Service / Warranty - Gardena 19000 Operator's Manual

9. SERVICE / WARRANTY

Service:
Please contact the address on the back page.
Warranty:
In the event of a warranty claim, no charge is levied to you for the services
provided.
GARDENA Manufacturing GmbH offers a 2-year warranty for this product
(from the date of purchase) if the product has been used exclusively for private
purposes. This manufacturer's warranty does not apply to used products pur-
chased from a secondary market. This warranty includes all significant defects
of the product that can be proved to be material or manufacturing faults.
This warranty is fulfilled by supplying a fully functional replacement product
or by repairing the faulty product sent to us free of charge; we reserve the
right to choose between these options. This service is subject to the following
provisions:
• The product was used for its intended purpose as per the recommendations
in the operating instructions.
• Neither the purchaser nor a third party has attempted to repair the product.
• Only original GARDENA spare and wear parts were used.
Normal wear and tear of parts and components, optical changes, as well as
wear parts and consumables, are excluded from the warranty.
This manufacturer's warranty does not affect warranty entitlements against
the dealer / retailer.
If problems arise with this product, please contact our Service department.
In the event of a warranty claim, please send the defective product together
with a copy of the purchase receipt and a description of the defect, suffi-
ciently stamped, to the GARDENA service address on the back page.
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