Warranty - Trane 824 Comfort Control Installation Manual

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Installation Guide

9.3

Warranty

Base Limited Warranty (GW-658-2913)

Subject to the terms and conditions of this limited warranty, Trane U.S., Inc. ("Company')

extends a limited warranty against manufacturing defects for the product(s) identified in Tables

1, 1A, 1B attached hereto ("Products') that are installed in a residential/multi-family application

(personal, family or household purposes) under normal use and maintenance in the United

States and Canada.

This limited warranty applies to Products manufactured on or after August 1, 2011.

In order to maximize the available benefits under this limited warranty, the Purchaser (as

defined below) should read it in its entirety. All repairs of Product parts covered under this limited

warranty must be made with authorized service parts and by a licensed HVAC service provider.

Additionally, commercial applications are treated differently under this limited warranty as stated

in Tables 1, 1A, 1B attached hereto. For purposes of this limited warranty, "commercial applica-

tions" shall mean any application other than for personal, family, or household use.

TERM: The limited warranty period for Products is as stated in Tables 1, 1A, 1B attached

hereto. If the Purchaser properly registers the Products, the limited warranty period shall be

extended as stated in Tables 1, 1A, 1B attached hereto. Regardless of registration, the Com-

mencement Date for a limited warranty period shall be the date that the original installation is

complete and all Product start-up procedures have been properly completed and verified by an

installer's invoice. If the installation and start-up date cannot be verified by the installer's invoice,

the Commencement Date shall be sixty (60) days after the factory manufacture date which is

verified by the Product serial number. Where a Product is installed in a newly constructed home,

the Commencement Date is the date the Purchaser purchased the residence from the builder.

Proof of Product purchase, installation, and/or closing date of the residence may be required to

confirm the Commencement Date.

The installation of Product replacement parts under this limited warranty shall not extend

the original warranty period. The warranty period for any Product part replaced under this limited

warranty is the applicable warranty period remaining under the original Product warranty.

WHO IS COVERED: This limited warranty is provided only to the original owner and his

or her spouse ("Purchaser') of the residence where the Products are originally installed. This

warranty is not transferable except according to terms stated on the applicable website identified

below under Registration Requirements. Company has the right to request any and all proof of

Product purchase or installation and/or closing date of the residence.

WHAT COMPANY WILL DO: Company may request proof of Product purchase and/or

installation in order to provide Product parts under this limited warranty. As Company's only

responsibility and Purchaser's only remedy under this limited warranty, Company will furnish

a replacement part to the licensed HVAC service provider, without charge for the part only, to

replace any Product part that fails due to a manufacturing defect under normal use and mainte-

nance. The Purchaser must pay for any and all shipping and handling charges and other costs of

warranty service for the replacement part. If a Product part is not available, Company will, at its

option, provide a free suitable substitute part or provide a credit in the amount of the then factory

selling price for a new suitable substitute part to be used by the Purchaser towards the retail

purchase price of a new Company product. Any new Product purchase shall be at Purchaser's

sole cost and expense including, but not limited to, all shipping, removal, and installation costs

and expenses.

REGISTRATION REQUIREMENTS: All Products must be properly registered online by the

Purchaser within sixty (60) days after the Commencement Date to receive

limited warranty terms. To register online, go to:

http://www.trane.com/Residential/For-Owners/Warranties or

http://www.americanstandardair.com/servicesupport/pages/warranty.aspx

and click "Begin Online Registration." If a Purchaser does not register within this stated time

period, the base limited warranty terms shall apply.

ELIGIBILITY REQUIREMENTS: The following items are required in order for the Products

to be covered under this limited warranty:

• The Products must be in the same location where they were originally installed.

• The Products must be properly installed, operated, and maintained by a licensed HVAC

service provider in accordance with the Product specifications or installation, operation,

and maintenance instructions provided by Company with each Product. Failure to conform

to such specifications and/or instructions shall void this limited warranty. Company may

request written documentation showing the proper preventative maintenance.

• All Product parts replaced by Company under this limited warranty must be given to the

servicing provider for return to Company.

• Air handlers, air conditioners, heat pumps, cased or uncased coils and stand-alone fur-

naces must be part of an Air Conditioning, Heating, and Refrigeration Institute rated and

matched system or a specification in a Company provided bulletin or otherwise approved

in writing by a Company authorized representative.

EXCLUSIONS: The following are not covered by this limited warranty:

• Labor costs including, but not limited to, costs for diagnostic calls or the removal and

reinstallation of Products and/or Product parts.

• Shipping and freight expenses required to ship Product replacement parts.

