Evolution Digital HD uDTA User Manual
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Evolution Digital HD uDTA User Manual

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HD uDTA INSTALL
Resource Book
© 2013 Evolution Digital, LLC | This document contains confidential and privileged material for the sole use of the intended recipient.

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Summary of Contents for Evolution Digital HD uDTA

  • Page 1 HD uDTA INSTALL Resource Book © 2013 Evolution Digital, LLC | This document contains confidential and privileged material for the sole use of the intended recipient.
  • Page 2 HD uDTA Customer Facing User Guide Liberty HD uDTA Wall-Plate Device Installation HD uDTA Traning Presentation HD uDTA Technical User Guide © 2013 Evolution Digital, LLC | This document contains confidential and privileged material for the sole use of the intended recipient.
  • Page 3 HD uDTA Customer Facing User Guide © 2013 Evolution Digital, LLC | This document contains confidential and privileged material for the sole use of the intended recipient.
  • Page 4 © 2013 Evolution Digital, LLC. All Rights Reserved. Manufactured under license from Dolby Laboratories. Dolby and the double-D symbol are trademarks of Dolby Laboratories. HDMI, the HDMI logo and High-Definition Multimedia Interface are trademarks or registered trademarks of HDMI licensing LLC.
  • Page 5 Manufactured under license from Dolby Laboratories. Dolby and the double-D symbol are trademarks of Dolby Laboratories. Getting Set Up In the box ê Thank You for choosing the Evolution Digital High- HD Set-Top Box Definition Set-Top Box (HD STB). You can now enjoy...

  • Page 6: Remote Control

    HDMI allows you to take full advantage Activation essentially “turns on” your digital box in your home and on your cable provider’s network. the “HDMI” port on your HDTV. of the Evolution Digital HD Set-Top Box high-definition digital features. 3. Connect the power cord to the To TV electrical wall outlet and the “DC 5V...

