Summary of Contents for 3Com EtherLink 10/100 PCI NIC Series
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EtherLink Server ® 10/100 PCI NIC Family User Guide 3C980x-TXM 10/100 PCI server network interface card with Dynamic Access technology ® 3C982-TXM 10/100 PCI dual port server network interface card with Dynamic Access ® technology http://www.3com.com/ http://www.3com.com/productreg Published October 2000...
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95052-8145 3Com Corporation reserves the right to revise this documentation and to make changes in content from time to time without obligation on the part of 3Com Corporation to provide notification of such revision or change. 3Com Corporation provides this documentation without warranty, term, or condition of any kind, either implied or expressed, including, but not limited to, the implied warranties, terms or conditions of merchantability, satisfactory quality, and fitness for a particular purpose.
ONTENTS NTRODUCTION Overview Advanced Server Features Bidirectional Load Balancing Self-Healing Drivers Failover VLANs Server Features Using Other NICs Hot Plug NIC Installation Remote Wake-Up (Single Port Models Only) Managed PC Boot Agent (MBA) Software Desktop Management Interface (DMI) 2.0 Remote System Alerts NSTALLING AND ONNECTING THE Safety Precautions...
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Software Installation Requirements Netware Packet Receive Buffers Slot Numbers for Multiple NICs Obtaining Slot Numbers Installation and Configuration Instructions Load the 3Com EtherLink Server CD Copy the Driver Specify the Slot Number Load the Driver Set Up Another NIC Install Server Features Configure Groups...
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Removing 3Com NIC Diagnostics Windows NT and Windows 2000 NIC D UNNING IAGNOSTICS IN INDOWS Overview Running the NIC Test Running the Network Test Viewing Network Statistics Using the 3Com Icon in the Windows System Tray Enabling the Icon Displaying Network Statistics...
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NSTALLING THE GENT Overview System Requirements Installation Instructions PECIFICATIONS ECHNICAL UPPORT Online Technical Services World Wide Web Site 3Com FTP Site Support from Your Network Supplier Support from 3Com Returning Products for Repair NDEX ORPORATION IMITED ARRANTY EGULATORY NFORMATION OFTWARE...
NTRODUCTION Overview ® ® The 3Com EtherLink Server 10/100 PCI NIC family of network interface cards (NIC) connect PCI-compliant server computers to Ethernet or Fast Ethernet networks. ® ® Parallel Tasking II hardware technology, plus a powerful suite of DynamicAccess technology software features, relieve network congestion and ensure high performance and maximum bandwidth availability.
(heartbeat packets)—Can signal a possible computer power loss or theft. Advanced Server 3Com DynamicAccess technology advanced network software adds intelligence to Features the NIC to improve network performance, management, and control. DynamicAccess server features relieve network congestion and ensure high performance and maximum bandwidth availability.
Advanced Server Features Figure 3 Types of Load Balancing Arrangements Transmit-only Bidirectional Server Primary Secondaries Primary Secondaries Switch ¨ ¨ Clients Self-Healing Drivers Self-healing drivers (SHDs) work together with RSLs to maintain the network connection. An SHD monitors the NIC continuously for error conditions and makes corrections.
1: I HAPTER NTRODUCTION Figure 4 Bidirectional Load Balancing Failover Bidirectional load balancing Primary failure Secondary failure Server Primary Secondaries Primary Secondaries Primary Secondaries Switch ¨ ¨ ¨ Clients VLANs A VLAN is a group of location-independent and topology-independent devices that communicate as if they were on the same physical LAN.
Hot Plug NIC Installation Server Features Using Two foreign NICs (two that are not 3Com EtherLink Server NICs) are allowed per Other NICs server. For guidelines on using foreign NICs, see these topics: Windows NT and Windows 2000—Planning Groups and VLANs on page NetWare—Planning the Configuration on page...
Configuring the Managed PC Boot Agent (MBA) on page For detailed information on the MBA, see the Managed PC Boot Agent User Guide, located with the MBA software on the 3Com EtherLink Server CD. Desktop Management DMI 2.0 enables managed computers and net computers to report details about Interface (DMI) 2.0...
PCI slot—For each NIC, one bus master slot that conforms to PCI 32/64-bit specifications, revision 2.1 or 2.2. Drive—CD-ROM. Cable—Category 5 UTP (for 100 Mbps operation). Connector—RJ-45, one or two ports. Software—One 3Com EtherLink Server CD with DynamicAccess technology software and network drivers.
