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Evo Heat Pump Operational Manual Version 2.0
Page 1 of 36
Evo Heat Pump
User Manual
Copyright ©2017 Kensa Heat Pumps Ltd

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Summary of Contents for Kensa Heat Pumps Evo

  • Page 1 Manual Evo Heat Pump User Manual Copyright ©2017 Kensa Heat Pumps Ltd Evo Heat Pump Operational Manual Version 2.0 Page 1 of 36...
  • Page 2: Table Of Contents

    4.9………………………… Settings………………………………………………………………………………………………………………. 23 4.9.1…………………….. Settings—Display and Sound………………………………………………………………………………. 23 4.9.2…………………….. Settings—Date and Time……………………………………………………………………………………. 24 4.10……………………… My Product………………………………………………………………………………………………………… 25 5....... Fault finding ................. 6....... Maintenance…………..............7....... Complaint Procedure ..............8....... Warranty..................Evo Heat Pump Operational Manual Version 2.0 Page 2 of 36...
  • Page 3 8.1.2......Validity period of the Warranty................32 8.1.3......Scope........................32 8.1.4......General exceptions ....................32 8.1.5......Care of Duty ......................33 8.1.6......In the event of Damage ..................33 8.1.7......Replacement Parts....................33 Evo Heat Pump Operational Manual Version 2.0 Page 3 of 36...
  • Page 4 This page is intentional left blank. Evo Heat Pump Operational Manual Version 2.0 Page 4 of 36...
  • Page 5: Introduction

    Your Kensa heat pump will provide you with many years of low energy bills and maintenance free running while also reducing your carbon footprint. Kensa Evo heat pumps are designed for ease of operation and once set by your installer to provide the optimum flow temperature for your heating system should not require adjusting.
  • Page 6: Safety Information

    Customers and stockists are reminded that under EC Health, Safety and Environment Law, when returning products to Kensa Heat Pumps they must provide information on any hazards and the precautions to be taken due to contamination residues or mechanical damage which may present a health, safety or environmental risk.
  • Page 7: General Product Information

    This manual explains how to install, commission and operate a Kensa ground source heat pump. 3.1 Kensa Heat Pumps Kensa Heat Pumps is the leading UK manufacturer of a full range of ground source heat pumps. Kensa provides exceptional levels of expertise and advice on the use, design and application of heat pumps.
  • Page 8 3 and 4 units of heat. The Kensa Evo Heat Pump is designed to provide a low cost renewable heat source for a buildings heating system. In addition, and if required, the Kensa Evo can also provide domestic hot water. Heat pumps can provide lower running costs and will generate significantly lower carbon emissions compared with traditional fossil fuels.
  • Page 9: Kensa Evo Technical Details

    Evo Heat Pump Operational Manual Version 2.0 Page 9 of 36...
  • Page 10: Operational Instructions

    With underfloor systems, avoid the use of insulative coverings such as thick carpets and wooden floors. Consider the use of Solar Thermal for the production of the majority of DHW. Evo Heat Pump Operational Manual Version 2.0 Page 10 of 36...
  • Page 11: Controller

    4.2 Controller The heat pump controller fitted to the Evo has been especially designed for the application. It uses clear and concise language to indicate faults and uses a logical and intuitive menu structure providing trouble free commissioning. 4.3 On Start up On initial start up the following screen is displayed.
  • Page 12: Guide To Home Screen Icons

    A warning has occurred. Pressing this icon will display the type of warning, possible reason and solution. A fault has occurred. Pressing this icon will display the type of fault, possible reason and solution. Evo Heat Pump Operational Manual Version 2.0 Page 12 of 36...
  • Page 13: Main Menu

    Error Log—Logs every warning and fault that occurs and logs when they are cleared. Settings— Enters the settings menu where the date, time, display and sound can be changed. My Product—Contains details of product such as serial number, capacity, etc. Evo Heat Pump Operational Manual Version 2.0 Page 13 of 36...
  • Page 14: Diagnostics

    T7—Temperature of the refrigerant in the discharge pipe of the compressor (left hand side compressor for twin units).  T8—Temperature of the refrigerant in the discharge pipe of the compressor (right hand side compressor, only displayed for twin compressors units). Evo Heat Pump Operational Manual Version 2.0 Page 14 of 36...
  • Page 15: Diagnostics-Pressure

    Discharge HP P6—Current pressure measured within the discharge pipe of the right hand compressor in a twin unit. The fault set point is shown below. 4.6.3 Diagnostics—Pumps Parameters Fig 10 Diagnostics—Pump Parameters Menu Evo Heat Pump Operational Manual Version 2.0 Page 15 of 36...
  • Page 16: Diagnostics-Compressor Performance

    State— Indicates whether the compressor is running or not.  Run hours—The number of hours the compressor has run. This is not resettable. 4.6.5 Diagnostics—Pulse Input Fig 12 Diagnostics—Pulse Input Menu Evo Heat Pump Operational Manual Version 2.0 Page 16 of 36...
  • Page 17: Diagnostics-Input Voltage

