Troubleshooting
Issue
Checkpoints / Solution
Lamps are not
☑ Make sure all power cables are connected.
lighting up
☑ Power button is turned ON.
☑ Make sure LED status is not OFF.
☑ If on AUTO, HI or LOW there will be periods of time during a 24-hour cycle when lamps are off.
(See the user manual page 9 for cycle descriptions.)
☑ If a lamp has burned out or does not work, replace with a new OPCOM LED lamp (OAEE02A).
Pump is not
☑ Make sure the pump's cable is correctly plugged into the control box.
working
☑ Make sure Pump status is not OFF.
☑ If on AUTO, HI or LOW there will be periods of time during a 24-hour cycle when lamps are off.
(See the user manual page 9 for cycle descriptions.)
☑ If the pump still does not work, replace with a new OPCOM pump (OAEE01A). Refer to pump box for installation.
☑ Pump may give off a buzzing sound in the beginning due to air inside the pump. After a minute with water
Pump has a
buzzing sound
running through the pump, this should be reduced.
☑ Too low of a water level in your GrowBox may have resulted in air entering pump. Over time this may shorten
the life of the pump. Please maintain correct water level at all times.
☑ If pump is failed, replace with a new OPCOM pump (OAEE01A). Refer to pump box for installation.
The lamp or the
☑ Opcom Farm's control box is designed with Auto, HI and LOW cycles, which will turn the lamps and the pump
pump stopped
on and off at certain intervals. This is to mimic an outside daily cycle, offer the best growing condition for your
working after a
and plants, save you energy.
few hours
☑ Check the user manual page 9 for cycle descriptions.
GrowBox Q&A
Question
Answer
Pump was
This can shorten the life of the pump.Maintain proper water level. Always keep water above the red line.
running without
water.
What type of
The lamps provided with your GrowBox is standard E26 mount OPCOM 18W (L18B) LED Growth Lamp. This is
lamps can be
suitable for most plants' growth. You may also use OPCOM Professional LED Growth Lamp 50W (L50B) to
used in the
accommodate special growth needs.
GrowBox?
When should the
The climbing tubes is an optional function for your GrowBox, and you will only need to install the climbing kit
climbing tubes
when growing tall plants and vining plants like tomatoes. For these plants, the climbing tubes can be used to
be used?
support the plants as they grow.
When should we
We recommend using the net if the product is in an environment where insects may be present.
use the insect
net?
Maintenance
Change Water
After a cycle of planting, you may want to change water, or clean the unit. Check the
EC / pH Meter Use and Calibration
Keep the electrode clean of EC/pH meter and cover the electrode protective cap when not in use.
1
Take out the batteries when not in use for an extended amount of time.
2
For the calibration please check the
user manual
page 26 for details.
3
Planting Q&A
Q1 : Sprouts are stuck in the sponge and can't come out.
A1 : Pull the sprouts gently out from the sponge with tweezers, make sure the seed capsule's top half is not stopping the growth of a sprout.
To see more information of planting, please refer to GrowBox planting Q&A.
For more information, please visit
www.opcomfarm.com
user manual
pages 23-24 for details.
Ver.: 170328
Quick Guide Manual
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Do you have a question about the GrowBox and is the answer not in the manual?
Questions and answers