Multiplex Blend-In-Cup MA-8-2BF Installation, Operation And Maintenance Manual
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Multiplex Blend-In-Cup MA-8-2BF Installation, Operation And Maintenance Manual

Manual fill beverage system
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Blend-In-Cup® (BIC)
Manual Fill Beverage System
Installation, Operation and Maintenance Manual
Original Instructions — This manual is updated as new information and models are released.
Visit our website for the latest manual. www.manitowocbeverage.com/us
Part Number 9294699 12/16/15

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Summary of Contents for Multiplex Blend-In-Cup MA-8-2BF

  • Page 1 Blend-In-Cup® (BIC) Manual Fill Beverage System Installation, Operation and Maintenance Manual Original Instructions — This manual is updated as new information and models are released. Visit our website for the latest manual. www.manitowocbeverage.com/us Part Number 9294699 12/16/15...
  • Page 2 Safety Notices Read These Before Proceeding: As you work on Multiplex equipment, be sure to pay close Caution attention to the safety notices in this manual. Disregarding the notices may lead to serious injury and/or damage to the Proper installation, care and maintenance are essential equipment.

  • Page 3: Table Of Contents

    Table of Contents Section 1 General Information Read This Manual ....................... 5 About Blend-In-Cup ......................5 Unit Inspection ........................5 Model Numbers ........................5 Serial Number Location ..................... 5 Warranty Information ......................6 Specifications ........................7 Dimensions ...............................7 Capacity & Weight ..........................7 Product Delivery Location ........................8 Refrigerant Charge ..........................8 Electrical ..............................9...
  • Page 4 Table of Contents (continued) Section 4 Maintenance General Maintenance .......................35 Door Gasket Maintenance ....................... 35 Drain Maintenance - Inside Lower Cabinet ................35 Refrigerator ............................36 Stainless Steel Care & Cleaning ...................... 36 Doors/Hinges ............................36 Preventing Blower Coil Corrosion ....................36 Daily Cleaning - Zone 1 ....................37 Gather the Following Supplies .......................

  • Page 5: General Information

    Section 1 General Information Read This Manual Warning Manitowoc Beverage Systems developed this manual as a Do not damage the refrigeration circuit when installing, reference guide for the owner/operator and installer of this maintaining or servicing the unit. equipment. Please read this manual before installation or operation of the machine.

  • Page 6: Warranty Information

    Manitowoc Beverage System’s dock and returned to the sender at the sender’s expense. Please contact your local distributor for return procedures. Full explanation of the Limited Warranty for Multiplex Blended Ice Machines can be found in the warranty statement shipped with the unit.

  • Page 7: Specifications

    Section 1 General Information Specifications DIMENSIONS Elevation View Side View Plan View NOTE: This illustration covers all models, grayed out areas are options that may be on the unit. Dimension C is the same on all models. * Low profile casters reduce height by 1.5” (4 cm) 71.25"...

  • Page 8: Product Delivery Location

    General Information Section 1 PRODUCT DELIVERY LOCATION REFRIGERANT CHARGE The location selected for the Blend-In-Cup Beverage System Important must meet the following criteria. Due to continuous improvements, this information is • The air temperature must be at least 40°F (4°C), but for reference only.

  • Page 9: Electrical

    Section 1 General Information ELECTRICAL Warning All wiring must conform to local, state and national codes. Minimum Circuit Ampacity Bonding Instructions (230-240V 50 Hz Models Only) The minimum circuit ampacity is used to help select the This appliance must be connected to the potential wire size of the electrical supply.

  • Page 10: Air / Co , Plain & Chilled Water

    General Information Section 1 AIR / CO , PLAIN & CHILLED WATER • Use supplied 3/8" (.95 cm) panel-mounted hose barb Warning and 6' (1.8 m) of beverage tubing to connect labeled Connect to a potable water supply only. coupling body fitting(s) on back of unit for each supply connection.