  • Page 7: Menu/Locks Setup

    Menu Menu Menu Locks Setup ç Using the RF output? The first time you enter Locks Setup, it will prompt you to Press the Menu button on your remote control to access the main menu. The menu Create Locks PIN. Enter your desired PIN and keep that in a safe will allow you to update your HD set-top box settings.
  • Page 8 Liberty HD uDTA Wall-Plate Device Installation © 2013 Evolution Digital, LLC | This document contains confidential and privileged material for the sole use of the intended recipient.
  • Page 9 HDMI to TV Liberty Reset button RF Output Channel 3/4 Removable DC Switch power supply HD uDTA Wall Plate Device Bottom Bypass port to connect secondary devices Screw Hole such as DVR or cable modem. (optional) Installation Set desired RF channel...
  • Page 10 HD uDTA Training Presentation © 2013 Evolution Digital, LLC | This document contains confidential and privileged material for the sole use of the intended recipient.
  • Page 11 Modes of Operation •  Boot •  Hunt •  Pending Initialization •  Normal Operations •  Code Download •  Trouble © 2013 Evolution Digital, LLC. All Rights Reserved. Confidential information.! 8/13/12...
  • Page 12 •  Function: Validate/launch code image •  LED Status: None •  Valid Mode Transitions: Hunt Mode (if code image is successfully validated), Trouble Mode (if code image fails validation) © 2013 Evolution Digital, LLC. All Rights Reserved. Confidential information.! 8/13/12...
  • Page 13 •  Function: Search for QAM with CAT PID and valid CA system ID •  LED Status: Continuous blink •  Valid Mode Transition: Pending Initialization (upon receipt of CAT PID) © 2013 Evolution Digital, LLC. All Rights Reserved. Confidential information.! 8/13/12...
  • Page 14 •  If the DTA does not lock on to any of those frequencies it will start hunting at 57 MHz and increment by 6 MHz until it finds a valid QAM © 2013 Evolution Digital, LLC. All Rights Reserved. Confidential information.! 8/13/12...
  • Page 15 Hunt Mode On-Screen Message © 2013 Evolution Digital, LLC. All Rights Reserved. Confidential information.! 8/13/12...
  • Page 16 PID for SI, monitoring EMM PID for headend messaging •  LED Status: Two blinks, repeated continuously •  Valid Mode Transitions: Code Download, Boot, Normal Operations © 2013 Evolution Digital, LLC. All Rights Reserved. Confidential information.! 8/13/12...
  • Page 17 Pending Initialization Mode On-Screen Message © 2013 Evolution Digital, LLC. All Rights Reserved. Confidential information.! 8/13/12...
  • Page 18 •  Function: Decoding A/V, Monitoring SI data and EMM messages and remote control commands •  LED Status: Solid green, no blinking •  Valid Mode Transitions: Pending Initialization, Code Download, Boot © 2013 Evolution Digital, LLC. All Rights Reserved. Confidential information.! 8/13/12...
  • Page 19 •  Function: Download new code image •  LED Status: Three blinks followed by a long pause •  Valid Mode Transitions: Boot (upon successful download), previous mode (upon failed download) © 2013 Evolution Digital, LLC. All Rights Reserved. Confidential information.! 8/13/12...
  • Page 20 Code Download On-Screen Message © 2013 Evolution Digital, LLC. All Rights Reserved. Confidential information.! 8/13/12...
  • Page 21 •  The DTA will only enter trouble mode from boot mode •  LED Status: Continuous short blink •  Valid Mode Transitions: None, the DTA must be reset in order to re-attempt a proper boot © 2013 Evolution Digital, LLC. All Rights Reserved. Confidential information.! 8/13/12...
  • Page 22 Boot and Trouble) •  Although there are a large number of options, this presentation will only cover those that will be most useful in troubleshooting the DTA. © 2013 Evolution Digital, LLC. All Rights Reserved. Confidential information.! 8/13/12...
  • Page 23 Diagnostics Menu © 2013 Evolution Digital, LLC. All Rights Reserved. Confidential information.! 8/13/12...
  • Page 24 General Info Menu •  This menu gives key information about the DTA including hardware version, unit ID, MAC address etc. © 2013 Evolution Digital, LLC. All Rights Reserved. Confidential information.! 8/13/12...
  • Page 25 HD DTA Status Menu 1 •  This menu gives information on the status of the DTA including the activated status as well as the current operating mode © 2013 Evolution Digital, LLC. All Rights Reserved. Confidential information.! 8/13/12...
  • Page 26 HD DTA Status Menu 2 •  The second page of the HD DTA Status menu gives information about the time configuration of the DTA © 2013 Evolution Digital, LLC. All Rights Reserved. Confidential information.! 8/13/12...
  • Page 27 Tuner Status Menu •  This menu tells you what frequency the DTA is currently tuned to and gives information about the power level, SNR, and CAT PID © 2013 Evolution Digital, LLC. All Rights Reserved. Confidential information.! 8/13/12...
  • Page 28 PIDs are present •  The channel can be changed real time while viewing this menu by either direct channel entry or by using the CH up/down buttons on the remote © 2013 Evolution Digital, LLC. All Rights Reserved. Confidential information.! 8/13/12...
  • Page 29 Current Channel Status © 2013 Evolution Digital, LLC. All Rights Reserved. Confidential information.! 8/13/12...
  • Page 30 •  The virtual channel map will likely be several pages long and can be navigated using the up and down arrows on the remote control © 2013 Evolution Digital, LLC. All Rights Reserved. Confidential information.! 8/13/12...
  • Page 31 Virtual Channel Map © 2013 Evolution Digital, LLC. All Rights Reserved. Confidential information.! 8/13/12...
  • Page 32 Received Messages •  The received messages menu shows real time counters of all messages that have been received from the headend controller © 2013 Evolution Digital, LLC. All Rights Reserved. Confidential information.! 8/13/12...
  • Page 33 •  If both banks display a code name then the bank with the asterisk next to it is the SW that the DTA is currently running and the other bank is the previously loaded SW © 2013 Evolution Digital, LLC. All Rights Reserved. Confidential information.! 8/13/12...
  • Page 34 Code Objects © 2013 Evolution Digital, LLC. All Rights Reserved. Confidential information.! 8/13/12...
  • Page 35 •  Tuner Status (while the DTA is tuned to the problematic channel or channels) •  Current Channel Status (of the problematic channel or channels) •  Code Objects •  Received Messages © 2013 Evolution Digital, LLC. All Rights Reserved. Confidential information.! 8/13/12...
  • Page 36 Troubleshooting •  Additionally, a full QAM capture (capture of the RF input to the DTA) may be required © 2013 Evolution Digital, LLC. All Rights Reserved. Confidential information.! 8/13/12...
  • Page 37 •  When all of this information has been gathered please contact Evolution support at support@evolutionbb.com for further instructions •  Note that the two steps listed above should be completed by headend personnel © 2013 Evolution Digital, LLC. All Rights Reserved. Confidential information.! 8/13/12...
  • Page 38 DTA will be reset): •  Enter the diagnostics menu by holding 7 on the remote control © 2013 Evolution Digital, LLC. All Rights Reserved. Confidential information.! 8/13/12...
  • Page 39 Factory Reset •  Once you are in the diagnostics menu, press the info button on the remote control to display the following hidden menu: © 2013 Evolution Digital, LLC. All Rights Reserved. Confidential information.! 8/13/12...
  • Page 40 OK button on the remote control to complete the process •  After a successful reset the DTA will reboot and enter hunt mode © 2013 Evolution Digital, LLC. All Rights Reserved. Confidential information.! 8/13/12...
  • Page 41 Remote © 2013 Evolution Digital, LLC. All Rights Reserved. Confidential information.! 8/13/12...
  • Page 42 •  To pair the remote take the following steps (note that line of sight is required between the remote and the DTA during the pairing process): © 2013 Evolution Digital, LLC. All Rights Reserved. Confidential information.! 8/13/12...
  • Page 43 RF Remote Pairing •  Enter the Setup menu by pressing the Menu button on the remote and then select Remote Control and press the OK button © 2013 Evolution Digital, LLC. All Rights Reserved. Confidential information.! 8/13/12...
  • Page 44 RF Remote Pairing •  After you select Remote Control Pairing you will see a popup screen with instructions on how to complete the process © 2013 Evolution Digital, LLC. All Rights Reserved. Confidential information.! 8/13/12...
  • Page 45 RF Remote Pairing •  Hold the Setup button on the remote until the LED turns green and then press the Menu button to bring up the code entry popup © 2013 Evolution Digital, LLC. All Rights Reserved. Confidential information.! 8/13/12...
  • Page 46 IR will no longer be transmitted) •  Also note that the DTA will always be able to receive IR commands as a failsafe regardless of whether or not a remote is paired with it © 2013 Evolution Digital, LLC. All Rights Reserved. Confidential information.! 8/13/12...
  • Page 47 RF Remote Pairing © 2013 Evolution Digital, LLC. All Rights Reserved. Confidential information.! 8/13/12...
  • Page 48 9, 8, 7 •  If the code is entered successfully the LED will blink green two times and the remote will be unpaired and operate in IR mode © 2013 Evolution Digital, LLC. All Rights Reserved. Confidential information.! 8/13/12...
  • Page 49 LED turns green and then enter 9, 8, 6 •  If the code is entered successfully the LED will blink green two times and the remote will no longer be able to control the television © 2013 Evolution Digital, LLC. All Rights Reserved. Confidential information.! 8/13/12...
  • Page 50 (all RF pairing information and TV control will be reset and the remote will operate in IR mode) © 2013 Evolution Digital, LLC. All Rights Reserved. Confidential information.! 8/13/12...
  • Page 51 HD uDTA Technical User Guide © 2013 Evolution Digital, LLC | This document contains confidential and privileged material for the sole use of the intended recipient.
  • Page 52 DMS-2002HD-U User Guide Evolution Digital, LLC 7347 S. Revere Parkway, Building A | Centennial, CO 80112 www.evolutionbb.com | 800-315-2253    ...

