McGREGOR MCR2433 Original Instruction Manual page 33

Troubleshooting
General Troubleshooting (continued)
Fault
Area of cut (battery duration)
not large enough
Cutting blade not rotating
while garden product
switched on
Excessive vibrations/noise
No charging procedure
possible
The charge control LED do
not light up after inserting the
mains plug into the socket
The Green LED flashing
rapidly on the charger
No Charging possible
flashing red LED
Possible Cause
Height of cut too low
Grass too high
Grass wet or damp
Grass is dense
Cutting blade obstructed
Blade nut/bolt loose
Blade nut/bolt loose
Cutting blade damaged
Battery contacts
contaminated
The battery is defective, due
to a disconnection in the
battery (individual cells)
Mains plug of battery charger
not plugged in (properly)
Socket outlet, mains cable or
battery charger defective
Battery in a low voltage
status and needs a recovery
charge
Charging paused - Battery
too hot or too cold
Customer Helpline 0345 605 2063
Solution
Increase height of cut and
walk slower
Increase height of cut and
walk slower
Wait until grass is dry and walk
slower
Increase height of cut, walk
slower and cut more frequently
Switch off garden product
Clear obstruction (always wear
gardening gloves)
Tighten blade nut/bolt (17 Nm)
Tighten blade nut/bolt (17 Nm)
Replace the blade
Clean the battery contacts
(e.g. by inserting and
removing the battery several
times) or replace the battery
Replace the battery
Insert mains plug (fully) into
the socket outlet
Check the mains voltage
and if necessary, have the
battery charger checked by an
authorized customer service
station
Leave the battery charging for
an extra 30mins, the battery
will awaken and the charger
will complete charging
Allow battery to rest at room
temperature until charging can
resume
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