Scientific Atlanta WebSTAR DPX110 User Manual

Scientific Atlanta WebSTAR DPX110 User Manual

Scientific atlanta network device user's guide dpx110
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Summary of Contents for Scientific Atlanta WebSTAR DPX110

  • Page 1 Webstar Cable Modem...
  • Page 2: Important Rules For Safe Operation

    IMPORTANT RULES FOR SAFE OPERATION Note to the Installer Note to CATV System Installer This reminder is provided to call the CATV system installer’s attention to Article 820-40 of the NEC (Section 54, Part I of the Canadian Electrical Code), that provides guidelines for proper grounding and, in particular, specifies that the CATV cable ground shall be connected to the grounding system of...
  • Page 3 IMPORTANT RULES FOR SAFE OPERATION , Cleaning the Equipment Before cleaning this equipment, unplug it from the electrical outlet. Use a damp cloth to clean this equipment. Do not use a liquid cleaner or an aerosol cleaner. Do not use a magnetic/static cleaning device (dust remover) to clean this equipment.
  • Page 4 IMPORTANT RULES FOR SAFE OPERATION , Liquid or Moisture Do not expose this equipment to liquid or moisture. Do not place this equipment on a wet surface. Do not spill liquids on or near this equipment. Lightning and Power Surges Plug your equipment into a surge protector in order to reduce the risk of damage from lightning strikes and power surges.
  • Page 5 IMPORTANT RULES FOR SAFE OPERATION , Damage that Requires Service For damage that requires service, unplug this equipment from the electrical outlet. Contact qualified service personnel when any of the following occurs: • There is damage to the power cord or plug •...
  • Page 6: Table Of Contents

    Overview Contents Overview ... 6 Getting Started ... 7 System Requirements ... 8 WebSTAR Cable Modem Front Panel ... 9 WebSTAR Cable Modem Back Panel ... 10 Connection Diagram ... 11 Configuring TCP/IP... 12 Installing the USB Drivers ... 15 Troubleshooting ...
  • Page 7: Getting Started

    SER.NO. bar code. The MAC address consists of a series of alpha-numeric characters preceded by MAC. The following example illustrates a sample bar code label. MODEL DPX110 CABLE MODEM P/N 740336 SER. NO. Tested To Comply With FCC Standards...
  • Page 8: System Requirements

    System Requirements Introduction This section provides hardware and software requirements. Minimum System Requirements for PCs • Personal computer (PC) with a Pentium MMX 133 processor or greater • 32 MB of RAM • Netscape or Internet Explorer • 3.5-in. disk drive or CD-ROM drive Minimum System Requirements for Macintosh •...
  • Page 9: Webstar Cable Modem Front Panel

    WebSTAR Cable Modem Front Panel T9121 Front Panel Indicators Power Illuminates solid green to indicate that power is being applied to the cable modem Illuminates solid green to indicate that an Ethernet/USB carrier is present Blinks to indicate that Ethernet/USB data is being transferred Cable Blinks during software upgrade and to indicate cable...
  • Page 10: Webstar Cable Modem Back Panel

    WebSTAR Cable Modem Back Panel CABLE LISTED E188325 ETHERNET RESET 12 VDC 0.6A Max T9122 Back Panel Connections 1 Cable In F-Connector connects to an active cable signal from your cable service provider 2 USB 12 Mbps USB port connects to the USB port on your 3 Ethernet RJ-45 Ethernet port connects to the 10BaseT Ethernet port on your PC...
  • Page 11: Connection Diagram

    Connection Diagram Installation Follow these steps for proper installation. 1. Power down your PC and unplug it from the power source. 2. Connect the active RF coaxial cable to the connector on the back of the cable modem labeled CABLE IN. Use an optional cable signal splitter to add a TV, a DHCT or set-top converter, or a VCR.
  • Page 12: Configuring Tcp/Ip

    Configuring TCP/IP Introduction This section contains instructions for configuring the TCP/IP protocol for both Windows and Macintosh operating systems. Configuring the TCP/IP Protocol for Windows 95/98 Note: You need to have either an Ethernet Network Interface Card (NIC) with the TCP/IP communications protocol installed on your system, or a USB network interface, before you install your cable modem.
  • Page 13 Configuring TCP/IP, continued 13. When the system finishes copying the files, click OK. 14. Close all networking windows. 15. When the System Settings Change dialog box appears, click YES to restart your computer. Configuring the TCP/IP Protocol on a Macintosh Note: Many Macintosh computers have Ethernet devices installed at the factory.
  • Page 14 Configuring TCP/IP, continued 8. With the power off, simultaneously press and hold down the Command (Apple), Option, P, and R keys on your keyboard. Keeping those keys pressed down, power on your Macintosh. The computer will start, and you will hear the Apple chime; do not release these keys.
  • Page 15: Installing The Usb Drivers

    Installing the USB Drivers Installing the USB Drivers for Windows 98/98SE/ME/2000 If your PC has a USB interface, follow these steps to install the provided USB drivers. If your PC does not have a USB interface, you may skip this procedure. 1.
  • Page 16: Troubleshooting

    Troubleshooting Frequently Asked Questions Q. What if I don’t subscribe to cable TV? A. If cable TV is available in your area, data service may be made available with or without subscribing to cable TV service. Contact your local cable service provider for complete informa- tion on cable services, including high-speed Internet access.
  • Page 17 Troubleshooting , continued Common Troubleshooting Issues The modem does not register an Ethernet connection. Even new computers do not always have Ethernet capabilities. Be sure to verify that your computer has a 10BaseT Ethernet card and that the Ethernet driver software is properly installed.
  • Page 18: Tips For Improved Performance

    Tips for Improved Performance Check and Correct If your cable modem does not perform as expected, the following tips may help. If you need further assistance, contact your cable service provider. • Verify that the plug to your cable modem AC adapter is properly inserted into an electrical outlet.
  • Page 19: Notices

    Notices Trademarks Scientific-Atlanta, the Scientific-Atlanta ARCs Logo, and WebSTAR are registered trademarks of Scientific-Atlanta, Inc. Other trademarks listed herein are the property of their respective owners. Disclaimer Scientific-Atlanta, Inc. assumes no responsibility for errors or omissions that may appear in this guide. Scientific-Atlanta reserves the right to change this guide at any time without notice.
  • Page 20: United States Fcc Compliance

    United States FCC Compliance This equipment has been tested and found to comply with the applicable limits of Part 15 of FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio or TV reception,...

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