  • Page 53: Table Of Contents

    Evolution Digital Table of Contents     Introduction ..............................10     Terms and Abbreviations ..........................10     References ..............................11     Document Overview .............................11     Out of Scope Material ...........................12     DTA Modes ..............................12     High Level Overview ............................12  ...
  • Page 54 Evolution Digital     2.5.3 Interruption to Service ..........................29     2.5.4 Mode Transitions ............................30     Code Download Mode ..........................30     2.6.1 CVT.................................32     2.6.2 CVT Configuration Count ........................32     2.6.2.1 Location Value 0 ..........................33  ...
  • Page 55 6.10 Code Objects ..............................62     6.11 Code Download ............................63     6.12 HDMI ................................65     Evolution Digital Defined ..........................67     SI Descriptors ..............................68     Decoder Status ..............................69     RF Remote Control ............................69     EAS Location ..............................73  ...
  • Page 56 Evolution Digital     Hunt Mode ..............................73     Manual Clear ..............................73   Appendix A Frequency Hunt List ..........................75   Appendix B Default NVRAM Values .........................76   Appendix C Additional DTA Screenshots ........................77   Appendix D DTA Headend Messages .........................79  ...
  • Page 57 Evolution Digital List of Tables   Table 1 List of Terms and Abbreviations ........................10   Table 2 Boot Mode Properties .............................13   Table 3 Hunt Mode Properties ............................14   Table 4 Hunt Mode Progress Bar Percentages ......................18   Table 5 Pending Initialization Mode Properties ......................20  ...
  • Page 58 Evolution Digital   Table 24 NVRAM Default Values ..........................76 List of Figures   Figure 1 DTA Boot Sequence to Normal Operations ....................13   Figure 2 DTA Status, Hunt Mode ..........................15   Figure 3 Tuner Status, Hunt Mode ..........................16   Figure 4 Tuner Status, Pending Initialization Mode ....................17  ...
  • Page 59 Figure 39 Diagnostic Menu – Code Download ......................65   Figure 40 Diagnostic Menu – HDMI ...........................67   Figure 41 Evolution Digital Defined Menu .........................68   Figure 42 SI Descriptors Screen ..........................69   Figure 43 Diagnostic Menu – RF Remote Control, Screen 1 ..................72  ...
  • Page 60 Evolution Digital   Figure 47 DTA On-Screen Information – Channel Info ....................77   Figure 48 DTA On-Screen Information – Volume Bar ....................77   Figure 49 DTA On-Screen Information – Muted Volume Bar ..................78 Version Control Version Date Notes Author 06/15/2012 Initial Release A.Schneider...