Novell NetWare version 4.2 or 5.x with the most recent patches and updates available from Novell technical support (www.novell.com). Base drivers are also available for the following operating systems: SCO UnixWare 7 available on the 3Com Web site (http://support.3Com.com/infodeli/tools/nic/SCO.htm). SCO OpenServer 5 available on the 3Com Web site (http://support.3Com.com/infodeli/tools/nic/SCO.htm).
Installing and Connecting the NIC 3 Unpack and inspect the NIC for damage. 4 Exit all open applications and user processes. 5 Turn off the power to the computer and attached devices. 6 Unplug the power cables from the power source. 7 Remove the computer cover.
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2: I HAPTER NSTALLING AND ONNECTING THE Figure 5 Installing and Connecting the NIC T X D A T A A C T 1 0 0 – 1 Carefully insert the NIC into an empty PCI slot. Press firmly to ensure that the NIC is fully seated in the slot. Secure the NIC with the screw if you removed one earlier.
If your site network installation procedures require you to verify that installed hardware is functional before you install software, run the 3C90XCFG.EXE DOS diagnostics program before installing the driver. This program is located on the 3Com EtherLink Server CD. Figure 6 Connecting a Remote Wake-up Cable (PCI 2.1 only) Installing Software...
The installation diskettes allow you to install drivers, diagnostics, DynamicAccess technology server features, and associated text files. The installation diskettes do not contain the user guide that is available on the 3Com EtherLink Server CD. You will need five blank formatted diskettes.
Before you install software, you may want to verify that the installed server NICs Requirements are functional or change their configuration settings by running DOS diagnostics. Use the 3C90XCFG.EXE program located on the 3Com EtherLink Server CD. If you are installing the software during the installation of the network operating system, see...
The Windows 2000 Found New Hardware wizard detects the new NICs and begins the driver installation. 2 Insert the 3Com EtherLink Server CD in the CD-ROM drive. 3 From the main menu, select NIC Software. 4 From the list on the left, click NIC Drivers and Diagnostics.
Slot numbers listed in the SHD Configuration window may not match those labeled on the mother board 6 When you are finished, click OK. 7 Remove the 3Com EtherLink Server CD from the CD-ROM drive. 8 Restart the computer. Table 1 SHD Parameters (Windows)
1 Boot the computer and start Windows NT. 2 Log in to the Windows NT Administrator account. 3 Insert the 3Com EtherLink Server CD in the CD-ROM drive. 4 From the Welcome screen, select NIC Software. 5 Click NIC Drivers and Diagnostics.
The Windows 2000 Found New Hardware Wizard detects the new NICs and begins the driver installation. 2 Insert the 3Com EtherLink Server CD in the CD-ROM drive. 3 From the Welcome screen, select NIC Software. 4 Click NIC Drivers and Diagnostics.
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NICs. Decide whether you want to use a foreign NIC in one of the groups. Two foreign NICs (two that are not 3Com EtherLink Server NICs) are allowed in one group per server. Decide which NIC is to be the primary NIC in each group.
Before installing DynamicAccess software, uninstall any other teaming software you may have previously installed on your computer. 1 Insert the 3Com EtherLink Server CD in the CD-ROM drive. 2 From the Welcome screen, select NIC Software. 3 Click DynamicAccess Technology.
3: I HAPTER NSTALLING AND ONFIGURING IN INDOWS 5 Click the General tab. 6 In the General window, select DynamicAccess Protocol and click Properties. The DynamicAccess Protocol Properties window appears. Click the appropriate tab to configure server features. Creating a Group 1 Click the Load Balance/RSL tab.
DynamicAccess Server Features Adding NICs to a Group 1 Click the Load Balance/RSL tab. 2 In the Load Balance/RSL window: Select a group from the Load Balancing/RSL Groups list. Select a NIC from the Network Interface Cards list. 3 Click Add NIC. The NIC appears as part of the group in the Load Balancing/RSL list box.
3: I HAPTER NSTALLING AND ONFIGURING IN INDOWS Changing an IP Address If another device is using the dedicated IP address of a bidirectional load balancing group, you must change either the IP address of the load balancing group or the IP address of the other device.
You can use the DynamicAccess Software Setup window to specify traffic Priorities (Windows NT priorities. 4.0 Only) 1 Double-click the 3Com DynamicAccess icon in the Windows Control Panel. The DynamicAccess Software Setup window appears. 2 Click the appropriate tab: Traffic Prioritization—Prioritize applications to ease bottlenecks in the network and allow critical applications to take network precedence.
