Product Warranty - Seagate ST3400071FC Product Manual

5.2.6.2.5 Abort
There are several ways to abort a diagnostic. You can use a SCSI Bus Reset or a Bus Device Reset message
to abort the diagnostic.
You can abort a DST executing in background mode by using the abort code in the DST Function Code field.
This will cause a 01 (self-test aborted by the application client) code to appear in the self-test results values
log. All other abort mechanisms will be reported as a 02 (self-test routine was interrupted by a reset condition).
5.2.7

Product warranty

Beginning on the date of shipment to the customer and continuing for a period of three years, Seagate war-
rants that each product (including components and subassemblies) that fails to function properly under normal
use due to defect in materials or workmanship or due to nonconformance to the applicable specifications will
be repaired or replaced, at Seagate's option and at no charge to the customer, if returned by customer at cus-
tomer's expense to Seagate's designated facility in accordance with Seagate's warranty procedure. Seagate
will pay for transporting the repair or replacement item to the customer. For more detailed warranty information,
refer to the standard terms and conditions of purchase for Seagate products. Refer to Section 10 for contact
information.
Shipping
When transporting or shipping a drive, use only a Seagate-approved container. Keep your original box.
Seagate approved containers are easily identified by the Seagate Approved Package label. Shipping a drive in
a non-approved container voids the drive warranty.
Seagate repair centers may refuse receipt of components improperly packaged or obviously damaged in tran-
sit. Contact your authorized Seagate distributor to purchase additional boxes. Seagate recommends shipping
by an air-ride carrier experienced in handling computer equipment.
Product repair and return information
Seagate customer service centers are the only facilities authorized to service Seagate drives. Seagate does
not sanction any third-party repair facilities. Any unauthorized repair or tampering with the factory seal voids
the warranty.
24 NL35 Series FC Product Manual, Rev. D