  • Page 61: Introduction

    Evolution Digital Introduction This document provides detailed support and user information about Evolution Digital DTA, model number DMS- 2002U. This intended audience for this document is cable operator technicians and customer support personnel. Terms and Abbreviations Table 1 List of Terms and Abbreviations...

  • Page 62: References

    Evolution Digital Source Name Subtable System Time Clock System Time Table Virtual Channel Map References [Ref 1] OpenCable Common Download 2.0 Specification, OC-SP-CDL2.0-I06-080118, January 18, 2008, Cable Television Laboratories [Ref 2] Service Information Delivered Out-of-Band for Digital Cable Television, SCTE 65, 2008...

  • Page 63: Out Of Scope Material

    Evolution Digital Out of Scope Material Headend configuration and management is not covered in this document. Evolution Digital does not manufacture the headend equipment necessary to activate and configure the DTA. The operator must consult the manufacture and vendor of the headend equipment for questions regarding the operation and configuration of such equipment.

  • Page 64: Boot Mode

    Evolution Digital Figure 1 DTA Boot Sequence to Normal Operations Boot Mode The DTA will enter Boot Mode when power is applied or after a reset command has been received from the headend controller. While in Boot Mode, the DTA will validate the active code image. Once validated, the DTA will launch the image.

  • Page 65: Reset Processing

    Evolution Digital IR Input Disabled In-band Message None Processing Please note the DTA should not be sent an activation and or configuration message while in Boot Mode. These messages should only be sent when the DTA is in Pending Initialization Mode.

  • Page 66: Figure 2 Dta Status, Hunt Mode

    Evolution Digital A/V Decode None Diagnostics Available IR Input Available In-band Message Only processing CAT PID. Processing Figure 2 shows the DTA Status diagnostic screen while the DTA is in Hunt Mode. Please note the DTA should not be sent an activation and or configuration message while in Hunt Mode. These messages should only be sent when the DTA is in Pending Initialization Mode.

  • Page 67: Qam Search

    Evolution Digital Figure 3 Tuner Status, Hunt Mode 2.3.1 QAM Search Upon entering Hunt Mode, the DTA will check if the Turn On QAM is set in NVRAM. If the Turn On QAM is set, the DTA will attempt to tune to this QAM. If the DTA does not lock within 1 second, it will continue searching for QAMs.

  • Page 68: Ca System Id

    Evolution Digital Figure 4 Tuner Status, Pending Initialization Mode 2.3.1.1 CA System ID The DTA recognizes two CA System IDs. They are 0x0E11 for a Cisco headend and 0x4749 for a Motorola headend. 2.3.1.2 Network PID As part of exiting Hunt Mode into Pending Initialization Mode, the DTA will detect the Network PID to use for SI data.

  • Page 69: Table 4 Hunt Mode Progress Bar Percentages

    Evolution Digital Figure 5 Hunt Mode On-Screen Message – Initial Scan This message is displayed while the DTA performs its initial hunt for QAM lock and CAT with CA system ID detection. The progress bar is shown on-screen for the duration of two full iterations through the predefined frequency list detailed in Appendix A Frequency Hunt List.

  • Page 70: Mode Transitions

    Evolution Digital After completing two iterations through the progress bar (reaching 100% two times) and failing to lock onto a QAM and detect a CAT PID with a valid CA system ID, the DTA will display the on-screen message shown in Figure 6.

  • Page 71: Table 5 Pending Initialization Mode Properties

    Evolution Digital Table 5 Pending Initialization Mode Properties Mode activities Verifying CA parameters found in hunt mode, monitoring network PID and EMM PID Valid Mode Transition(s) Common Download, Boot, Normal Operations LED status Two blinks, repeated continuously A/V Decode None...

  • Page 72: Ca Values Check

    Evolution Digital Figure 7 DTA Status Screen during Pending Initialization Figure 4 in Section 2.3.1 shows the Tuner Status screen when the DTA enters Pending Initialization Mode from Hunt Mode. 2.4.1 CA Values check Upon receiving the CAT PID with valid CA System ID, the DTA will store the CA System ID and EMM Provider ID as temporary values.

