Troubleshooting - Horizon Fitness 755VES Operator's Manual

Troubleshooting:

1. Problem:
Solutions:
• Make sure that nothing has fallen into the rotor chamber.
• If there is nothing obstructing the rotor, the motor may be damaged.
Contact your authorized dealer or Drucker Diagnostics for further assistance.
2. Problem:
Solutions:
• Check to see that the load is balanced.
• Make sure that nothing has fallen into the rotor chamber.
• Make sure that the screw in the center of the rotor is snug.
• The motor may be damaged.
Contact your authorized dealer or Drucker Diagnostics for further assistance.
3. Problem:
Solutions:
• Make sure that the centrifuge is getting power. Does the control panel come on? Check the
electrical outlet that the unit is plugged into. Check the circuit breaker on the base near the rear of
the centrifuge.
• If the unit is getting power, make sure that the lid latch is closed properly. The latch is closed properly
when the yellow 'LATCHED' indicator lightis illuminated.
• If the centrifuge stops soon after start-up and 'ERROR' is displayed on the speed display, refer to
the following for fault information:
ERROR / SPEED
The centrifuge cannot reach full speed due to a problem with the rotor, an inadequate power supply,
or other electrical problems. Press the OPEN/ STOP button to cancel the error and then check the
rotor and the line voltage.Contact your authorized dealer or Drucker Diagnostics for further assistance.
ERROR / BALANCE
The centrifuge has detected an imbalance. Press the OPEN/STOP button to cancel the error and
balance the load. If the load is balanced, make sure that the centrifuge is installed on a secure, level
location.
4. Problem:
Solutions:
• Make sure the centrifuge has power and that the rotor is stopped. Press the 'OPEN/STOP' button.
The red 'UNLOCKED' indicator light should illuminate and the unlocked mechanism should
disengage, allowing entry into the lid.
• If the lid is still locked, make sure that the red 'UNLOCKED' indicator is illuminated and turn the lid
knob first completely clockwise and then counterclockwise.
• If the red 'UNLOCKED' indicator will not illuminate or the locking mechanism will not disengage,
the electronics or locking mechanism may be damaged. Have a technician service the centrifuge
or contact Drucker Diagnostics for further assistance.
For additional assistance, contact technical support
Monday-Friday, 8:30 AM - 5:00 PM, EST
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The rotor does not spin freely.
There is excessive noise when the machine is running.
The centrifuge does not run or an error message is displayed.
The lid knob cannot be turned / the lid cannot be unlocked.
200 Shady Lane, Suite 170 – Philipsburg, PA 16866, USA
+1-866-265-1486 (U.S. only) or +1-814-692-7661 • Fax: 814-692-7662
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