Multiplex FreshBlender Installation, Operation And Maintenance Manual
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Multiplex FreshBlender Installation, Operation And Maintenance Manual

Integrated beverage systems
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FreshBlender
™
Integrated Beverage Systems
Installation, Operation and Maintenance Manual
This manual is updated as new information and models are released. Visit our website for the latest manual.
Part Number: WBL-95-156 REV002
August/17/2018

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Summary of Contents for Multiplex FreshBlender

  • Page 1 FreshBlender ™ Integrated Beverage Systems Installation, Operation and Maintenance Manual This manual is updated as new information and models are released. Visit our website for the latest manual. Part Number: WBL-95-156 REV002 August/17/2018...
  • Page 2 Safety Notices Read These Before Proceeding: As you work on Multiplex equipment, be sure to pay close Caution attention to the safety notices in this manual. Disregarding the notices may lead to serious injury and/or damage to the Proper installation, care and maintenance are essential equipment.

  • Page 3: Table Of Contents

    Table of Contents Section 1 General Information Read This Manual ......................5 About the FreshBlender™ ....................5 Unit Inspection ........................5 Model & Serial Numbers ....................5 How to Read a Model Number ..................5 Serial Number Location ....................5 Warranty Information......................
  • Page 4 Table of Contents (continued) Employee, Managers, & Service Menu Screens ............27 Product Inventory Screen ....................28 Assigning Flavors ......................29 Product, Ice, & Water Calibration ................. 31 Shuttle Calibration ......................32 Cleaning Instructions Screen ..................33 Other Operations ......................34 Loading New Menu Recipes ..................

  • Page 5: General Information

    Installation Date _________________________________ HOW TO READ A MODEL NUMBER About the FreshBlender™ Platform Flavors Mixers Plug Refrigerant Hinge Optional Used for The FreshBlender beverage system is a self-contained (FreshBlender) (8 Flavors) (1 Mixer) (115V (R-404A) (Right) Build dispensing unit that allows the operator to make flavor...

  • Page 6: Warranty Information

    General Information Section 1 Warranty Information Consult your local Service Agent or Representative for terms and conditions of your warranty. Your warranty specifically excludes all general adjustments, cleaning, accessories and related servicing. Your warranty should be activated at the time of installation/registration or a card must be returned to activate the warranty on this equipment.

  • Page 7: Specifications

    Section 1 General Information Specifications DIMENSIONS Front View Side View Rear View 20.26" (52 cm) 40.13" (102 cm) 38.79" (99 cm) 3.08" (8 cm) 78.53" (200 cm) 35.73" (91 cm) 19.04" (48 cm) 54.35" (138 cm) Warning To avoid instability the installation area must be capable of supporting the weight of the equipment and a full bin of ice.

  • Page 8: Product Delivery Location

    General Information Section 1 PRODUCT DELIVERY LOCATION REFRIGERANT CHARGE The location selected for the FreshBlender Beverage System Important must meet the following criteria. Due to continuous improvements, this information is • The air temperature must be at least 40°F (4°C), but for reference only.

  • Page 9: Electrical

    (Minimum circuit ampacity The machine must be grounded in accordance with is not the FreshBlender Beverage System’s running amp national and local electrical codes. load.) The wire size (or gauge) is also dependent upon location, materials used, length of run, etc., it must be...

  • Page 10: Drain Connections

    General Information Section 1 Water Requirements DRAIN CONNECTIONS Models FB081TF Warning Connect to a potable filtered water supply only. SUPPLY CONNECTIONS Plain Water IN Quick Connect Drain OUT (11/2 NPS Male) • Drain lines must have a 1.5 inch drop per 5 feet of run (2.5 cm per meter), and must not create traps.

