Mira Vie Installation Manuals

COMMISSIONING

11
1
2
Push START/STOP button.
Turn temperature control to the Turn power control to low.
13
cold position.
3 4
A small amount of water may
continue to drain over a few
minutes.
Note! A slight hissing sound may be heard from the shower
Switch on the electrical supply. Push START/STOP button.
during operation. High mains water pressure and high shower
temperatures will affect the tone. This is quite normal in use.
5 6

FAULT DIAGNOSIS

Warning! There are no user serviceable components beneath
HOT the cover of the appliance. In the event of a malfunction of the
shower, the troubleshooting information below provides details
on possible causes and remedies that may be carried out
COLD
by qualified, competent personnel. Non-qualified personnel
0 - 15 secs
should refer to the fault diagnosis section in the users guide.
Symptom Possible Cause
Water flows freely within a few Turn power control to Eco.
seconds, temperature remains
No hot water Insufficient water
cool.
from the supply pressure
shower, with
Failure of the
the controls
microswitch or
in ECO/HIGH
thermal switch
position
7 8
An internal wiring
connection has
HOT failed
One of the heater
COLD
tank elements has
5 - 10 secs
failed
Switch assembly
fault
Temperature will rise slightly. Turn power control to High. The shower The showerhead
temperature sprayplate is
cycles between blocked
9 10 hot and cold
with power
control in ECO/
HIGH
HOT
The hose is blocked
or kinked
COLD
The temperature is
5 - 10 secs
set too high. This is
causing the thermal
switch to turn off the
heating element to
reduce the water
Temperature will rise further. Adjust temperature as
temperature
required.
Note! Flow rate will reduce
when temperature setting is
increased.
Turning the The flow regulator is Replace the heater
12
temperature faulty tank assembly
control does not
The hose or De-scale showerhead,
affect the water
showerhead is check hose for kinks or
temperature
blocked damage and replace
if necessary. Refer to
the User Maintenance
section of the user
guide
No water or The hose or De-scale showerhead,
very low flow showerhead is check hose for kinks or
rate blocked damage and replace
Switch off the electrical supply.
if necessary. Refer to
the User Maintenance
section of the user
guide
The incoming water Open the stop/isolating
supply stop valves, valve completely
or the appliance
isolating valve is
closed
Insufficient water Contact the local water
supply pressure authority
The heater tank is Replace the heater
excessively scaled tank assembly
The inlet filter is Clean the inlet filter
blocked
The fuse is blown Switch on the power at
or the MCB / RCD the double pole switch
has been tripped,
indicating a possible
Electrical fault; for
example, heater
tank element failure
The on / off Replace on / off
switching assembly switching assembly
is faulty
The start / stop Replace start / stop
switch is faulty switch
The solenoid coil is Replace solenoid coil
faulty
Possible Remedy
Water leaks The pressure relief Resolve the blocked
Contact local water from the bottom valve in the tank outlet and replace the
authority of the case has been triggered heater tank assembly
near the outlet (usually due to a
Check the continuity of
and there is no blocked outlet),
the switches, using
flow from the when the relief valve
a suitable continuity
showerhead operates a small
measuring device.
rubber ball is
Replace the switches
ejected
as necessary
The water The on / off Replace on / off
Check the integrity of
cannot be switching assembly switching assembly
the internal wiring
turned off is faulty
The start / stop Replace start / stop
Replace the heater
switch is faulty switch
tank assembly
The supply pressure Check the static water
is below the pressure. Note that the
Replace On / Off
minimum required static water pressure
switching assembly
may fall below the
Remove and clean
minimum requirement
the showerhead
when other appliances
sprayplate.
are drawing water,
Refer to the shower
for example the
fittings User Guide.
dishwasher or the
If the fault persists,
washing machine
contact Customer
Services
Clear the blockage or
replace the hose
Turn the temperature
control anticlockwise
to reduce the water
temperature or turn the
power control to ECO.
DO NOT TAMPER with
the thermal switch