3: I HAPTER NSTALLING AND ONFIGURING IN INDOWS Changing the Primary The first NIC added to an empty group is automatically designated the primary NIC. NICs added subsequently are designated as secondary NICs. Primary status is indicated by a P icon at the beginning of the NIC name. When there are more than one NIC in a group, you can change the primary NIC as follows: 1 Click the Load Balance/RSL tab.
Balancing Configuration balancing configuration. To access a database of technical information that can help you diagnose and solve NIC installation, configuration, and upgrade problems, go to: http://knowledgebase.3com.com Table 2 Troubleshooting Load Balancing In Windows Symptom Receive load balancing fails to begin Check the Group Properties to verify that the functioning.
Requirements are functional or change their configuration settings by running DOS diagnostics. Use the 3C90XCFG.EXE program located on the 3Com EtherLink Server CD. The instructions in this topic demonstrate the fundamentals of setting up a sample configuration. Setting up your own configuration may require a slightly different sequence of tasks and different numbers of NICs.
4 In the Additional Driver Actions screen, select Select a driver. The Select a Driver screen appears, listing all previously saved drivers in the system. If this is the first installation of the 3Com server NIC driver, it does not appear in this list 5 Press Insert.
Installation and Configuration Instructions 7 Enter a path to the volume that contains the driver. For example: ecd210p980x:/nwserver The Select a Driver to Install screen appears with the 3Com EtherLink Server NIC driver name highlighted. 8 Press Enter to select the driver.
3 Press F3. 4 Enter this path: ecd210p980x:\nwserver The following message appears: Product “3Com DynamicAccess Server Features” was found. Verify that this is the product you want to install before proceeding. Press <ENTER> to continue. Press <ESC> to abort installation.
;Create a group with NIC 10001 primary and NIC 10002 secondary lbrsl group lb 10001 10002 ;To create a resilient server link group without load balancing (for ;use with NICs from manufacturers other than 3Com) use the rsl option: ;lbrsl group rsl 10001 10002 Verify the Installation To verify that the driver has been properly loaded on the NetWare server, perform and Configuration...
4: I HAPTER NSTALLING AND ONFIGURING IN 3 Select a driver to view its associated statistics. A functioning driver displays packets being sent and received. To verify that the server is communicating over the network, perform the following procedure: 1 Set up a NetWare client on a LAN supported by the server to be tested. 2 Log in or map to the server.
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Changing NetWare Driver Configuration Parameters Follow these steps to change parameters: 1 From the Configuration screen, select Select/Modify driver parameters and protocols. The Select a Protocol box is selected. 2 To add a network protocol, select the desired protocol from the Protocols box and press Enter.
4: I HAPTER NSTALLING AND ONFIGURING IN 10 To configure the SHD: From the SHD Configuration field, select Configure SHD. The following SHD parameter fields appear: Check Level Transmit/Receive Error Threshold Sampling Window Size The default values of the SHD parameters are optimal for most networks. See Table 3 for explanations of the parameters.
Configuring Groups Decide whether you want to use a foreign NIC in one of the groups. Two foreign NICs (two that are not 3Com EtherLink Server NICs) are allowed in one group per server. Decide which NIC is to be the primary NIC in each group.
;Create a group with NIC 10001 primary and NICs 10002 and 1003 secondary lbrsl group lb 10001 10002 10003 ;To create a resilient server link group without load balancing (for ;use with NICs from manufacturers other than 3Com) use the rsl option: ;lbrsl group rsl 10001 10002 10003 Adding a Group 1 Install the NICs.
Configuring Groups 3 Reboot the server. The sample AUTOEXEC.NCF file in Figure 9 shows one group of three NICs and one group of two NICs. The primary NIC in slot 10001 is bound to two secondary NICs in slot 10002 and slot 10003. The primary NIC in slot 10004 is bound to the secondary NIC in slot 10005.
4: I HAPTER NSTALLING AND ONFIGURING IN group This command creates groups from specified slot parameters for primary and secondary NICs. Syntax lbrsl group lb addr RxIPAddr pri_slot sec_slot [sec_slot ...] lbrsl group rsl pri_slot sec_slot [sec_slot...] where: lb specifies a load balancing group. rsl specifies a resilient server link group.
Configuring Groups link timeout When a group is being created, the software waits the number of seconds specified by this command for the link/topology check to finish and then displays timeout information. Syntax lbrsl link timeout seconds where: seconds is the time in seconds. Example lbrsl link timeout 10 Default...
4: I HAPTER NSTALLING AND ONFIGURING IN send timeout This command sets the timeout value, in seconds, that the software waits before retransmitting a probe packet when a send request to the link support layer (LSL) is not acknowledged. A message is displayed for each loaded frame type. Syntax lbrsl send timeout pri_slot seconds where:...