  • Page 11: System Pressures

    Section 1 General Information SYSTEM PRESSURES REGULATOR SETTINGS & LOCATION Water Supply to the Unit Models FB081TF NOTE: The regulator is located behind the left side panel. Warning Do not supply more than 80 psi (0.551 MPa , 551 kPa, 5.51 bar) Plain or Carbonated Water to the unit, excessive pressure to product pumps may cause failure.
  • Page 12 General Information Section 1 THIS PAGE INTENTIONALLY LEFT BLANK Part Number: WBL-95-156 REV002...

  • Page 13: Installation

    Section 2 Installation Step-by-Step Installation PRE-INSTALLATION CHECKLIST These instructions are provided to assist the qualified installer. Contact your Welbilt Service Agent or call Welbilt Keep product bags thawing in a cooler at least 24 for information regarding start-up services. hours prior to installation. IIpootant Any damage should be noted and reported to the delivering carrier immediately.

  • Page 14: Connections

    Installation Section 2 CONNECTIONS See “System Pressures” on page 11 and “Regulator Settings & IIpootant Location” on page 11 Regulators are factory set but will need to be checked Doain and possibly adjusted under flowing conditions once See “Drain Connections” on page 10 the unit is operational.

  • Page 15: Software

    Section 2 Installation SOFTWARE Clean & Sanitize 10. Verify correct UI version, firmware, drink menu, and 11. Perform Weekly Cleaning on the Fresh Blends machine flavors are available. by entering the one of the following screens, Employee, Manager, or Service Menu. See “Weekly Cleaning - Zone 2”...

  • Page 16: Demonstrate

    Service>Calibration screen. NOTE: Product calibration is not required at this time unless 26. Once completed, the FreshBlender machine is ready for use. over or under filling is seen when testing drinks. 17. Reinstall any removed panels.

  • Page 17: Operation

    Section 3 Operation Component Identification Power Switch Front Panel Touch Screen Keyed Lock Product Clear Splash Dispense Area Shield & Blending Drink Shuttle Area & Rail Refrigerated Cabinet Door Product Bins (Inside Cabinet) Sequence of Operation NORMAL OPERATION Drink Selection screen appears after power-up of the The machine blends the drink for the correct time at the unit.

  • Page 18: Ice Making

    Operation Section 3 ICE MAKING Main Power Switch - Front Top Right of the Unit INITIAL START-UP Applying power and/or moving the toggle switch from OFF Power to ICE will start a 15 minute delay period. This delay period Switch can not be overridden.

  • Page 19: Default Settings

    Section 3 Operation Default Settings CLEANING Separate Cleaner/Sanitizer Settings For the unit to clean properly the following needs to be the minimum cleaning settings. This can be checked through the Managers or Service Screen options. • Enter the Managers or Service menu and touch the Combined Cleaner/Sanitizer Settings Settings button.

  • Page 20: Operational Checks

    Operation Section 3 Operational Checks GENERAL Ice machines are factory-operated and adjusted before shipment. Normally, a newly installed ice machine does not require any adjustment. To ensure proper operation, always follow the Operational Checks: • When starting the ice machine for the first time •...

  • Page 21: Touch Screens

    Section 3 Operation Touch Screens The main user screen is for the drink making procedure: Drink Selection displays by default at start-up. The Service and Manager’s Menu for accessing the machine’s settings is hidden and password protected. Inventory, Cleaning, and other Service oriented screens are also available through the password protected area.

  • Page 22: Drink Selection Screen

    Operation Section 3 DRINK SELECTION SCREEN The category screen is the start of the drink making procedure. The Drink Selection screen appears after the Touch to Start icon has been touched. The Drink Selection screen’s primary function is to select a drink category and start the drink making process. PLeaSe SelEct a caTegOry of yoUr ChoIce!

  • Page 23: Flavor Selection Screen

    Section 3 Operation FLAVOR SELECTION SCREEN The Flavor Selection screen appears after a Drink Selection has been made. Flavor options will vary depending on what recipes are configured on the unit. This screen’s primary function is to select a drink flavor. $2.99 $2.99 $2.99...

