Dell AC511 User Manual page 18

Aux-in distortion
Headphone jack
connected, but no
sound is heard.
Is the aux-in cable
properly plugged
in?
USB streaming or
external audio
source is not
playing music and
volume is 0%.
• Is the external audio device
turned on or is playing music?
• Check if the audio device is
turned on or is playing music.
• Ensure that the audio device
volume is not set to 0% volume
level.
• Try replacing the audio device
with a known good audio
device.
• Clear
any
between the sound bar and the
user.
• Confirm that the audio line-in
plug is completely inserted into
the jack of the audio source.
• Decrease the volume of the
audio source.
• Turn the volume level to a
lower setting by rotating the
sound bar
clockwise.
• Clean and re-seat cables again.
• Turn the bass or wave setting
lower.
• Turn the "Wow Surround"
setting lower.
• Ensure
the
properly attached
monitor.
• Ensure no loose objects are
touching the sound bar.
• Check if the platform music
player or external audio source
is playing music.
• Check if the audio source and
the sound bar volume are not
set to 0%.
obstructions
knob counter-
sound bar is
on the
18