SERVICING

WIRING DIAGRAM

WARNING
There are no user serviceable parts inside the shower.
THERMAL
Servicing of the shower must only be carried out by CUTOUT
DUAL DISC
qualified, competent personnel following the instructions
BLUE
provided in this guide and those provided with any spare
part.
Before replacing any parts, ensure that the underlying
cause of the malfunction has been resolved.
BLUE
HEATER
RED
TANK
BROWN BROWN
Cleaning the Inlet
Filter
Wa r n i n g ! I s o l a t e t h e
electrical and water supplies
before removing the cover.
Remove the cover.
Remove the elbow from the inlet connector.
TERMINAL
Note! Depending on your installation it may be necessary to
BLOCK
remove the shower from the wall to allow filter removal.
BLUE
In this case isolate all supplies and follow steps 6 - 8 in reverse
order as detailed in section: 'INSTALLATION'.
GREEN
BROWN
Prise the filter from the inlet
connector assembly.
Rinse the filter under a Inlet Filter
running tap to remove
any lodged particles. If
necessary, use a kettle
descalent in accordance
Inlet
with the manufacturer's
Connector
instructions.
1788.429
On / Off
Refit the inlet filter and follow steps 7 and 10 as described in Switching
section: 'INSTALLATION'. Assembly
Note! If the shower was removed from the wall, steps
6, 7, 8 and 10 will need to be followed as described in
section: 'INSTALLATION'.
Follow the steps detailed in section: 'COMMISSIONING' to
1788.435
prepare the shower for use.
Inlet Filter
1788.434
Solenoid Coil
1788.430
Terminal Block
Assembly
1788.431
Outlet
Connector
1788.422 (White/Chrome)
1788.525 (Chrome)
Mira Vie Cover
Assembly
1788.423 (White/Chrome)
Mira Go Cover
Assembly
1693.331 Component Pack (Not illustrated)
1788.432 Wire Pack (Not illustrated)
1788.436 Screw Pack (Not illustrated)
CUSTOMER SERVICE
Guarantee
Your product has the benefit of our manufacture's guarantee which starts from
date of purchase. This guarantee only applies in the United Kingdom and
BROWN
Republic of Ireland. To activate this guarantee, please return your completed
RED
registration card, visit our website or free phone 0800 0731248 within 30 days
START/STOP of purchase (UK only).
BROWN Within the guarantee period we will resolve defects in materials or
GREY workmanship, free of charge, by repairing or replacing parts or product as
BROWN we may choose.
This guarantee is in addition to your statutory rights and is subject to
the following conditions:
GREEN
The guarantee applies solely to the original installation under normal
use and to the original purchaser only. The product must be installed
and maintained in accordance with the instructions given in this guide.
Servicing must only be undertaken by us or our appointed representative.
Note! If a service visit is required the product must be fully installed and
MICROSWITCH
connected to services.
(RIGHT)
Repair under this guarantee does not extend the original expiry date.
The guarantee on any replacement parts or product ends at the original
BROWN
expiry date
BROWN
For shower fittings or consumable items we reserve the right to supply
replacement parts only.
RED
The guarantee does not cover:
RED
Call out charges for non product faults (such as damage or performance
issues arising from incorrect installation, improper use, inappropriate
MICROSWITCH
(LEFT) cleaning, lack of maintenance, build up of limescale, frost damage,
chemical attack, corrosion, system debris or blocked filters) or where no
fault has been found with the product.
Water or electrical supply, waste and isolation issues.
SOLENOID
VALVE Compensation for loss of use of the product or consequential or indirect
loss of any kind.
N GREY
Damage or defects caused if the product is repaired or modified by persons
not authorised by us or our appointed representative.
E
BLUE Accidental or wilful damage
L
Products purchased ex-showroom display.
What to do if something goes wrong
If your product does not work correctly refer to this manual for fault diagnosis
and check that it is installed and commissioned in accordance with our
instructions.
If this does not resolve the issue, contact us for help and advice.
Extended Guarantees

SPARE PARTS

A selection of protection plans are available that enable you to cover repair
bills (excludes Eire). Ring 01922 471763 for more details.
Helpdesk Service - Contact our Customer Services Team for
product advice, to purchase spare parts or accessories or to set
up service visit. You can contact us via phone or e-mail - contact
details below. Please provide your model name, power rating (if
1746.436
applicable) and date of purchase.
Thermal
Mira Showers Website (www.mirashowers.co.uk)
Switch
Visit our website to register your guarantee, download user
1788.478 (7.5kW)
guides, diagnose faults, purchase our full range of accessories
1788.426 (8.5kW) and popular spares, or request a service visit.
1788.427 (9.5kW)
Spares and Accessories - We hold the largest stocks of genuine
1788.428 (10.8kW) Mira spares and accessories. Contact us for a price or visit our
Heater Tank website to purchase items from our accessory range and popular
spares. (Only available in the United Kingdom).
Assembly
(includes
Service/Repairs - No one knows our products better than our
microswitches) nationwide team of Service Technicians. We can carry out service
or repair work to your product both during and after the guarantee
1788.433
period (Only available in the United Kingdom and Republic of
Valve Clamp
Ireland). Ask about our fixed price service repairs.
To Contact Us
0844 571 5000
1789.085
Please note: Calls cost 7p per minute plus your phone company's access charge.
Latching
01242 282595
Switch Fax:
E-mail:
www.mirashowers.co.uk/contactus
Mira Customer Services Dept
Cromwell Road, Cheltenham,
Gloucestershire
GL52 5EP
To Contact Us: Eire Only
01 531 9337
E-mail:
CustomerServiceEire@mirashowers.com
Mira is a registered trade mark of
Kohler Mira Limited.
The company reserves the right to alter
product specifications without notice.
14648
1224544-W2-F © Kohler Mira Limited, April 2018
Mira Vie
7.5, 8.5, 9.5 and 10.8 kW Electric Shower
Mira Go
8.5, 9.5 and 10.8 kW Electric Shower
These instructions must be left with the user
Installation Guide