Test page does not print
Paper misfeeds or jams
Paper misfeeds or multiple sheets feed
• The A3000 is set as the default printer.
• The print job is not being held or paused in the print
queue. To check the printer status:
1 From the Printers folder, double-click the
Compaq A3000 icon.
2 Click the Printer menu and make sure no
check mark appears next to the Pause
Printing option.
• Print a test page. If the test page prints, the printer is
functioning properly. Check your application.
Make sure:
• Your ink cartridges are properly installed, (see
page 40).
• The A3000 is set as the default printer.
This section describes ways to fix paper misfeeds and
paper jams.
Make sure:
• You are using a paper recommended for inkjet
printers.
• You do not force the paper down into the A3000
when you load it. Align the top of the paper with the
paper alignment guides on the paper support.
• You do not load too much paper in the sheet feeder.
Depending on the thickness of your paper, the sheet
feeder can hold up to 100 sheets of paper.
Troubleshooting
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