  • Page 73: Transition To Normal Operations

    Evolution Digital Site Code • In addition to setting the parameters listed above, the headend will assign the DTA to a VCT ID. The DTA will transition to Normal Operations mode once it has received the headend messaging to configure and activate the DTA and the DTA has fully downloaded and loaded the virtual channel map.

  • Page 74: Network Pid Monitoring

    Evolution Digital Pending Init Don’t care Zero Max LocID > Current LocID Pending Init Don’t care Zero Current LocID >= Max LocID Pending Init Any nonzero value Nonzero Don’t care Pending Init Don’t care Zero Don’t care In summary, if the Activation Flag is set to 0, the DTA will not enter Normal Operations Mode. If the Timeout Counter has reached 0, the DTA will revert to Pending Initialization mode.

  • Page 75: Figure 9 Activation Support Message - Initial Entry To Pending Init

    Evolution Digital Timeout Value Parameter is 0 Timeout Value Parameter is greater than 0, but the Timeout Counter is 0 Current Error Count is greater than Configured Error Count No channel map available for the assigned VCT ID Figure 9 shows the Activation Support message displayed on screen after immediately entering Pending Init.

  • Page 76: Figure 10 Activation Support Message - Cable Operator Defined Custom Message

    Evolution Digital Figure 10 Activation Support Message – Cable Operator Defined Custom Message You will notice that the text beneath “Your service needs to be activated before continuing” is the text that is fully customizable by the Cable Operator; this is commonly referred to as the “MSO Phone Number field”. For more information on the use of this field, please see Section 6.5.1.

  • Page 77: Mode Transitions

    Evolution Digital Figure 11 Activation Support Message – Default Message While this message is displayed, the DTA will continue to monitor the EMM PID for activation and configuration message from the headend. 2.4.5 Mode Transitions The DTA will transition from Pending Initialization Mode to Common Download Mode if a new version of code is available.
  • Page 78 Evolution Digital Mode activities Decoding Audio and Video, monitor SI data and EMM messages and remote control buttons Valid Mode Transition(s) Pending Initialization, Common Download, Boot LED status On, no blinking at all A/V Decode Full decode Diagnostics Available IR Input...

  • Page 79: Figure 12 Dta Status, Normal Operations Mode; Screen 1 Of 2

    Evolution Digital Figure 12 DTA Status, Normal Operations Mode; Screen 1 of 2 Figure 13 DTA Status, Normal Operations Mode; Screen 2 of 2 EVO-SUP-DMS2002HD-U-001-v1r0 Page 28...

  • Page 80: Turn On Qam Update

    Evolution Digital 2.5.1 Turn On QAM Update After a channel change, if the DTA is tuned to a new QAM and the QAM contains a CAT PID with the same CA system ID as previously stored, the DTA will store the new QAM as its Turn On QAM. After power cycle of the box, the DTA will immediately tune to the stored Turn On QAM.

  • Page 81: Mode Transitions

    Evolution Digital 2.5.4 Mode Transitions While in Normal Operations Mode, the DTA will transition to pending initialization mode per Table 6. While in Normal Operations Mode, the DTA will transition to Code Download Mode with the proper trigger for code download.

  • Page 82: Figure 15 Dta Status Diagnostic Screen During Code Download

    Evolution Digital While in Code Download Mode, the DTA may transition to Boot Mode only if the DTA successfully downloaded a new image and then return to the previous mode of operation. If the DTA fails to download the code, the DTA will return to its previous mode of operation.

  • Page 83: Cvt

    Evolution Digital Figure 16 Code Download Diagnostic Screen It is important to note that the DTA does not require a channel map, SCTE-65 tables (Netowrk PID), activation or network configuration information to enter Code Download Mode. 2.6.1 CVT The CVT is delivered in-band in the Network PID as an MPEG section. See Section 2.3.1.2 for more information on how the Network PID is determined.

  • Page 84: Location Value 0

    Evolution Digital Figure 17 Code Objects Diagnostic Screen Two banks are shown, Bank A and Bank B. The Bank with the asterisk (*) is the active image being used. Please note that the object names shown in Figure 17 may not match the names for the DTAs you are using. The figure is for illustration purposes only.

  • Page 85: Location Value 2

    2.6.3 Code Object Delivery The code object is delivered on an in-band FAT channel data carousel as specified in [Ref 1]. Evolution Digital will provide the binary file necessary to perform the code download. The operator is responsible for creating the carousel and CVT.

  • Page 86: Figure 18 Code Download Failure - Code Verification Failure

    Evolution Digital Figure 18 Code Download Failure – Code Verification Failure In Figure 19, the failure is due to file download failure. Note that the DTA failed to download the code three times. This is shown by the Download Failure Count equaling three (3).