Table 4 Troubleshooting Groups In NetWare Symptom More than two non-3Com server NICs You can use only two NICs that are not 3Com server have been detected in one or more NICs in one 3Com load balancing/RSL group per groups on this server.
ONFIGURING THE Configuration The table below lists the configuration settings for the NIC. Settings Before you change the NIC configuration settings, contact the system administrator. Settings Option Description (Defaults in Bold) Network Specifies how to optimize the network driver for your Normal Driver network by allowing trade-offs between network...
2 Select Programs, and then 3Com NIC Utilities. 3 Click 3Com NIC Doctor. The 3Com NIC Diagnostics General screen appears. Click Help to obtain general information about the function of a screen. To obtain specific information about any topic on a screen, click the question mark (?) in the upper right corner of the screen, move it over a topic, and click once.
1 Make sure that the NIC is installed and is connected to the network and that the NIC driver is installed. 2 Open the Windows Start menu. 3 Select Programs, and then 3Com NIC Utilities. 4 Click 3Com NIC Doctor. The 3Com NIC Diagnostics General screen appears.
Disabling the 3Com To disable the 3Com logo that appears during startup: Logo 1 Make sure that the NIC, the network driver, and the 3Com NIC Diagnostics program are installed. 2 Open the Windows Start menu. 3 Select Programs, and then 3Com NIC Utilities.
ROUBLESHOOTING THE To access a database of technical information that can help you diagnose and solve NIC installation, configuration, and upgrade problems, go to: http://knowledgebase.3com.com Interpreting the LEDs Diagnostic light-emitting diodes (LEDs) are located below the cable connector(s) on each NIC. The LEDs operate as follows:...
Accessing the 3Com To access the 3Com NIC Help system: NIC Help System 1 Make sure that the NIC, its driver, and the 3Com NIC Diagnostics program are installed. 2 Open the Windows Start menu. 3 Select Programs, and then 3Com NIC Utilities.
Accessing the 3Com NIC Help System on page databases Accessing Other Information on page Download the The 3Com Software Library is your internet source for software, drivers, and latest NIC driver INF files for all 3Com products. Go to http://support.3com.com/software. Troubleshooting...
6: T HAPTER ROUBLESHOOTING THE 4 Check the computer BIOS. Boot the computer and enter the BIOS. If you do not know how to enter the BIOS, consult the computer documentation or contact the computer vendor. Locate the Wake-Up on LAN event setting. Verify that the setting is enabled.
Removing Server Features Windows 2000 The Windows 2000 system does not allow you to uninstall the network driver from the Network and Dial-up Connections window. To remove the network driver: 1 Right-click the My Computer icon, then select Properties from the menu. 2 Select the Hardware tab, then click Device Manager.
The Currently Installed Products screen appears, listing software products that are installed in the system. 4 From the list of products, select 3Com DynamicAccess Server Features and press Del. 5 Select Yes to remove the software. Removing 3Com NIC Follow the steps for your operating system.
3Com Configuration and Diagnostics program for DOS (3C90XCFG.EXE) located on the 3Com EtherLink Server CD. To start the diagnostics program: 1 Make sure that the NIC, the network driver, and the 3Com NIC Diagnostics program are installed. 2 Open the Windows Start menu.
Viewing Network To view statistical information about the network: Statistics 1 Make sure that the NIC, the network driver, and the 3Com NIC Diagnostics program are installed. 2 Open the Windows Start menu. 3 Select Programs, and then 3Com NIC Utilities.
6 Close the 3Com NIC Diagnostic program. The NIC icon appears in the Windows system tray. When you double-click the icon, the 3Com NIC Diagnostics program starts. Displaying Network When you drag the mouse pointer over the icon (but do not double-click the icon) Statistics a network statistics box appears, displaying the following information.
Windows Fresh For installation requirements, see Installation Requirements on page Installation To display the Help system during the driver installation, click Help on any 3Com window. Windows NT For instructions, see the Readme file in the WINNT directory on the 3Com EtherLink Server CD.
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NSTALLING THE 8 Insert the 3Com EtherLink Server CD in the CD-ROM drive. 9 Press F3. 10 Enter the location of the driver on the 3Com CD. For example: D:\nwserver 11 In the Driver Summary screen, select 3C980.LAN and press Enter.
For detailed information on the 3Com DMI Agent, including a description of each MIF that is supported by the 3Com DMI Agent, see the 3Com DMI Agent User Guide included with the 3Com DMI Agent software on the 3Com EtherLink Server CD.