  • Page 11: Regulator Settings & Location

    Section 1 General Information REGULATOR SETTINGS & LOCATION Regulator Settings Important Air/CO Requires the pressure measurement to be taken ON/OFF only when a product pump is being activated (product USB Port Switch pump during flow conditions). Air/CO2 (Pumps) Plain Water Important Regulator Regulator...
  • Page 12 General Information Section 1 THIS PAGE INTENTIONALLY LEFT BLANK Part Number 9294699 12/16/15...

  • Page 13: Installation

    Section 2 Installation Step-by-Step Installation PRE-INSTALLATION CHECKLIST Keep product bags in a cooler at least 24 hours These instructions are provided to assist the qualified prior to installation. installer. Contact your Manitowoc Foodservice Service Agent or call Manitowoc Foodservice for information Any damage should be noted and reported to the regarding start-up services.

  • Page 14: Connections

    Installation Section 2 CONNECTIONS Electoical See “System Pressures” on page 10 and “Regulator Settings & Location” on page 11 See “Electrical” on page 12 1. Confirm correct orientation of Water and Air/CO 5. If all electrical and grounding requirements have been fittings.

  • Page 15: Checklist

    Section 2 Installation CHECKLIST START-UP & CLEANING Seoial NuIbeo Review before proceeding with Start-Up & Cleaning. All internal packing has been removed? 8. During the first start-up of the machine the installer will be asked to input the unit’s 13 digit serial number. Have all of the electrical, water and CO A.
  • Page 16 Installation Section 2 Tune-Up ReIindeo 10. The Tune-Up reminder screen will appear during initial NOTE: See “Weekly Cleaning - Zone 2” on page 43. By installation, press the green check to continue. doing so, the following will have been completed: A.

  • Page 17: Post Installation Checklist

    Section 2 Installation Caliboate POST INSTALLATION CHECKLIST Has the machine been properly sanitized? See “Calibration Procedure” on page 29 19. Product calibration can be performed once operating temperature has been reached. Once completed, the Has each flavor been installed and primed? Blend-In-Cup machine is ready for use.
  • Page 18 Installation Section 2 THIS PAGE INTENTIONALLY LEFT BLANK Part Number 9294699 12/16/15...

  • Page 19: Operation

    Section 3 Operation Sequence of Operation Dual Blend Chamber without Dual Blend Chamber with Top Mount Cup Dispenser Cup Dispenser NORMAL OPERATION Drink Selection screen appears after power-up of the unit. With the blend chamber door closed and after “Start Mixer” Operator presses one of the drink type buttons on the Drink is selected on the touch screen, the machine blends the Selection screen, and the Flavor Options screen appears.

  • Page 20: Component Identification

    Operation Section 3 Component Identification Ice Bin Cup Dispensers (Optional) Lid Dispenser Touch Screen (Optional) Product Blending Station Dispense Area Door(s) Product Cabinet Whipped Cream Door (Optional) Product Bins Syrup Rail (Optional) Cabinet Door (Optional) Casters Water Regulator USB Ports Power Switch Air/CO2 Regulator Drain, Water &...

  • Page 21: Touch Screens

    Section 3 Operation Touch Screens The “easy ToUCH” screen has four selections. One is for the drink making procedure: Drink Selection displays by default at start-up. The Manager’s Menu is for accessing the machine’s settings. Inventory is for product information and Cleaning is for routine maintenance of the machine.

  • Page 22: Flavor Selection Screen

    Operation Section 3 FLAVOR SELECTION SCREEN The Flavor Selection screen appears after a Drink Selection has been made. Flavor options will vary depending on what recipes are configured on the unit. This screen’s primary function is to select a drink flavor. Cleaning Nozzle &...

