Troubleshooting - Samsung YP-R1 User Manual

Troubleshooting

If you have a problem with your new MP3 player, check for a solution in this list. If the problem persists, contact Samsung Customer
Service at 1-800-SAMSUNG (1-800-726-7864).
Problem Solution
•
Your player will not turn on if the battery is
My player will not completely drained. Recharge the battery
turn on.
and turn the player on again.
•
Press the reset button to reset your player.
•
Check if the touch screen and buttons are
locked.
The touch screen
•
and buttons do Check if the buttons or icons correspond to
not work.
the functions you want to activate.
•
Press the reset button to reset your player.
•
Your player turns off when you do not use it
for a specifi c period of time. Turn your player
on and try again.
The screen
•
The screen may not be visible under the
does not display
direct rays of the sun.
anything.
•
The screen turns off automatically after the
period of time you set in <Display Off &
Hold> has elapsed.
If you do not use your player for 5 minutes after
My player turns
you pause the playback, it will automatically
off automatically.
turn off.
Problem Solution
•
The battery running time may differ
The battery
depending on the current sound mode or
running time is
display settings.
different from
•
The battery running time may shorten
what is written in
when your player was left in a high or low
the user manual.
temperature.
Check if your PC meets PC requirements.
EmoDio will not
work on a PC.
See "Recommended PC requirements."
Run Windows Update on the PC. Select key
updates and service packs and update all.
My player will not
connect to a PC. When the update is completed, reboot the PC
and reconnect.
Reformat your player on Windows XP or Vista
and try again.
The fi le transfer is
End all programs you are not using. Running
too slow.
multiple programs simultaneously can slow
down the fi le transfer rate.
•
Check if any playable fi les are stored in your
player.
•
My player will not Check the size of the fi les to play. Your player
play any fi les.
will not play more than 2 GB fi les.
•
Check if the fi les are damaged.
•
Check the battery remaining.
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