GE PHB920 Owner's Manual page 25

Troubleshooting Tips ... Before you call for service
Problem
Power outage, clock flashes.
"Burning" or "oily" odor
emitting from the vent.
Strong odor.
Fan noise.
My oven door glass appears
to be "tinted" or have a
"rainbow" color. Is this
defective?
Sometimes the oven takes
longer to preheat to the same
temperature.
Display flashes.
Unable to get the display to
show "SF".
Control signals after entering
cooking time or start time.
Oven racks are difficult to
slide.
Steam from the vent.
Excessive condensation in
the drawer.
Water remaining on oven floor
after Steam Clean cycle.
49-80765-2
Possible Cause
Power outage or surge.
This is normal in a new oven and will
disappear in time.
An odor from the insulation around the
inside of the oven is normal for the first few
times the oven is used.
A convection fan may automatically turn on
and off.
A cooling fan may automatically turn on
and off.
No. The inner oven glass is coated with
a heat barrier to reflect the heat back into
the oven to prevent heat loss and keep the
outer door cool while baking.
Cookware or food in oven.
Number of racks in oven.
Power failure.
Oven control pads were not touched
properly.
You forgot to enter a bake temperature or
cleaning time.
The shiny, silver-colored racks were
cleaned in a self-clean cycle.
When using the ovens, it is normal to see
steam coming out of the oven vents. As the
number of racks or amount of food being
cooked increases, the amount of visible
steam will increase.
Liquid in drawer.
Temperature setting too high.
This is normal.
What To Do
Reset the clock. If the oven was in use, you must reset it by
pressing the Cancel/Off pad, setting the clock and resetting
any cooking function.
To speed the process, set a self-clean cycle for a minimum of
3 hours. See the Cleaning the Oven section.
This is temporary and will go away after several uses or a self-
clean cycle.
This is normal. The fan is designed to operate intermittently to
maximize cooking evenness. The convection fan will operate
during preheat of the bake cycle. The fan will turn off after the
oven is heated to the set temperature. This is normal.
This is normal on some models. The cooling fan will turn
off and on to cool internal parts. It may run after the oven is
turned off.
tint or rainbow color.
The cookware or food in the oven will cause the oven to take
longer to preheat. Remove items to reduce preheat time.
Adding more racks to the oven will cause the oven to take
longer to preheat. Remove some racks.
The different cooking modes use different preheat methods to
heat the oven for the specific cooking mode. Some modes will
Reset the clock.
The Broil Hi/Lo and Bake pads must be touched at the same
time and held for 3 seconds.
Touch the Bake pad and desired temperature or the Self
Clean pad and desired clean time.
Apply a small amount of vegetable oil to a paper towel and
spray with Pam or other lubricant sprays.
®
This is normal.
Remove liquid.
Cover food with lid or aluminum foil.
Reduce temperature setting.
Remove any remaining water with a dry cloth or sponge.
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