Compaq Insight Manager Management Station Intel LANDesk Client Manager Installation This section describes how to install the 3Com DMI Agent on a computer running Instructions Windows NT 4.0. Before installing the DMI Agent, log on to the computer with an account that has system administration privileges.
PECIFICATIONS Standards Conformance IEEE 802.3 10BASE-T IEEE 802.3u 100BASE-TX auto-negotiation N-Way 10/100 auto-negotiation IEEE 802.3x full duplex auto-negotiation and flow control IEEE 802.1p/Q IEEE 802.1Q VLAN Tagging Microsoft PC97 Microsoft PC98 Microsoft PC99 Microsoft Server Design Guide 2.0 PCI 2.2 DMI 2.x ACPI 1.0 Wired for Management 1.1a, 2.0...
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C: S PPENDIX PECIFICATIONS Environment Operating 32˚ to 158˚F (0˚ to 70˚C) temperature Storage temperature –22˚ to 194˚F (–30˚ to 90˚C) Operating humidity 10 to 90% noncondensing Storage humidity 10 to 90% noncondensing Altitude –984 ft to 9,840 ft (–300 to 3,000 m) Connector and Cabling Requirements Connector RJ-45...
Information contained in this appendix is correct at time of publication. For the very latest, 3Com recommends that you access the 3Com Corporation Web site. Online Technical 3Com offers worldwide product support 24 hours a day, 7 days a week, through Services the following online systems:...
3Com. Support from 3Com If you are unable to obtain assistance from the 3Com online technical resources or from your network supplier, 3Com offers technical telephone support services. To find out more about your support options, please call the 3Com technical telephone support phone number at the location nearest you.
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Support from 3Com Country Telephone Number From the following European countries, you may use the toll-free numbers: Austria 06 607468 Belgium 0800 71429 Denmark 800 17309 Finland 0800 113153 France 0800 917959 Germany 0800 1821 502 Hungary 00800 12813 Ireland...
Returning Products Before you send a product directly to 3Com for repair, you must first obtain a for Repair Return Materials Authorization (RMA) number. Products sent to 3Com without RMA numbers will be returned to the sender unopened, at the sender’s expense.
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Netware server features overview 6, 59 requirements display status diagnostics overview group 44, 53 3Com icon, in Windows system tray help programs removing link timeout 3Com NIC Doctor 44, 53 showing probe interval DOS Configuration and...
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NIC properties, Windows driver installation IEEE 802.1p Support property or deleting a VLAN, Windows creating, Windows installation efficient multicast control, maintaining, NetWare 3Com DMI Agent configuring maintaining, Windows connecting to the network EIA/TIA 568 standards removing NICs from, diskettes Error Tolerance...
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NetWare in NetWare groups storage temperature Windows NT 51, 52 in Windows groups support databases, accessing requirements groups system requirements 3Com DMI Agent physical dimensions NetWare 27, 57 cabling power requirement Windows 13, 57 computer primary connector properties...
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NIC software creating LEDs verifying installation deleting or editing load balancing, NetWare Windows system tray, 3Com icon ID numbers, legal ranges load balancing, Windows workgroup keep-alive packet number allowed in a server MBA boot ROM World Wide Web (WWW) window, defined...
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If it appears that any product that is stated to meet this standard does not perform properly with regard to such date data on and after January 1, 2000, and Customer notifies 3Com before the later of April 1, 2000, or ninety (90) days after...
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Tested to comply with the FCC Standards for home and office use. NOTE: In order to maintain compliance with the limits of a Class B digital device, 3Com requires that you use quality interface cables when connecting to this device. Changes or modifications not expressly approved by 3Com could void the user’s...
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Federal Communications Commission 47 CFR Part 15, subpart B 15.107 (e) Class B Conducted Limits 15.109 (g) Class B Radiated Emissions Limits Responsible Party: 3Com Corporation, 5400 Bayfront Plaza, P.O. Box 58145, Santa Clara, CA 95052-8145 (408) 326-5000 NDUSTRY ANADA LASS This Class B digital apparatus complies with Canadian ICES-003.
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Subject to the restrictions set forth herein, the Software is licensed to be used on any workstation or any network server owned by or leased to you, for your internal use, provided that the Software is used only in connection with a 3Com adapter. You may reproduce and provide one (1) copy of the Software and Documentation for each such workstation or network server on which the Software is used as permitted hereunder.
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Should you have any questions concerning this Agreement or if you desire to contact 3Com for any reason, please contact the 3Com subsidiary serving your country, or write: 3Com Corporation, Customer Support Information, 5400 Bayfront Plaza, Santa Clara, CA 95052 3Com is a registered trademark of 3Com Corporation.