• Failures, defects, or damage (including, but not limited to, any loss of data or property)

caused by (1) any third party product, service, or system connected or used in conjunc-

tion with the Products; (2) any use that is not designed or intended for the Products; (3)

modification, alteration, abuse, misuse, negligence, or accident; (4) improper storage,

installation, maintenance, or operation including, but not limited to, operation of electrical

equipment at voltages other than the range specified on the Product nameplate; (5) any

use in violation of written instructions or specifications provided by Company; (6) any acts

of God including, but not limited to, fire, water, storms, lightning, or earthquakes; or any

theft or riots; or (7) a corrosive atmosphere or contact with corrosive materials such as,

but not limited to, chlorine, fluorine, salt (provided that indoor and outdoor coils will only be

covered if a Sea Coast Kit is installed), sulfur, recycled waste water, urine, fertilizers, rust,

or other damaging substances or chemicals.

• Products purchased direct including, but not limited to, Internet or auction purchases and

purchases made on an uninstalled basis.

• Cabinets or cabinet pieces that do not affect product performance, air filters, refrigerant,

refrigerant line sets, belts, wiring, fuses, surge protection devices, non-factory installed

page 38

driers, and Product accessories (unless otherwise specified).

• Increased utility usage costs.

REFRIGERANT POLICY: (1) Manufacturer-Installed Refrigerant: Beginning on January

1, 2010, R-22 refrigerant will no longer be used as a manufacturer-installed refrigerant

as required by federal regulation. All Products with manufacturer-installed refrigerant

will include R410-A refrigerant. Any and all expenses or costs associated with replacing

Product parts that are not R-410A compatible will not be covered by the terms and condi-

tions of this limited warranty. (2) Non-Manufacturer installed Refrigerant: For Products

manufactured and sold by the Company without refrigerant, only manufacturer approved

and genuine alternate refrigerants shall be used. The use of contaminated, counterfeit,

non-genuine, or non-manufacturer approved alternate refrigerant will void this limited

warranty. (3) All Products: Products include a liquid line filter drier which must be replaced

when a compressor replacement is necessary. A suction line filter drier must be added

for compressors defined as burnouts and failure to do so will void this warranty. Non-

approved refrigerant and/or non-approved refrigerant system additives including, but not

limited to dyes will void this limited warranty.

ADDITIONAL TERMS:

THIS LIMITED WARRANTY AND LIABILITY SET FORTH HEREIN ARE IN LIEU OF ALL

OTHER WARRANTIES AND LIABILITIES, WHETHER IN CONTRACT OR IN NEGLIGENCE,

EXPRESS OR IMPLIED, IN LAW OR IN FACT. THE IMPLIED WARRANTIES OF MERCHANT-

ABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE LIMITED TO THE DURATION

OF THE APPLICABLE PRODUCT WARRANTY. COMPANY DOES NOT AUTHORIZE ANY

PERSON TO CREATE FOR IT ANY OBLIGATION OR LIABILITY IN CONNECTION WITH THE

PRODUCTS.

NOTWITHSTANDING ANYTHING IN THIS LIMITED WARRANTY TO THE CONTRARY,

COMPANY SHALL NOT BE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL, INDIRECT,

SPECIAL AND/OR PUNITIVE DAMAGES, WHETHER BASED ON CONTRACT, WARRANTY,

TORT (INCLUDING, BUT NOT LIMITED TO, STRICT LIABILITY OR NEGLIGENCE), PATENT

INFRINGEMENT, OR OTHERWISE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH

DAMAGES. COMPANY'S MAXIMUM LIABILITY HEREUNDER IS LIMITED TO THE ORIGINAL

PURCHASE PRICE OF THE PRODUCTS.

No action arising out of any claimed breach of this limited warranty may be brought by a

Purchaser more than one (1) year after the cause of action has arisen.

This limited warranty gives you specific legal rights, and you may also have other rights as

otherwise permitted by law. If this Product is considered a consumer product, please be advised

that some local laws do not allow limitations on incidental or consequential damages, how long

a warranty lasts based on registration, or how long an implied warranty lasts, so that the above

limitations may not fully apply. Refer to your local laws for your specific rights under this limited

warranty.

Consumer Relations

20 Corporate Woods Dr.

Bridgeton, MO 63044

Or visit our website at www.trane.com or www.americanstandardair.com

Table 1A: Warranty Time Periods for Controls, Zoning Products, Humidifiers, Energy Re-

covery Ventilators, Air Cleaners and Oil Furnaces (Variable and Non-Variable Speed)

the registered

COVERAGE TERMS FOR RESIDENTIAL APPLICATIONS: Pursuant to the Trane U.S., Inc.

("Company") limited warranty terms and conditions, the following Products are covered for the

base time periods as stated below ("Base Limited Warranty period"). If registered, the Base Lim-

ited Warranty Periods for certain products will be extended as stated below ("Registered Limited

Warranty Period").

CONTROLS: *CONT200,*CONT401,*CONT402, *CONT600, *CONT602, *CONT624

Base Limited Warranty Period: one (1) year

Registered Limited Warranty Period: five (5) years

CONTROLS: *ZEMT500, *CONT800,*CONT802,*CONT803, *CONT824, *CONT900,

*ZONE940, *ZONE950