  • Page 87: Code Download Mode On-Screen Message

    Evolution Digital 2.6.5 Code Download Mode On-Screen Message While in Code Download Mode, the DTA will display an on-screen message to the user indicating new code is being downloaded. Figure 20 shows the code download on-screen message the subscriber will see while the code download is processed.

  • Page 88: Trouble Mode

    Evolution Digital Trouble Mode The DTA will enter trouble mode if during Boot Mode, the bootloader cannot validate the DTA code image. Trouble Mode is only entered from Boot Mode. The DTA will not reboot when in Trouble Mode. The DTA must be reset in order to re-attempt a proper boot.

  • Page 89: Channel Numbers

    Evolution Digital A single channel – hidden or video • All hidden channels • All video channels • Any combination of hidden and video channels • The DAT supports a minimum of 400 channels in the channel map; there is no real restriction for the number of channels supported in the DTA (ie.

  • Page 90: Channel Map Updates

    Evolution Digital Channel Map Updates Channel map updates are supported by mechanisms detailed in [Ref 2]. When a new channel map is available, the DTA will begin downloading the channel map in the background, with little to no interruption experienced by the viewer.

  • Page 91: Removal Of Channels

    Evolution Digital 3.2.2 Removal of Channels When channels are removed to an existing channel map, the channels will be added with in a seamless transition. Please view the Virtual Channel Map diagnostic screen to view additions. 3.2.2.1 Changes Made to Currently Tuned to Service If changes are made to the currently tuned to service, the DTA will apply (load) the new channel map once the user has changed channels to a new service.

  • Page 92: Dta Reset

    Evolution Digital Figure 24 Virtual Channel Map Diagnostic Screen, Change in VCT-ID To refresh this diagnostic screen, simply press the Last button on the remote and hit Enter while the Virtual Channel Map diagnostic menu is highlighted with the arrow. This will take you back to the Virtual Channel Map diagnostic screen with the screen refreshed (only if changes have been made since it was last viewed).

  • Page 93: Table 11 Effects On Parameters Across Dta Reset Types

    Evolution Digital Warm Box is rebooted only Reboot and power cycle Table 11 shows what is cleared in the DTA for the three types of reset described in the table above. Table 11 Effects on Parameters Across DTA Reset Types...

  • Page 94: Reset Recovery

    Evolution Digital Stored EMM Provider ID Save Clear Save Code Download Status Save Save Save Configured Max Site Error Count Save Clear Save Current Site Error Count Save Clear Save Previous Site Error Count Save Clear Save Language Save Clear...

  • Page 95: Manual Clear, Full

    Evolution Digital Manual Clear, Full Section 8.2 discusses the method for a manual clear, full. With the proper remote button presses, the DTA can be manually put into a cold reset state. In this case however, the headend is not aware that the DTA has been reset since the command was manually initiated.

  • Page 96: Diagnostic Menu

    Evolution Digital CVT messages that contain a change in Configuration Count. At the end of the force tune, the DTA will return to the previously tuned to channel. Diagnostic Menu The DTA provides a diagnostic menu that is accessible by holding the 7 button on the remote for a minimum of 4 seconds.

  • Page 97: General Info

    Code Download • HDMI • Evolution Digital Defined • Figure 25 shows the Diagnostic Main Menu that appears after the diagnostic screen is invoked. Please note there is not information reported on this screen. Figure 25 Diagnostic Menu – Main Menu General Info General Info screen provides unit specific information.

  • Page 98: Hd Dta Status

    Evolution Digital “EVOLDIGI” Vendor ID Evolution vendor ID. Always “0x00001A46” Hardware Ver Hardware version Serial Number Assigned, unique Serial Number Unit Address Assigned, unique Unit Address MAC Address Assigned, unique MAC Address Figure 26 shows an example of the General Info screen as presented on the DTA.

  • Page 99: Table 14 Hd Dta Status Screen Parameters

    Evolution Digital Table 14 HD DTA Status Screen Parameters Parameter Description Activated Flag indicating if the DTA is activated. HD DTA Mode Current mode of the DTA. Turn On QAM (MHz) Currently stored Turn on QAM. Timeout Value Timeout Value (in hours) configured by the headend.
  • Page 100 Evolution Digital Configured LocID The location ID (also referred to as site ID) set in the DTA by a headend message. Controller LocID The location ID found in the most recent headend message received by the DTA. In order to prevent the DTA becoming inactive, Configured LocID and Controller LocID should be the same.

