Troubleshooting - Medion LIFE X64777 User Manual

15. Troubleshooting

If errors occur, check first whether you can correct the problem yourself. The follow-
ing list may help you.
ATTENTION!
Never try to repair the device yourself. Contact our Ser-
vice Centre or another suitable specialist workshop if a
repair is necessary.
PROBLEM
The device does
not work
The disk does not
play although
/ has been
pressed, or stops
again immediately
The device does
not respond to
the remote con-
trol
No sound
,
58
POSSIBLE CAUSE/REMEDY
• If the device has been affected by a storm, static charg-
ing or other external factor, try the following procedure:
Pull out the mains cable and plug it back in.
• Is the disc inserted with the title (printed) side facing up-
wards?
• Check whether the disc is damaged by trying another
disc. If the disc is dirty, clean it carefully, wiping it from
the centre to the edge with a soft, dry cloth.
• If condensation has formed inside the device: leave the
player for one to two hours to dry off.
• Check whether the batteries need changing and have
been inserted correctly. Remove anything which may be
blocking the signal between the infrared transmitter on
the remote control and the device's sensor.
• Is the distance between the remote control and the
player too great?
Has the sound been switched off via the MUTE function?