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Where's the Serial Number and MAC Address?
Your serial number and MAC address are
located on a label on the back of your set-
top. You must know your serial number in
order to receive digital cable services. In
addition, Scientific-Atlanta may need to
know your serial number to provide
technical assistance.
What Are My Device Codes?
Who Do I Call To Set Up My Service?
What Is The Explorer eClub?
Serial Number
Your IR Blaster and your remote control
use codes to operate various other devices,
such as a TV, VCR, or DVD player. After
you program these codes (later in this
guide), you should record the codes here
for future reference.
VCR Commander Service code:_________
When you connect your set-top to your
HDTV, you must contact your cable service
provider and ask them to turn on cable
services for your set-top. In addition, you
may need to contact your cable service
provider for troubleshooting or other
The Explorer eClub is an online club that
provides news and "what's up" information
about the Explorer 3270HD Set-Top and
offers you a chance to win prizes.
Use the space provided here to record your
set-top serial number and MAC address:
Serial Number: __________________
MAC Address: __________________
0003B4287797
SABDQXTLT N0006246618
Remote Control codes:
AUX:__________
TV:____________
issues. Record the phone number for your
cable service provider here:
____________________________________
If you believe that your equipment needs
repair or replacement, contact Scientific-
Atlanta at 1-866-212-2141.
To join the Explorer eClub, you must know
the serial number of your set-top. You can
access the Explorer eClub on the Internet at
the following web address:
www.scientificatlanta.com/explorerclub
MAC Address
VCR:__________
CBL:__________
7
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