  • Page 23: Size Screen

    Section 3 Operation SIZE SCREEN The Size screen appears after a drink flavor has been chosen from the Flavor Selection screen. This screen’s primary function is to select size and make a drink. Optional Add-Ins are also performed through this screen if the drink requires them. Cleaning Nozzle &...
  • Page 24 Operation Section 3 Procedure to Make a Drink NOTE: Ice must be present in the ice bin, product must be connected and primed to produce a drink. 1. Press the Open Book icon. 4. Drink size is the next selection. 2.
  • Page 25 Section 3 Operation 9. While the drink is mixing, the top of the screen will read BLENDING Drink Status NOTE: On dual mixer units, a second drink can be selected and blended simultaneously. 10. Follow all drink specific screen directions for add-ins if necessary and press the flashing arrow if prompted.

  • Page 26: Main Menu Screen

    Operation Section 3 MAIN MENU SCREEN Accessed primarily though the Drink Selection screen, this screen’s primary function is to provide access to all other procedures and adjustments that can be performed on the unit. Drink Recipes Menu Inventory Managers Menu Cleaning Category Icon Descriptions Inventory...

  • Page 27: Manager's Menu Screen

    Section 3 Operation MANAGER’S MENU SCREEN Accessed though the Main Menu screen, this screen’s primary function is to provide on-screen access to Manager-only functions. Clear Password Password Display Display Area Password Input Keypad Accept Cancel Password How to Access Manager Menu Features After selecting Manager’s Menu icon from the Main Menu, the Password Keypad screen appears.
  • Page 28 Operation Section 3 Assigning Flavors 1. From the Main Menu select the Manager icon. 6. Select a slot you want to assign a flavor to. 2. Type in the password. 7. Select from available flavors. 3. Select the green check. NOTE: Available flavors will vary depending on the recipe file that is loaded on the machine.

  • Page 29: Calibration Procedure

    Section 3 Operation CALIBRATION PROCEDURE Important : Pre-calibration Checklist 1. From the Main Menu, select the Manager icon. If calibrating ice, go to the Drink Menu and dispense 4 large cups of ice prior to calibrating. Check for empty product bags in the cabinet and replace if necessary.
  • Page 30 Operation Section 3 6. Follow the on-screen instructions and do the following: 8. The calibration screen will display again with the weight entered on the previous screen. • Get a digital scale. • Tare empty cup weight. A. If the weight displayed is incorrect, press the •...

  • Page 31: Product Inventory Screen

    Section 3 Operation PRODUCT INVENTORY SCREEN This screen’s primary function is to provide visual product inventory information for the user. The Product Inventory screen is normally accessed through the Main Menu. Product Bin Number Product Inventory Unassigned Bar Graph Product Bin Days Until Expiration Nozzle...
  • Page 32 Operation Section 3 Procedure to Install a Product Bag 1. From the Main Menu touch the Inventory icon. 7. Press the Green Check to continue. 8. Select inventory level from FULL BAG or NO BAG. 2. On the Inventory screen, select the product to be installed.

  • Page 33: Cleaning Screen

    Section 3 Operation CLEANING SCREEN The Cleaning screen appears after selected from the Main Menu or when prompted to perform routine cleaning. This screen’s primary function is to perform routine cleaning and sanitation of the machine. Cleaning Countdown ZONE 2 ZONE 1 Weekly Cleaning Daily Cleaning...

  • Page 34: Other Operations

    Position 3 Position 4 these parameters may work but are not recommended. Testing in the machine with the product will be necessary. Contact the Multiplex team for a detailed cup evaluation. • Cup heights between 4.25" and 7.00". • Cup opening diameter greater than 3.50" and less than 4.18".

  • Page 35: Maintenance

    Section 4 Maintenance General Maintenance This section covers common unit components and their care. the Ice Machine is supplied with hard water, more frequent cleaning should be performed. If the condenser air filter is The chart below is an overview of the maintenance that totally blocked after one week, more frequent cleaning is the end user and service technician should perform, and recommended.

  • Page 36: Refrigerator

    Maintenance Section 4 REFRGERATOR DOORS/HNGES Over time and with heavy use, doors and hinges may Warning become loose. If this happens, tighten the screws that Do not damage the refrigeration circuit when installing, mount the hinge brackets to the frame of the unit. Loose maintaining or servicing the unit.

