MC550 Modem must be handled with care to ensure reliable operation. Verizon Wireless recommends the following handling guidelines: Do not apply adhesive labels to the MC550 Modem; they may cause the device to •...
  • Page 9 A#339:0$13-63#*$ IMPORTANT: The MC550 Modem requires an activated account with Verizon Wireless in order to function. The MC550 Modem can be activated three ways: in a Verizon Wireless store • by contacting Verizon Wireless Telesales • self-activated through the Verizon Wireless activation website.
  • Page 10 >)?6$E#695):$@96#;#77$3"#$%&''($%)*#+$@96#;#77$%)*#+$ Your MC550 Modem has the following parts: 1. Power Button : Indicates power, battery, and roaming activity. Please see the following page for an explanation of the Power button LED states. 2. MICRO USB Connector: Connects to your computing device via a Type A USB port.

  • Page 11: Service Status Indicator (Led)

    Modem transmitting/receiving data; blinking rate proportional to data speed Power Button (LED) The MC550 Modem is designed with a power button that lights up to indicate whether or not the device is powered on and what the charging status is. LED Color...
  • Page 13 Subject to Customer Agreement, Calling Plan, credit approval & other service terms. BroadbandAccess Rev.A speed claim based on our network tests with 5 MB FTP data files without compression. Verizon Wireless is rapidly adding Rev. A capability to your BroadbandAccess service area. Your BroadbandAccess Rev. A-enabled device will indicate coverage when you are in a BroadbandAccess Rev.
  • Page 14 Wi-Fi 802.11b/g 802.11b uses the 2.4GHz frequency spectrum with a bandwidth of 11Mbps. 802.11g (2.4Ghz, 54Mbps).
  • Page 15 Tethered Mode (with microUSB cable) Standalone Mode (with battery) Tethered Mode: In this mode, the MC550 is powered directly by your Wi-Fi device via the microUSB cable. In order to access the Verizon Wireless BroadbandAccess network, the device must be in tethered mode.

  • Page 16: Battery Tips

    WARNING: Never dispose of batteries in a fire because they may explode. Before using the MC550 Modem, read the battery safety information in the “Safety and General Information” section at the back of this guide. You will need to install and charge the battery as described below.
  • Page 17 How to insert and charge the battery 1. Open the battery compartment, located on the bottom of the device. 2. Insert the battery by lining up the gold contact points on the battery with the gold contact point in the battery compartment. 3.
  • Page 18 When you connect the MC550 Modem via USB cable, the following should occur once VZAccess Manager has been installed: The MC550 Modem is powered as soon as you connect it to the Type A USB port of your • computing device. Although the MC550 Modem is powered, it does not automatically connect to the Internet.
  • Page 19 2. The Hardware Icon appears in the taskbar (Windows) or on the Desktop (Mac). IMPORTANT: When using the device in tethered mode, fully extend the cable so that the device remains at an appropriate distance. The recommended minimum distance between you and the device is 20 cm. ,)J#69:0$3"#$%&''($%)*#+$M:$-:*$M22$ To power the device on: 1.
  • Page 20 Windows Turn on your computing device and close all applications. Connect the MC550 Modem to your computer using the included USB Cable. a) Insert the microUSB connector of the USB cable into the microUSB port of the MC550 Modem.
  • Page 21 If your device was activated prior to installation of VZAccess Manager and you are in a broadband coverage area, you will be connected to the Verizon Wireless network. If your device was not activated prior to installation of VZAccess Manager, the software will connect to the Verizon Wireless activation website.
  • Page 22 Mac OS X Turn on your computing device and close all applications. Connect the MC550 Modem into your computer’s USB port using the included USB Cable. a) Insert the MicroUSB connector of the USB cable into the MicroUSB port of the MC550 Modem.
  • Page 23 VZAccess Manager Software User Guide – Details the functions of VZAccess • Manager The MC550 Modem Product User Guide – Details the MC550 Modem’s hardware • features and Wi-Fi configuration. The guides will appear on your desktop during installation. If you are unable to locate the guides on your desktop, you may easily locate them in the VZAccess folder.
  • Page 25 To unplug the MC550 Modem, first terminate your Internet connection session and exit VZAccess Manager. NOTE: Once you unplug the MC550 Modem from your computing device, the MC550 Modem remains powered on and reverts to standalone (battery) modem. You must power off the device. See page XX.
  • Page 26 When you connect the MC550 Modem in standalone mode, the following should occur once you press the power button: The MC550 Modem is powered as soon as you press the power button and the Power LED • lights up.
  • Page 28 Configure the MC550 Modem MB#6B9#J$ The Web-based User Interface (Web UI) is used to configure the MC550 Modem while it is in “Standalone” mode. In this mode, there is no USB connection from your host PC to the MC550 Modem, and the connection to the MC550 Modem must be made via Wi-Fi.

  • Page 29: Status Information

    @#;.)+#$,-0#$ The Welcome page is displayed when your first connect to the Web UI in the MC550 Modem, prior to login. This page provides some status information, but no configuration changes can be made until you login. Login The “Login” field is on the top right of the screen. Login requires only a password – there is no login name.