  • Page 101: Figure 27 Diagnostic Menu - Dta Status, Screen 1

    Evolution Digital Figure 27 and Figure 28 show examples of the DTA Status screens as presented on the DTA. Figure 27 Diagnostic Menu – DTA Status, Screen 1 Figure 28 Diagnostic Menu – DTA Status, Screen 2 EVO-SUP-DMS2002HD-U-001-v1r0 Page 50...

  • Page 102: Mso Info

    Evolution Digital MSO Info The MSO Info screens provide information about what will show on-screen when service to the DTA is interrupted or the DTA is not activated. Table 15 defines the parameters displayed in the MSO Info screens. Table 15 MSO Info Screen Parameters...

  • Page 103: Mso Info Customization

    Evolution Digital Figure 30 Diagnostic Menu – MSO Info, Screen 2 6.5.1 MSO Info Customization The MSO info screens can be customized to a certain extent, with information from the headend controller. Specifically, there is an MSO Phone Number field that can be set by the operator. Please consult with your headend controller manufacture for modification of the MSO phone number field to understand its effect on the DTA on- screen messaging for service interruptions and activation support.

  • Page 104: Figure 31 Service Interruption Message With Default Mso Phone Number

    Evolution Digital Figure 31 Service Interruption Message with Default MSO Phone Number The MSO Phone Number may be customized to replace the default text below “We’ve detected an interruption in your service” with text and/or a phone number. The following figures illustrate how the MSO Phone Number field has been modified with new text and a phone number for the Service Interruption Message.

  • Page 105: Tuner Status

    Evolution Digital Figure 33 Service Interruption Message with Customized MSO Phone Number As previously stated, please consult with the headend controller manufacture to understand how to modify the MSO Phone Number field for both the Service Interruption and Activation Support Messages.
  • Page 106 Evolution Digital CAT Present Indicated if a CAT PID is present on the currently tuned to QAM. CA SysID Once CAT PID is found with a valid CA System ID (CA SysID) the DTA will display the CA SysID in use in the system.

  • Page 107: Current Channel Status

    Evolution Digital Figure 34 Diagnostic Menu – Tuner Status Current Channel Status The Current Channel Status screen provides information about the currently tuned to service. This screen is only useful if the DTA is in Normal Operations and decoding A/V on a service. Note that while viewing the Current Channel Status screen you can change channels using the CH up/down buttons or by direct channel entry.
  • Page 108 Evolution Digital Modulation Indicates the modulation of the QAM carrying the service. Either QAM 256 or QAM 64. Program Number Indicated the program number of the service. Decimal value. Video PID Indicated the PID present for the service that is carrying video. Only one per service.

  • Page 109: Virtual Channel Map

    Evolution Digital Figure 35 Diagnostic Menu – Current Channel Status Virtual Channel Map The Virtual Channel Map screen displays the currently loaded virtual channel map and indicates if a new channel map for a different VCT ID is being downloaded. Table 18 defines the parameters displayed in the Virtual Channel Map screen.
  • Page 110 Evolution Digital Ch Map VCT ID Indicates the VCT ID of the channel map that is currently loaded. Virtual Channel number. Unique to each channel. If the channel is defined as a hidden channel (eg. common download carousel), the VC will have an asterisk next to it.

  • Page 111: Received Messages

    Evolution Digital Figure 36 Diagnostic Menu – Virtual Channel Map Received Messages The Received Messages screen displays the count of the various messages ingested by the DTA. This screen will provide useful information indicating if the DTA is receiving data on the Network PID as well as messages from the headend.
  • Page 112 Evolution Digital Count of the number of VCM tables received by the DTA. Count of the number of STT tables received by the DTA. Count of the number of Operation messages received by the DTA. Config Count of the number of Configuration messages received by the DTA.

  • Page 113: Code Objects

    Evolution Digital Figure 37 Diagnostic Menu – Received Messages 6.10 Code Objects The Code Objects screen displays the currently stored objects in non-volatile memory. Table 20 defines the parameters displayed in the Code Objects screen. Table 20 Code Objects Screen Parameters...

  • Page 114: Code Download

    Evolution Digital stored in each Bank persist across resets of the device. Figure 38 shows an example of the Code Objects screen as presented on the DTA. Figure 38 Diagnostic Menu – Code Objects 6.11 Code Download The Code Download screen displays the state of the code download. Table 21 defines the parameters displayed in the Code Download screen.
  • Page 115 Evolution Digital Loading • Successful • Download Failure Count Indicates the number of times that the DTA has failed to successfully download a code image in consecutive attempts. The maximum value is 3 and then the DTA will stop attempting to download the code.

  • Page 116: Hdmi

    Evolution Digital on the DSMCC. Module Info Byte The code module name listed in the DII on the DSMCC that is downloaded. Total Data Blocks Indicates the total number of blocks to download for the currently available code version. Decimal value.

