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Questions about Your Set-Top
46
If your set-top, remote, or IR Blaster do not
function as expected, read the following
conditions and suggestions. If the situation
persists, contact your cable service
provider.
If your set-top does not perform as
expected, check the following conditions:
•
Verify that the power to your TV is
turned on.
•
If plugged into a wall switch, verify the
switch is in the ON position.
•
Verify that all cables are properly
connected.
•
Verify that your TV is connected to the
proper TV input port.
If your set-top does not perform as
expected after checking the power, the
cables, and the output channel, check the
following conditions:
No picture
•
If your system includes a VCR or
stereo, verify that you have properly
connected them to the set-top.
•
Verify that the set-top Power light is on
and the Bypass light is off.
•
Your HDTV may not support the screen
resolution you have selected. Go to
What if I Don't See Anything on
page 18 for more information.
If you believe that your equipment needs
repair or replacement, call Scientific-
Atlanta at 1-866-212-2141.
No color
•
Verify that the current TV program is
broadcast in color.
•
Adjust the TV color controls.
No sound
•
If your setup includes a VCR or stereo,
verify that you have properly connected
them to the set-top.
•
Verify that the volume is turned up.
•
Verify that the Bypass feature is
disabled.
The TV screen displays a message
indicating that the set-top is automati-
cally updating its software.
Wait for the time to display on the front
panel of your set-top before continuing
with the installation process. When the
front panel displays the time, the update is
complete.
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