Siemens A65 User Manual page 26

left page (26) of A65_PUMA en, A31008-H5810-A1-1-7619 (22.07.2004, 13:32)
Questions & Answers
26
Question
Certain uses of the
phone not possible.
No entries possible in
Phonebook.
Voice mail does not
work
SMS (text message)
flashing.
T
Function cannot be
set.
Memory problems for,
e.g. messages, ring
tones, pictures.
No WAP access, no
download possible.
Message cannot be
sent.
EMS pictures and
sounds not displayed
at destination phone.
No Internet access
possible.
PIN error/
PIN2 error.
Phone code error.
Service provider code
error.
Too few/too many
menu entries.
Possible causes
Call restrictions are set.
Phonebook is full.
Call divert to the mailbox not set. Set call divert to the mailbox (p. 20).
SMS memory full.
Not supported by service provider
or registration required.
Phone memory full.
Profile not activated, profile set-
tings wrong/incomplete.
Service provider does not support
this service.
Phone number of the service cen-
tre is not set or is wrong.
SIM card contract does not sup-
port this service.
Service centre too busy.
Recipient does not have a com-
patible phone.
Recipient's phone does not sup-
port EMS standard.
Wrong WAP profile set or settings
wrong, incomplete.
Three wrong entries.
Three wrong entries.
No authorisation for this service.
Functions may have been added
or removed by your service pro-
vider via the SIM card.
Possible solution
Barrings may be set by your service provider.
Check barrings (p. 22).
Delete entries in Phonebook.
To free up capacity, delete or file messages
(SMS).
Contact your service provider.
Delete files in the applicable areas and un-
needed T9 dictionaries.
Activate WAP profile (p. 18), set (p. 18). If nec-
essary ask your service provider.
Check with your service provider.
Set service centre (p. 17).
Contact your service provider.
Repeat message.
Check.
Check settings, speak to service provider if
necessary.
Enter the PUK (MASTER PIN) supplied with
the SIM card according to the instructions. If
the PUK (MASTER PIN) has been lost, please
contact your service provider.
Contact Siemens Service (p. 28).
Contact your service provider.
Check with your service provider.