  • Page 37: Daily Cleaning - Zone 1

    Section 4 Maintenance Daily Cleaning - Zone 1 GATHER THE FOLLOWNG SUPPLES NOTE: The following procedures are the basic daily cleaning instructions, on-screen instructions can vary depending Follow the on-screen instructions and gather the following on the recipe that was created with the MenuConnect supplies: program.

  • Page 38: Ice Bin Wash

    Maintenance Section 4 CE BN WASH EIpty ce Bin Wash Lid & ce Bin Ring 1. Remove ice bin lid. 1. Remove the ice bin lid and ice bin ring for cleaning and sanitizing. Take them back to a 3 compartment sink to Warning wash, rinse and sanitize.

  • Page 39: Blenders / Dispense Area Cleaning & Sanitizing

    Section 4 Maintenance BLENDERS / DSPENSE AREA CLEANNG & SANTZNG Grate ReIoval / Blender Station Wash Blender Door ReIoval Warning 1. Slightly open blender door. 2. Squeeze at bottom of door. The blender station contains sharp moving parts. Wear gloves to protect hands. 3.
  • Page 40 Maintenance Section 4 Wash Blender Grate(s) / Door(s) Blender Wash 1. Take all grates, cup cover seals, and doors to sink to wash 1. Place blue cleaning cup with wash solution in blend and sanitize. chamber(s) and close the blender door(s). 2.
  • Page 41 Section 4 Maintenance Blender Sanitizing Blender Station Sanitizing Warning 1. Place red sanitizing cup(s) with sanitizing solution in blender station(s) and close the blender door(s). The blender station contains sharp moving parts. Wear • Use approved sanitizer solution. gloves to protect hands. 1.
  • Page 42 Maintenance Section 4 Dispense Area Cleaning Caution Do Not Insert a brush or sharp object into the red dispense nozzles. 1. Spray all dispensing area surfaces with cleaning solution, then use cloth and/or use approved cleaning brush to thoroughly scrub area. 2.

  • Page 43: Weekly Cleaning - Zone 2

    Section 4 Maintenance Weekly Cleaning - Zone 2 GATHER THE FOLLOWNG SUPPLES NOTE: The following procedures are the basic weekly cleaning instructions, on-screen instructions can vary Follow the on-screen instructions and gather the following depending on the recipe that was created with the supplies: MenuConnect program or options chosen in the Managers Clean towels (Cloths*)

  • Page 44: Product Line Cleaning & Sanitizing

    Maintenance Section 4 PRODUCT LNE CLEANNG & SANTZNG At Back RooI Sink Whip CreaI Door *, Gasket Seals, & Drip Tray 1. Put on gloves & safety glasses.* 1. Move the product bags, canister, and any tray products to walk-in cooler. 2.
  • Page 45 Section 4 Maintenance Connect Cleaning Tubes Sanitize Lines 1. DO NOT ALLOW CLEANNG MANFOLD TO TOUCH 1. Place cleaning manifold into bucket #1 - Cleaner. THE FLOOR. 2. Connect the four (4) shorter tubes to bottom white nozzles - four (4 ) longer tubes to top white nozzles. 2.
  • Page 46 Maintenance Section 4 Purging Lines Auto PriIe CoIplete 1. Disconnect the cleaning hoses from the white nozzles. 1. Remove and dispose of large cup with primed product. Iportant Do Not pour down the drain on the BIC unit! 2. Press the Green Check to continue EIpty ce Bin 1.
  • Page 47 Section 4 Maintenance Dispense ReIaining ce ce Bin Rinse / Sanitize 1. Place a large cup on the center grate. 1. Rinse ice bin with clean water. 2. Press manual ice dispense button until ice bin is empty, 2. Fill a cup with clean water and slowly pour the clean discarding ice in sink as necessary.

