Service - Toshiba TR1X426110 Owner's Manual

Service

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If the enclosure requires repair, do not return it to the distributor/reseller. Follow these steps:

Reference the instructions manual to see if it can resolve the issue or problem. If issue persist,
contact Toshiba International Corporations support group for further assistance. See Contact
Customer Support section for contact numbers or visit www.toshibaups.com.
Note the model number and serial number and the date of purchase. The model and serial

numbers are located on the rear of the enclosure.
 If the enclosure is under warranty, the repair or replacement is free.

If it is determined that the enclosure is under warranty and needs to be repaired or replaced, please
submit a Return Authorization (RA) Form from www.toshibaups.com. A Return Authorization
representative will provide an RA# with instructions to allow the enclosure to be returned for repair or
replacement. All returns must have an RA#.
Toshiba Rack Enclosure Installation Manual – 99881-000 15