    T1—Temperature of the heating/cooling distribution fluid returning to the heat pump.  P1—Pressure of the heating/cooling distribution fluid circuit.  P2—Pressure of the ground loop circuit. Using the arrows further information can be interrogated or early periods of time. Evo Heat Pump Operational Manual Version 2.0 Page 17 of 36...
  • Page 18  P6—Current pressure measured within the discharge pipe of the right hand compressor in a twin unit. (This is only displayed for twin compressor units.) Evo Heat Pump Operational Manual Version 2.0 Page 18 of 36...
  • Page 19: Diagnostics-Dhw And External Immersion

    If it detects that the return temper- ature is not increasing above a settable differential for a settable period of time it activates a relay to acti- Evo Heat Pump Operational Manual Version 2.0 Page 19 of 36...
  • Page 20  Cut-Out Diff ( C) - The set difference between the return temperature from the heating distribution system and the point at where the supplementary heat call is cancelled. Evo Heat Pump Operational Manual Version 2.0 Page 20 of 36...
  • Page 21: Commissioning Menu

    The commissioning menu is password protected and should only be accessed by your installer. Any unauthorised changes made in commissioning may affect the units performance and any RHI payments received. Fig 20 Commissioning — Password page Evo Heat Pump Operational Manual Version 2.0 Page 21 of 36...
  • Page 22: Error Log

    The list can be navigated by using the up and down arrows. Over a 1000 events can be recorded in the error log and displayed on screen with further errors recorded internally which can be accessed by a Kensa Engineer. Evo Heat Pump Operational Manual Version 2.0 Page 22 of 36...
  • Page 23: Settings

    This allows the time taken for the screen to dim to be set in minutes. By enabling the error sound, different frequencies of beep can be assigned for a fault or warning sound. Evo Heat Pump Operational Manual Version 2.0 Page 23 of 36...
  • Page 24: Settings-Date And Time

    4.9.2 Settings—Date and Time Fig 26 Settings menu This allows the date and time to be set. Fig 27 Settings-Date & time menu Evo Heat Pump Operational Manual Version 2.0 Page 24 of 36...
  • Page 25: My Product

    4.10 My Product Fig 28 Main menu My Product provides information regarding the unit. Fig 29 My product menu Evo Heat Pump Operational Manual Version 2.0 Page 25 of 36...
  • Page 26: Fault Finding

    Check for flow restrictions on ground side the ground.(2nd compressor)) is greater than set Check set low flow differentials point. (For twin compressors only) Evo Heat Pump Operational Manual Version 2.0 Page 26 of 36...
  • Page 27 Check for flow restrictions on ground side the ground.) is greater than set point. (Cooling Check set low flow differentials (Cooling) applications only) Evo Heat Pump Operational Manual Version 2.0 Page 27 of 36...
  • Page 28 Refer to Kensa Technical Support Department. Pressure Sensor Error. P6 (Twin Compressor P6 (discharge twin pipe) pressure sensor is faulty or Fault Only) disconnected. Refer to Kensa Technical Support Evo Heat Pump Operational Manual Version 2.0 Page 28 of 36...
  • Page 29: Maintenance

    T8—Temperature of the refrigerant in the discharge pipe of the compressor (right hand side compressor, only displayed for twin compressors units). T1-T2 and T4-T5 should be between 5-7 C .The difference should not be higher than 10 C. The tempera- Evo Heat Pump Operational Manual Version 2.0 Page 29 of 36...
  • Page 30 If further help is required then telephone our helpline on 01872 862140 or send an email to technical@kensaheatpumps.com Before cleaning, always switch off the appliance at the electrical isolator. Use only soap and a damp cloth; do not use solvents. Evo Heat Pump Operational Manual Version 2.0 Page 30 of 36...
  • Page 31: Complaint Procedure

    Kensa and yourself, the following procedure should be used. Any complaint should be notified to Kensa Heat Pumps within three months of first noticing the problem. If the complaint cannot be rectified remotely, Kensa or a representative on its behalf will arrange to inspect the system, within 20 working days from receiving the complaint.
  • Page 32: Warranty

    8. Warranty The Kensa Evo Ground Source heat pump is designed and built to the highest standard and as such is guaranteed for 5 years for parts from the date of commissioning or 5 ½ years from the date of man- ufacture (excluding the internal water pumps and electrical components), whichever is shorter.
  • Page 33: Care Of Duty

    8.1.7 Replacement Parts Kensa Heat Pumps Ltd’s warranty obligations with respect to replacement parts are identical to those with respect to original parts; provided, however, in no event shall the warranty term for such replacement parts extend beyond the term established by the commencement date (i.e.
  • Page 34 Evo Heat Pump Operational Manual Version 2.0 Page 34 of 36...
  • Page 35 Evo Heat Pump Operational Manual Version 2.0 Page 35 of 36...
  • Page 36 Evo Heat Pump Operational Manual Version 2.0 Page 36 of 36...

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