  • Page 24: Confirmation Screen

    Operation Section 3 CONFIRMATION SCREEN The Confirmation screen appears after a drink flavor has been chosen from the Flavor Selection screen. This screen’s primary function is to verify the customer’s drink choice. Optional Add-Ins are also performed through this screen if the drink requires them.

  • Page 25: Size Screen

    Section 3 Operation SIZE SCREEN The Size screen appears after a drink flavor has been confirmed from the Confirmation screen. This screen’s primary function is to select size and make a drink. Icon Button Descriptions Dispensing & Blending Screens IT’s fiNisHed! BLenDing…...
  • Page 26 Operation Section 3 Procedure to Make a Drink NOTE: Ice must be present in the ice hopper, product must be connected and primed to produce a drink. 1. The Drink Selection screen displays after touching 5. The Size screen appears after a drink flavor has been Touch to Start.

  • Page 27: Employee, Managers, & Service Menu Screens

    Section 3 Operation EMPLOYEE, MANAGERS, & SERVICE MENU SCREENS Accessed though the main start screen, this screen’s primary function is to provide access to cleaning, bag change procedures and other functions specific to the user accessing them. Only certain functions can be performed on the unit by an employee, manager or service technician.

  • Page 28: Product Inventory Screen

    Operation Section 3 PRODUCT INVENTORY SCREEN This screen’s primary function is to provide visual product inventory information for the user. The Product Inventory screen is normally accessed through the Main Menu. The inventory screen visually displays levels for all flavors. Underneath each flavor is the time remaining until the flavor expires in days.

  • Page 29: Assigning Flavors

    Section 3 Operation ASSIGNING FLAVORS Accessed though the main start screen, this screen’s primary function is to provide access to all other procedures and adjustments that can be performed by a manager on the unit. It takes a special touch sequence to access and is password protected. Enter Password 3.
  • Page 30 Operation Section 3 Procedure to Install a Product Bag This is done through the Employee, Managers, or Service 7. Slide the loaded product bin into it’s slot in the lower Screen options. refrigeration cabinet and latch into place. 1. Enter the Employee, Managers, or Service menu. See NOTE: Do not force the latch over the pump, if the latch “Employee, Managers, &...

  • Page 31: Product, Ice, & Water Calibration

    Section 3 Operation PRODUCT, ICE, & WATER CALIBRATION Gather the following supplies Important Digital Scale Set to ounces Allow cabinet to reach operating temperature 34°F – 38°F (1°C – 3°C) before calibrating. Calibration will be Empty & Clean Cups inaccurate if performed above operating temperatures. Pre-calibration Checklist If calibrating ice verify bin is at least half full.

  • Page 32: Shuttle Calibration

    Operation Section 3 SHUTTLE CALIBRATION This is done through the Employee, Managers, or Service Screen options. • Enter the Employee, Managers, or Service menu. 1. Select the CALIBRATION button. 2. Select Shuttle Calibration. Part Number: WBL-95-156 REV002...

  • Page 33: Cleaning Instructions Screen

    Section 3 Operation CLEANING INSTRUCTIONS SCREEN The Cleaning screen appears after selected from the Main Menu or when prompted to perform routine cleaning. This screen’s primary function is to perform routine cleaning and sanitation of the machine. How to Access This is done through the Employee, Managers, or Service Screen options.

  • Page 34: Other Operations

    Operation Section 3 Other Operations LOADING NEW MENU RECIPES MANUAL LOCKOUT How to Access How to Access This is done through the Managers or Service Screen This is done through the Managers or Service Screen options only. options only. 1. Enter the Managers or Service menu. 1.

  • Page 35: Service Inputs

    Section 3 Operation SERVICE INPUTS MACHINE ID How to Access How to Access This is done through the Managers or Service Screen This is done through the Managers or Service Screen options only. options only. 1. Enter the Managers or Service menu. 1.

  • Page 36: Logs

    Operation Section 3 LOGS How to Access This is done through the Managers or Service Screen options only. 1. Enter the Managers or Service menu. 2. Select the LOGS button. SUBSYSTEM VERSION INFO How to Access This is done through the Managers or Service Screen options only.