  • Page 30: Status Bar

    Internet Status This section provides details of the Internet connection (3G connection) provided by the MC550 Modem. If no Internet connection currently exists, most of the fields will be empty or zero. Received - For the current Internet connection, the amount of data received.
  • Page 31 T)+#$,-0#$ Once you login, the Welcome page changes to the Home Page. This is almost identical to the Welcome page, but now some configuration options are available. Menu The menu is now displayed, allowing you to navigate to any of the configuration pages. The available pages are described in the following sections of this chapter.

  • Page 32: Wlan Profile

    Changing the Wi-Fi profile will terminate all Wi-Fi connections to the MC550 Modem, including the connection to the Web-based UI. You must re-connect to the MC550 Modem using the Wi-Fi settings of the new profile. Ensure you know what these settings are – check the Wi-Fi screen if uncertain.
  • Page 33 @9UI9$1.6##:$ This page is accessed via the menu, and contains all settings related to the WLAN, also called Wi-Fi network or an 802.11 network. Wi-Fi Profiles Wireless settings are contained in "Profiles". Three (3) profiles are available: Secure - Wireless security must be enabled. Open - No Wireless security is possible.

  • Page 34: Updating The Current Profile

    2. Wait for the screen to update with the Wi-Fi settings for the selected profile. 3. Click the “Apply” button to cause the MC550 Modem to use the selected profile. Changing the WI-FI profile will terminate all Wi-Fi connections to the MC550 Modem, •...
  • Page 35 You can also update a profile which is not in use. This will have no effect on the existing Wi-Fi connection from your PC to the MC550 Modem. 1. Change the Selected Profile to the Profile you wish to change.
  • Page 36 "Selected Profile" list. 8FQ$1.6##:$ This screen contains information and settings related to the local LAN. Note that for the MC550 Modem, the local LAN is the same as the WLAN (Wi-Fi network), because there are no wired clients.
  • Page 37 The following fields are available. LAN IP Address - The IP address for this client, as seen from the local network. Normally, you can use the default value. Subnet Mask - The default value 255.255.255.0 is standard for small (class "C") networks. If you change the LAN IP Address, ensure you use the correct Subnet Mask for the IP address range containing the LAN IP address.
  • Page 38 ,-77J)6*$1.6##:$ Available on the Security sub-menu, the Password screen allows you to change the password which you used to login to this Web UI. To change the login password: 1. Enter the current password into the “Current Password” field. 2. Enter the new password into the “New Password” field, using only letters, numbers, and standard punctuation symbols.
  • Page 39 Available on the Security sub-menu, the MAC Filter screen allows you to control which Wi-Fi clients can use the MC550 Modem to connect to the Internet. Access is allowed only for known and trusted wireless clients. The trusted clients are identified by their MAC address, which is a...
  • Page 40 Note: On Windows PCs, the "MAC address" is called the "Physical Address". You can check the properties or status of the wireless interface on your PC to find the MAC address of your PC. The MAC Filter screen contains the following settings: 1.
  • Page 41 ,)63$I9;3#69:0$1.6##:$ Available on the Security sub-menu, this screen allows you to configure the Port Filtering feature. This feature can block outgoing Internet traffic. If enabled, only known applications, identified by port number, can connect to the Internet. This screen contains the following settings Enable Port Filter - Use this checkbox to enable or disable the Port Filtering feature as desired.
  • Page 42 • Enabled:- Only traffic from the specified “Allowed Applications” is allowed. Other outgoing (Internet) traffic is blocked. • Disabled:- This feature is disabled, and outgoing traffic is not checked. Allowed Applications - Enable each application which you wish to be able to access the Internet while the Port Filter feature is enabled.

  • Page 43: Saving Your Changes

    Application Name - Enter a suitable name for the application. Ports - Click this link to display the Port Definition panel, allowing you to define the ports used by this application. Click "Hide" when finished defining the current application; click "Apply"...
  • Page 44 The settings on this screen are organized into 3 categories Access Point Router System Access Point Settings SSID broadcast enable - Normally, this should be left enabled, so that this device will appear in the list of "Available Wireless Networks" on your PC or portable device. If disabled, this device will not be listed, and its details must be entered manually.
  • Page 45 Router Settings NAPT enable - NAPT (Network Address Port Translation) is the technology which allows multiple clients to share the 3G internet connection. Disabling this will normally prevent internet access. This setting is for special circumstances. DHCP Server enable - The DHCP Server automatically allocates an IP address to each of your wireless clients.
  • Page 46 Available on the Advanced menu, this screen provides the ability to download (backup) a copy of the configuration settings from the MC550 Modem to a file on your PC, or restore (upload) a previously-saved configuration file from your PC to the MC550 Modem.
  • Page 47 Uploading a configuration file will change ALL of the existing settings to match the configuration file. If the Wi-Fi settings change, you will lose this connection, and will need to reconnect using the new settings.
  • Page 48 Diagnostics Available on the Advanced menu, this screen displays details of the firmware (software) and other system-level information. You can also view the system log and perform various operations. This screen is used mostly for troubleshooting and is not required for normal operation.