  • Page 117: Table 22 Hdmi Screen Parameters

    Evolution Digital Table 22 HDMI Screen Parameters Parameter Description Device Connected Set to Yes if the HDMI cable is currently connected to a TV and is in use. HDCP Enabled Set to yes if HDCP copy protection is enabled. Output Format The current output format (resolution).

  • Page 118: Evolution Digital Defined

    Evolution Digital Figure 40 Diagnostic Menu – HDMI Evolution Digital Defined The Evolution Digital Defined option will take you to the Evolution Digital Defined sub-menu which contains the following options: SI Descriptors • Decoder Status • RF Remote Control •...

  • Page 119: Si Descriptors

    Evolution Digital Figure 41 Evolution Digital Defined Menu SI Descriptors The SI Descriptors screen gives information on whether or not flags have been set for MPEG-4, 3D, HD, or SDV on a service by service basis. Note that these flags are set by the SCTE-65 Service Information tables delivered by the headend and that your particular headend may not support them.

  • Page 120: Decoder Status

    Evolution Digital Figure 42 SI Descriptors Screen Decoder Status The Decoder Status screen is present for Broadcom support personnel and is not intended for use by cable operators. RF Remote Control The RF Remote Control screen displays different parameters related to the RF remote control. Note that if no remotes are paired then the menu will only display the first page.
  • Page 121 Evolution Digital communications. PAN ID Personal Area Network ID for RF4CE. Active Channel The current channel that the DTA is using and the % of impairment or pollution on that channel. Backup Channel 1 The first backup channel that the DTA may use and the % of impairment or pollution on that channel.
  • Page 122 Evolution Digital Last Command The hex value of the last remote control command received by the DTA. Signal Strength The RF signal strength (in dBm) between the DTA and the remote control. It can take the following values: Poor (< -85 dBm) Average (>...

  • Page 123: Figure 43 Diagnostic Menu - Rf Remote Control, Screen 1

    Evolution Digital the RF remote control to the DTA. Figure 43 and Figure 44 show examples of the RF Remote Control screens as presented on the DTA. Figure 43 Diagnostic Menu – RF Remote Control, Screen 1 Figure 44 Diagnostic Menu – RF Remote Control, Screen 2...

  • Page 124: Eas Location

    Evolution Digital EAS Location The EAS Location screen shows information delivered by the optional EAS Location descriptor. The descriptor allows you to enable filters by state, and county so that only EAS messages relevant to those locations are displayed. Please consult with the headend controller manufacture to understand how to configure and use the EAS Location descriptor.

  • Page 125: Figure 46 Test Menu

    Evolution Digital Hold the 7 button until the Diagnostic screen appears. Press the Info button to access the hidden Test Menu The only option available in the Test Menu is Reset to Factory Defaults so just press the OK button and the box will be cleared and reset.

  • Page 126: Appendix A Frequency Hunt List

    Evolution Digital Appendix A Frequency Hunt List When in Hunt Mode, the DTA will scan frequencies in a prescribed manner. The DTA will start with a list of well used EIA centered frequencies, and then move to a complete list of EIA centered frequencies. If the DTA fails to lock on any of the EIA centered frequencies it will move to HRC centered frequencies.

  • Page 127: Appendix B Default Nvram Values

    Evolution Digital Appendix B Default NVRAM Values The following is a list of parameters stored in NVRAM (non-volatile memory) and the values stored into them when the DTA is reset to factory defaults. Table 24 NVRAM Default Values Parameter Default Value...

  • Page 128: Appendix C Additional Dta Screenshots

    Evolution Digital Appendix C Additional DTA Screenshots The following are additional screenshots showing various on-screen information while viewing TV services. Figure 47 DTA On-Screen Information – Channel Info Figure 48 DTA On-Screen Information – Volume Bar EVO-SUP-DMS2002HD-U-001-v1r0 Page 77...
  • Page 129 Evolution Digital Figure 49 DTA On-Screen Information – Muted Volume Bar EVO-SUP-DMS2002HD-U-001-v1r0 Page 78...

  • Page 130: Appendix D Dta Headend Messages

    Evolution Digital Appendix D DTA Headend Messages Throughout this document, the term “headend message” has been used to generically refer to messages from the headend used to activate or configure a DTA. This Appendix provides some insight into the specific messages that originate from the headend when received by the DTA cause it to be activated, deactivated and be configured with site specific settings.
  • Page 131 Evolution Digital The site announcement message is typically a periodic message sent by the headend controller. Depending on how the site timeout policy was set in the Network Config message, the DTA will either look for periodic connect or site announcement messages.

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