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The player doesn't work. There is nothing showing on the display panel.
Reset the Player by pressing the Reset Hole on the back of the player.
Connect the charger.
Make sure the Hold switch is in the off position.
There is no sound even if I press the Play button in Music mode.
Check if there are MP3 or WMA files on the player.
Non-playable file formats (e.g. MPEG1 LAYER 1 file) cannot be played.
I cannot download files.
Check the battery's power level.
Check the USB connection between the player and your PC.
The player will be disconnected if you restart the PC while the player is connected.
Try reconnecting the player.
The Backlight is off.
Please check the Backlight settings.
Backlight is automatically disabled for longer playback in case of low battery power.
Troubleshooting
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