  • Page 48: Blenders / Dispense Area Cleaning & Sanitizing

    Maintenance Section 4 BLENDERS / DSPENSE AREA CLEANNG & SANTZNG Grate ReIoval / Blender Station Wash Blender Station Wash Warning 1. Completely spray blender station with cleaning solution, use cleaning brush to thoroughly scrub down The blender station contains sharp moving parts. Wear the entire area.
  • Page 49 Section 4 Maintenance Wash Blender Grate(s) / Door(s) Blender Wash 1. Take all grates, cup cover seals, and doors to sink to wash 1. Place blue cleaning cup with wash solution in blend and sanitize. chamber(s) and close the blender door(s). 2.
  • Page 50 Maintenance Section 4 Blender Sanitizing Blender Station Sanitizing Warning 1. Place red sanitizing cup(s) with sanitizing solution in blender station(s) and close the blender door(s). The blender station contains sharp moving parts. Wear • Use approved sanitizer solution. gloves to protect hands. 1.
  • Page 51 Section 4 Maintenance Dispense Area Cleaning Caution Do Not Insert a brush or sharp object into the red dispense nozzles. 1. Spray all dispensing area surfaces with cleaning solution, then use cloth and/or use approved cleaning brush to thoroughly scrub area. 2.

  • Page 52: Drain Cleaning - Bio-Shield® (Optional)

    Maintenance Section 4 DRAN CLEANNG - BO-SHELD® (OPTIONAL) Mix Drain Cleaning Solution *Only for units with this feature. These steps will only display during the ZONE 2 Cleaning on units with this feature turned Iportant on in the loaded recipe file. If this feature is not active, the When in contact with drain cleaning chemicals gloves interface will automatically proceed to “Weekly Cleaning and safety glasses are recommended.
  • Page 53 Section 4 Maintenance Post Drain Cleaning Weekly Cleaning CoIpleted 1. Open the pressure relief knob again by turning 1. Remove gloves and safety glasses.* counter-clockwise. 2. Weekly cleaning has been completed. 2. Remove cap from the dispenser. 3. Unit will need to be cleaned again in 7 days. 3.

  • Page 54: Other Monthly Tasks

    Maintenance Section 4 OTHER MONTHLY TASKS Air Filters Cleaning the Condenser Coil For units equipped with an air filter. Each month check the In order to maintain proper refrigeration performance, the air filter to be sure it is clean and allows proper airflow. condenser fins must be cleaned of dust, dirt and grease regularly.

  • Page 55: Product Line Flush

    Section 4 Maintenance Product Line Flush GATHER THE FOLLOWNG SUPPLES NOTE: The following procedures are the basic product line flushing instructions. On-screen instructions can Follow the on screen instructions and gather the following vary depending on the recipe that was created with the supplies: MenuConnect program or options chosen in the Managers Clean towels (Cloths*)
  • Page 56 Maintenance Section 4 At Back RooI Sink Washing nstructions 1. Put on gloves & safety glasses.* 1. Remove grate from center dispense area, take to sink to wash and sanitize. 2. Install splash guard in dispense area. 3. Remove product holders from cabinet and take to refrigerated storage.
  • Page 57 Section 4 Maintenance Select Slots to Flush Rinse Lines 1. DO NOT ALLOW CLEANNG MANFOLD TO TOUCH A. Touch each slot that needs to be flushed, select any THE FLOOR. or all slots. Selected slots will become highlighted in green and say NEEDS CLEANING. 2.
  • Page 58 Maintenance Section 4 Sanitize Lines Purging Lines 1. DO NOT ALLOW CLEANNG MANFOLD TO TOUCH 1. Disconnect the cleaning hoses from the white nozzles. THE FLOOR. 2. Remove cleaning manifold from bucket #2 - Warm Rinse Water and place into bucket #3 - Sanitizer. 2.
  • Page 59 Section 4 Maintenance Reinstall nventory Select Slots to PriIe 1. Retrieve product holders from refrigerated storage and A. Touch each slot that needs to be primed. Only the reinstall each into their correct slot number. slots that were selected at the beginning of this 2.
  • Page 60 Maintenance Section 4 Auto PriIe CoIplete Dispensing Area Sanitizing 1. Remove and dispose of large cup with primed product. 1. Thoroughly spray each individual dispensing nozzle with sanitizer solution. 2. Thoroughly spray dispense area with sanitizer solution. 3. Allow to air dry. 4.

