Clean The Scanner; Troubleshooting; Technical Support - Plustek SmartOffice PS30D Quick Start Manual

4

Clean the scanner

1.
Clean Feed Roller:

Troubleshooting

FAQ 1: How to scan a single sided document?
Solution:
Select to scan the Front Side or the Rear Side
FAQ 2: How could I select the document type?
Solution:
According to your original document, you may select Photo,
result.
• Photo : Use this setting if your original document is a photo. You may adjust threshold, brightness
and contrast value to get best image quality.
• Text : Use this setting if your original contains pure text, since it is an optimal setting for regular
business document.
• : Use this setting if your original contains a mix of graphics and texts, you will get
Photo & Text
the most balanced result.
FAQ 3: The colors of the scanned images are strange.
Solutions:
• Please reset the scan settings to default in DocAction/MacAction and perform the scanning task again.
• Calibrate the scanner if colors of the scanned image vary a lot. Find
For Windows OS:
2.
Clean Pad Module:
from the dropdown list.
Text or Photo & Text to get the best scanning
Calibration Wizard
For Mac Os:
FAQ 4: How can I delete unnecessary blank pages?
Solution:
Check the box Remove Blank Pages
FAQ 5: Clearing a paper jam
Solution:
Open the ADF cover, gently but firmly pull the jammed documents out of the ADF.
FAQ 6: Wake up the scanner from standby mode (When the LED turns orange).
Solution:
Simply press any scanner button on the scanner panel and the scanner will be back to active status.
as follows:
FAQ 7: Where can I find the ISIS driver?
Solution:
The ISIS driver is originally packed with the installation disc, you may also find the ISIS driver on our
support webpage: http://plustek.com/us/products/workgroup-scanners/smartoffice-ps30d/support.php

Technical Support

USA/CA
714-670-7713 • infoUSA@PlustekUS.com
9am to 5:30pm, Pacific Time, Monday through Friday
United Kingdom
0125-674-1513 • PLUSTEKsupport@agxuk.com
9am-16pm, Monday through Friday
For detailed information, please visit product website:
http://plustek.com/us/products/workgroup-scanners/smartoffice-ps30d/index.php
3.
Clean ADF Glass:
No. 1