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AA68-03388A-00_eng_Chapter5
C h a p t e r F i v e
T
R O U B L E S H O O T I N G
If the TV seems to have a problem, first try this list of possible problems and solutions.
If none of these troubleshooting tips apply, then call your nearest service center.
Identifying Problems
4/21/04
6:11 PM
Problem
Poor picture
Poor sound quality.
No picture or sound.
No color, wrong colors or tints.
Picture rolls vertically.
The TV operates erratically
Your remote control does not
operate your TV.
The TV won't turn on.
Digital broadcasting screen
problem
Image or Music Files do not
play back.
The image appears
in mosaic at first.
Each picture or slide has
a different running time.
The memory card is not
recognized.
The volume changes
while music is played.
There is a blank screen
when switching to WISE LINK.
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Possible Solution
Try another channel.
Adjust the antenna.
Check all wire connections.
Try another channel.
Adjust the antenna.
Try another channel.
Press the TV/VIDEO button.
Make sure the TV is plugged in.
Check the antenna connections.
Make sure the program is broadcast in color.
Adjust the picture settings.
If the set is moved or turned in a different
direction, the power should be OFF for at least
30 minutes.
Adjust the antenna.
Check all wire connections.
Unplug the TV for 30 seconds, then try
operating it again.
Press the "MODE" button to put your remote
control in the "TV" mode.
Make sure the wall outlet is working.
Please check the digital signal strength and input
antenna.
Please check the original files.
There may be errors in the original files.
It is typical for a Progressive JPEG.
It will automatically become normal after a short
period of time.
The processing time may be different depending
on the memory card type or the picture size.
Check if it is supported in WISE LINK mode.
Check if the card is inserted all the way.
The reading time may differ depending on the
card capacity and type. Please give it a moment.
Check if the memory card is normal. A memory
card which has been formatted on a computer
may not work in AV devices.
Check the original file. The manufacturers may
randomly set the volume when they create MP3
files.
Check if the inserted memory card is normal.
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