  • Page 49: System Information

    System Information This section contains detailed information about this device. AP/Router • Manufacturer - The manufacturer of this device. • Model - The Modem number or name of this device. • Serial Number - Each device has a unique serial number. 3G Modem •...
  • Page 50 Global Traffic Counters These counters record incoming and outgoing Internet traffic. They continue incrementing until restarted. The following data and operations are supported. Total connection time - This records the total time period during which a data connection to the Internet is available. Data Received - The total amount of data received.
  • Page 51 ,)63$I)6J-6*9:0$ Available on the Advanced menu, this feature allows incoming traffic (from the Internet) to be forwarded to a particular PC or device on your local WLAN. Normally, incoming traffic from the Internet is blocked by the Firewall. You need to use Port Forwarding to allow Internet users to access any server you are running on your PC, such as a Web server, FTP server, or E-mail server.
  • Page 52 Using Port Forwarding A number of common server applications are listed. To use any of these applications, follow this procedure: 1. Install the application on a PC on your local WLAN. 2. Ensure the PC is connected to this device, and record the PC's IP address for the Wi-Fi interface.
  • Page 53 Available on the Advanced menu, this screen controls the Power Management features of the MC550 Modem. the MC550 Modem can switch to a low-power Standby mode. When using battery power, switching to Standby mode will greatly extend the battery life. While in Standby mode, the LED will blink slowly, fading in and out.

  • Page 55: Technical Support

    Technical Support For additional information and technical support for VZAccess Manager and Verizon wireless devices, you can visit the Verizon Wireless Data Technical Support page at: http://www.verizonwireless.com/b2c/support/data.jsp.

  • Page 56: Troubleshooting

    Troubleshooting The following tips will help solve many common problems encountered while using the MC550 Modem: Make sure you are using the MC550 Modem in the correct geographic region: a • BroadbandAccess and NationalAccess the MC550 Modem in the US.

  • Page 57: Product Specification

    Product Specification Technical Specifications TABLE 1: GENERAL SPECIFICATIONS Name: Verizon Wireless the MC550 Modem Model: MC550 Modem Approvals: 75 g / 2.65 oz Weight 90 mm x 60 mm x 8.8 mm Dimensions: 3.54 in x 2.36 in x 0.35 in Wireless Network –...
  • Page 58 5 Hz to 500 Hz, 0.1 octave/second Vibration Stability...

  • Page 59: Regulatory Notices

    Regulatory Notices &V$%-6/9:0$ This device has been tested to and conforms to the essential regulatory requirements of the European Union R&TTE directive 1999/5/EC and has attained CE Marking. I#*#6-;$&)++?:9.-39):7$&)++9779):$Q)39.#$PI&&$G:93#*$13-3#7R$ This equipment has been tested to, and found to be within the acceptable limits for a Class B digital device, pursuant to part 15 of the FCC Rules and Industry Canada ICES-003.
  • Page 60 Please ensure that the host device is turned off and your MC550 Modem is removed from the card slot prior to boarding aircraft in order to comply with these regulations. MC550 Modem can transmit signals that could interfere with various onboard systems and controls.
  • Page 61 The driver or operator of any vehicle should not operate a wireless data device while in control of a vehicle. Doing so will detract from the driver or operator's control and operation of that vehicle. In some countries, operating such communications devices while in control of a vehicle is an offense. The FCC has granted an Equipment Authorization for this wireless modem with all reported SAR levels evaluated as in compliance with the FCC RF exposure guidelines.
  • Page 62 ,6)=#6$L-33#64$G7#$-:*$H97=)7-;$ IMPORTANT: In event of a battery leak: Do not allow the liquid to come in contact with the skin or the eyes. If contact has been made, wash the affected area with large amounts of water and seek medical advice. Seek medical advice immediately if a battery has been swallowed.

  • Page 63: Limited Warranty And Liability

    Limited Warranty and Liability Novatel Wireless, Inc. warrants for the 12 month period immediately following receipt of the Product by Purchaser that the Product will be free from defects in material and workmanship under normal use. THESE WARRANTIES ARE EXPRESSLY IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, ALL IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
  • Page 64 Glossary 1xRTT Short for single carrier (1x) Radio Transmission Technology. A high speed wireless technology based on the CDMA platform. 1xRTT has the capability of providing broadband-like speeds of up to 144 Kbps. 1xRTT is also referred to as CDMA2000. 1xEVDO Part of a family of CDMA2000 1x digital wireless standards.
  • Page 65 Mbps Megabits per second Rev A CDMA EV-DO Rev. A is a leading-edge wireless technology with higher data rates and higher system capacity. It is a fully backward compatible standard and remains interoperable with deployed EV-DO networks and devices around the world. The increased data rates on Rev. A's physical layer enable richer applications and services.
  • Page 66 generally to only stationary devices.

  • Page 67: Trademarks And Service Marks

    Wireless or their respective owners. Nothing contained in this user manual should be construed as granting by implication, estoppel, or otherwise, a license or right of use of Verizon Wireless or any other Trademark displayed in this user manual without the written permission of Verizon Wireless or its respective owners.

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