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J-2
and try to start the system each time you insert a card, until the system will not
start. Keep the VGA card and the interface card that caused the problem
inserted on the motherboard, remove any other cards or peripheral, and start
again. If you still cannot start, note the information related to both cards in the
add-on Card space provided, and don't forget to indicate the motherboard
model, version, BIOS identification number, CPU (refer to main instructions),
and give a description of the problem.
Example 2: With a system including the motherboard (with CPU, DRAM, COAST...)
HDD, CD-ROM, FDD, VGA CARD, LAN CARD, MPEG CARD, SCSI
CARD, SOUND CARD, after assembly and after having installed the Sound
Card Driver, when you restart the system, when it runs the Sound Card Driver,
it resets automatically. This problem may be due to the Sound Card Driver.
During the Starting DOS... procedure, press SHIFT (BY-PASS) key, to skip
CONFIG.SYS and AUTOEXEC.BAT; edit CONFIG.SYS with a text editor,
and in function the line that loads the Sound Card Driver, add a remark REM,
in order to disable the Sound Card Driver. See the example below.
CONFIG.SYS:
DEVICE=C:\DOS\HIMEM.SYS
DEVICE=C:\DOS\EMM386.EXE HIGHSCAN
DOS=HIGH, UMB
FILES=40
BUFFERS=36
REM DEVICEHIGH=C:\PLUGPLAY\DWCFGMG.SYS
LASTDRIVE=Z
Restart the system. If the system starts and does not reset, you can be sure that
the problem is due to the Sound Card Driver. Write down the Sound Card
model, motherboard model, BIOS identification number on the technical
support file (refer to main instructions), and describe the problem in the space
provided.
We will show you how to fill the "Technical Support Form".
Main instructions:
To fill in this "Technical Support Form", refer to the step-by-step instructions given below:
*
. MODEL: Note the model number given in your user's manual.
1
Example: BG-71, BD7L-RAID, etc...
*
. Motherboard model number (REV): Note the motherboard model number labeled on
2
the motherboard as "REV:*.**".
Example: REV: 1.01
*
3
. BIOS ID and Part Number: See the on screen message.
BG-71
Appendix J
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