  • Page 37: Maintenance

    Section 4 Maintenance General Maintenance This section covers common unit components and their care. the Ice Machine is supplied with hard water, more frequent cleaning should be performed. If the condenser air filter is The chart below is an overview of the maintenance that totally blocked after one week, more frequent cleaning is the end user and service technician should perform, and recommended.

  • Page 38: Refrigerator

    Maintenance Section 4 REFRGERATOR Warning Do not damage the refrigeration circuit when installing, maintaining or servicing the unit. The interior and exterior can be cleaned using soap and warm water. If this isn’t sufficient, try ammonia and water or a nonabrasive liquid cleaner. When cleaning the exterior, always rub with the “grain”...

  • Page 39: Daily Cleaning - Zone 1

    Section 4 Maintenance Daily Cleaning - Zone 1 GATHER THE FOLLOWNG SUPPLES NOTE: The following procedures are the basic daily cleaning instructions, on-screen instructions can vary depending on the options that have been selected in the program. * These items are optional and may not be displayed during ZONE 1 Cleaning.
  • Page 40 Maintenance Section 4 ReIove Splash Guard & Shuttle Clean Dispense Area Warning 1. Use key to unlock and open top door. 2. Manually move shuttle all the way to the blend area on NEVER use a scrub brush on flavor dispenser nozzles - the right.
  • Page 41 Section 4 Maintenance Clean Blender Sanitize Dispense Area 1. Spray and wipe the blender shaft and top of blender 1. Using the spray bottle filled with sanitizer solution, cap with a clean towel saturated with cleaner solution. thoroughly spray down the dispense and drain area 2.
  • Page 42 Maintenance Section 4 Sanitize Blender nstall Splash Guard & Shuttle 1. Spray and wipe the blender shaft and top of blender 1. Retrieve splash guard, rail, and shuttle from the kitchen. cap with a clean towel saturated with sanitizer solution. 2.
  • Page 43 Section 4 Maintenance Blender Cleaning Cup Daily Cleaning CoIplete 1. Daily cleaning has been completed. 1. Place the 20oz cup filled with dish detergent cleaner solution, that was set aside earlier, into the shuttle. 2. Unit will need to be cleaned again in 7 days. 2.
  • Page 44 Maintenance Section 4 THIS PAGE INTENTIONALLY LEFT BLANK Part Number: WBL-95-156 REV002...

  • Page 45: Weekly Cleaning - Zone 2

    Section 4 Maintenance Weekly Cleaning - Zone 2 NOTE: The following procedures are the basic weekly Iportant cleaning instructions, on-screen instructions can vary There are two different methods of cleaning depending depending on the options that have been selected in the on the chemicals being used, follow on screen program.