  • Page 61: Annual Planned Maintenance

    Section 4 Maintenance Annual Planned Maintenance The following parts are recommended for annual planned maintenance replacement to ensure optimum unit performance and minimize downtime: • Refrigerator door gasket (cleaning may be sufficient) • Two (2) #6 O-rings for the water and CO /air quick connect lines •...
  • Page 62 Maintenance Section 4 THIS PAGE INTENTIONALLY LEFT BLANK Part Number 9294699 12/16/15...

  • Page 63: Troubleshooting

    Section 5 Troubleshooting If a problem arises during operation of your Blend-In-Cup Beverage System, follow the checklist below before calling service. Routine adjustments and maintenance procedures are not covered by the warranty. Before Calling For Service Checklist Symptom Possible Cause Corrective Action Fuse blown or circuit breaker tripped.
  • Page 64 Troubleshooting Section 5 Symptom Possible Cause Corrective Action Thermostat set too high. Set thermostat to lower temperature. Evaporator Fan(s) will not operate or fan Call for service. blade is off or spinning on shaft. Excessive amount of warm product placed Allow adequate time for product to cool down.

  • Page 65: Procedure To Clear Blocked Line

    Section 5 Troubleshooting Procedure to Clear Blocked Line NOTE: Verify product is available and properly connected 7. Select PRIME FLAVOR. before performing this procedure. 1. Fill a squirt bottle with very warm water. 2. Remove product bin. 3. Connect squirt bottle with vinyl tubing to product tube inlet.

  • Page 66: How To Check Product Pumps Air/Co Pressure

    Troubleshooting Section 5 How to Check Product Pumps Air/CO Pressure 1. Using the touch screen, go to the Prime Screen, which is 6. Locate the Product Pumps Air/CO regulator on rear of the unit. accessed through the Inventory icon from the Main Menu. Air/CO2 (Pumps) Gauge 2.

  • Page 67: How To Check Plain Water Pressure

    Section 5 Troubleshooting How to Check Plain Water Pressure 1. Using the touch screen, gain access to the Blend 3. The regulator will decrease to a stable pressure while Chamber Rinse Button(s) located at the bottom of the water is flowing and then rise back to a higher either the Drink or Flavor Selection screen.
  • Page 68 Troubleshooting Section 5 THIS PAGE INTENTIONALLY LEFT BLANK Part Number 9294699 12/16/15...

  • Page 69: Tools & Cleaning Supplies

    Section 6 Section 6 Tools & Cleaning Supplies Tools & Cleaning Supplies Cleaning Kits Complete cleaning kits are available (part number 000-BIC- 006Q). These kits include the following; • (3) three 5 gallon buckets • Bucket labels for Wash, Rinse, & Sanitizing •...
  • Page 70 Tools & Cleaning Supplies Section 6 THIS PAGE INTENTIONALLY LEFT BLANK Part Number 9294844 12/16/15...
  • Page 71 Limited Warranty WHO IS COVERED LIMITATIONS OF LIABILITY This Limited Warranty is available only to the original end user of The preceding paragraphs set forth the exclusive remedy for all the product and is not transferable. claims based on failure of, or defect in, products or services sold hereunder, whether the failure or defect arises before or during Exclusions From Coverage the warranty period, and whether a claim, however instituted,...
  • Page 72 MULTIPLEX 2100 FUTURE, SELLERSBURG, IN 47172 800-367-4233 WWW.MANITOWOCBEVERAGE.COM/US Every new piece of Manitowoc Foodservice equipment comes with KitchenCare™ and you choose the level of service that meets your operational needs from one restaurant to multiple locations. StarCare – Warranty & lifetime service, certified OEM parts, global parts inventory, performance audited ExtraCare —...

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