  • Page 46: Separate Cleaner & Sanitizer Method

    Maintenance Section 4 SEPARATE CLEANER & SANTZER METHOD Gather the Following Supplies Clean Refrigerated Base 1. Use key to unlock and open bottom door. • Disposable gloves • Door key 2. Using the spray bottle with cleaner solution, spray and wipe all the surfaces in base including door and gasket •...
  • Page 47 Section 4 Maintenance Prepare Refrigerated Base First Rinse Process 1. Make sure all 8 product flavor bags present and connected. The screen will display the line rinsing progress for each line where fresh water is flushed through all product lines then Warning automatically proceed to Prime lines with cleaner for the CIP (Clean In Place) process.
  • Page 48 Maintenance Section 4 Sanitizer nstructions Final Rinse Process 1. Remove the hose from the cleaning bucket. The screen will display the line rinsing progress for each line where fresh water is flushed through all product lines then 2. Place the hose into the bucket with sanitizer solution. prompt the user to proceed to Prime lines with product.
  • Page 49 Section 4 Maintenance ReIove Splash Guard & Shuttle Clean Dispense Area 1. Manually move shuttle all the way to the blend area on Warning the right. NEVER use a scrub brush on flavor dispenser nozzles - 2. Tilt top of shuttle forward towards front of unit past This will damage the machine! blender cap to remove.
  • Page 50 Maintenance Section 4 Clean Blender Sanitize Dispense Area 1. Using the spray bottle filled with sanitizer solution, 1. Spray and wipe the blender shaft and top of blender thoroughly spray down the dispense and drain area cap with a clean towel saturated with cleaner solution. 2.
  • Page 51 Section 4 Maintenance Sanitize Blender nstall Splash Guard & Shuttle 1. Spray and wipe the blender shaft and top of blender 1. Retrieve splash guard, rail, and shuttle from the kitchen. cap with a clean towel saturated with sanitizer solution. 2.
  • Page 52 Maintenance Section 4 Blender Cleaning Cup Weekly Cleaning CoIplete 1. Place the 20oz cup filled with dish detergent cleaner 1. Weekly cleaning has been completed. solution, that was set aside earlier, into the shuttle. 2. Unit will need to be cleaned again in 7 days. 2.

  • Page 53: Combined Cleaner & Sanitizer Method

    Section 4 Maintenance COMBNED CLEANER & SANTZER METHOD Gather the Following Supplies • 2.5 ounces of Stera‐Sheen® Green Label or 1 packet containing 1 oz Kay-5® Green Label cleaner/ sanitizer providing 100 ppm minimum when mixed with 2.5 gallons of luke warm water. •...
  • Page 54 Maintenance Section 4 Clean Refrigerated Base Prepare Refrigerated Base 1. Use key to unlock and open bottom door. 1. Make sure all 8 product flavor bags present and connected. 2. Using the spray bottle with cleaner/sanitizer solution, Warning spray all the surfaces in base including door and gasket All 8 slots need either a product bag or a cap over the with solution.
  • Page 55 Section 4 Maintenance First Rinse Process Sanitation Process The screen will display the line rinsing progress for each line The screen will display the line sanitizing progress for each where fresh water is flushed through all product lines then line then automatically proceed to the Soak Time Screen. automatically proceed to Prime lines with cleaner for the Second Soak TiIe CIP (Clean In Place) process.
  • Page 56 Maintenance Section 4 Auto PriIe ReIove Splash Guard & Shuttle 1. Remove the hose from the shaker jug 1. Manually move shuttle all the way to the blend area on the right. NOTE: Top off the spray bottle with sanitizing solution from jug. 2.
  • Page 57 Section 4 Maintenance Clean Dispense Area Clean Blender 1. Spray and wipe the blender shaft and top of blender Warning cap with a clean towel saturated with solution. NEVER use a scrub brush on flavor dispenser nozzles - 2. Lift the blender cap, spray and wipe down top of blade This will damage the machine! housing and bottom of blender cap.
  • Page 58 Maintenance Section 4 Sanitize Dispense Area Sanitize Blender 1. Spray and wipe the blender shaft and top of blender 1. Using the spray bottle filled with cleaner/sanitizer cap with a clean towel saturated with solution. solution, thoroughly spray down the dispense nozzle and drain area 2.
  • Page 59 Section 4 Maintenance nstall Splash Guard & Shuttle Blender Cleaning Cup 1. Place one 20oz cup filled with cleaner/sanitizer 1. Retrieve splash guard, rail, and shuttle from the kitchen. solution, that was set aside earlier, into the shuttle. 2. Place rail back by tucking left edge under tab, place 2.

  • Page 60: By Pressing Confirm Button, The Weekly Cleaning Has Been Completed And The Weekly Timer Has Been Reset For 7 Days

    Maintenance Section 4 Monthly Tasks Weekly Cleaning CoIplete Cleaning the Condenser Coil In order to maintain proper refrigeration performance, the condenser fins must be cleaned of dust, dirt and grease regularly. It is recommended that this be done at least every three months.

  • Page 61: Ice Machine Cleaning

    Section 4 Maintenance ce Machine Cleaning OVERVEW FULL CE MAKER SANTZNG You are responsible for maintaining the ice machine To be done every six (6) months. in accordance with the instructions in this manual. Iportant Maintenance procedures are not covered by the warranty. Only a trained manager or authorized technician should •...
  • Page 62 Maintenance Section 4 5. Enter the Service screen from the Touch To Start Screen by 9. Remove top cover from the water reservoir by pulling it up touching these three corners one at a time and entering and off. the Service password into the password screen. 10.
  • Page 63 Section 4 Maintenance 15. Remove the ice wiper nut, strainer, ice damper flap, and 19. Wipe away any visible debris and soak the following set aside. parts in sanitizing solution for 10 minutes; • Auger (make sure each end is submersed) •...
  • Page 64 Maintenance Section 4 26. Reassemble the ice chute by placing it back into the Warning bin lid opening, pushing it back on to the top of the This ice production will contain residual cleaning evaporator and tightening the large wing clamp chemicals and must be discarded.

  • Page 65: Ice Machine Descaling & Sanitizing

    Section 4 Maintenance CE MACHNE DESCALNG & SANTZNG 8. Evacuate all solution from the reservoir and evaporator To be done every six (6) months. by entering the Service screen> Service Outputs> Descaling Cleaning and toggling the Ice Maker Dump Valve ON until all solution has been emptied from the system then Iportant toggle OFF.
  • Page 66 Maintenance Section 4 19. Wipe the inner ice bin wall with descaler solution. Rinse 29. After the startup delay, allow the ice machine to make and wipe dry. Repeat with sanitizer solution. Rinse and ice for 20 minutes. wipe dry. Warning 20.

  • Page 67: Removal From Service / Winterization

    Section 4 Maintenance ReIoval froI Service / Winterization GENERAL 7. Disconnect drain tubing (from the inlet to dump valve), drain any remaining water trapped in the system into Special precautions must be taken if the ice machine head container and discard. section is to be removed from service for an extended period of time or exposed to ambient temperatures of 32°F (0°C) or below.

  • Page 68: Annual Planned Maintenance

    Maintenance Section 4 Annual Planned Maintenance The following parts are recommended for annual planned maintenance replacement to ensure optimum unit performance and minimize downtime: • Refrigerator door gasket (cleaning may be sufficient) • Two (2) #6 O-rings for the water and CIP hose quick connect lines •...

  • Page 69: Troubleshooting

    Section 5 Troubleshooting If a problem arises during operation of your Fresh Blends Beverage System, follow the checklist below before calling service. Routine adjustments and maintenance procedures are not covered by the warranty. Before Calling For Service Checklist Symptom Possible Cause Corrective Action No power to the unit.
  • Page 70 Troubleshooting Section 5 Symptom Possible Cause Corrective Action Single Product Under Was the product just replaced? "Yes - Product maybe too cold. Check temperature settings. Filling No - Call Service" "Yes - Verify that the product was installed correctly. (See installation guide) Uninstall the product and reinstall the flavor bag.
  • Page 71 Section 5 Troubleshooting Symptom Possible Cause Corrective Action Zone 2 cleaning expired? "Yes - Perform Zone 2 cleaning and normal operations will restart. No - Verify errors. " Unit Locked Out Did an ERROR occur? Yes - Certain errors will lock out the system. See operating menu for the list.
  • Page 72 Troubleshooting Section 5 THIS PAGE INTENTIONALLY LEFT BLANK Part Number: WBL-95-156 REV002...
  • Page 76 MULTIPLEX 2100 FUTURE DR, SELLERSBURG, IN 47172 800-367-4233 WWW.WELBILT.COM Every new piece of Welbilt equipment comes with KitchenCare® and you choose the level of service that meets your operational needs from one restaurant to multiple locations. StarCare – Warranty & lifetime service, certified OEM parts, global parts inventory, performance audited ExtraCare —...

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