Turbolock TL-99 User Manual
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Turbolock TL-99 User Manual

Bluetooth keyless access
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In order to continue serving our customers and providing the best products, our product
information including our user manuals may receive updates from time to time. Please
check our website for the latest user manuals and product materials.
v3. 102617

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Summary of Contents for Turbolock TL-99

  • Page 1 In order to continue serving our customers and providing the best products, our product information including our user manuals may receive updates from time to time. Please check our website for the latest user manuals and product materials. v3. 102617...
  • Page 2 Customer Service: 855-850-8031...

  • Page 3: Table Of Contents

    2.4 Usage Overview Section 8 13.1 Violation Using the Mute Function 13.2 Information Section 3 Installation (Retrofit) Section 9 The Turbolock App 3.1 Pre-Installation 3.2 Main Installation 9.1 Installation 9.2 Pairing Section 4 9.3 Generating & Converting Installation (New) Keypad Passwords 4.1 Pre-Installation...

  • Page 4: Information & Safety Warnings

    1.1 Introduction This user manual will guide you through the functions and usage of your TurboLock TL-99 Bluetooth-enabled Smartlock. It is important that you follow all instructions and regard all notes that appear throughout this manual. Consult this manual before you attempt to use your lock.

  • Page 5: Disposal At End-Of-Life

    The recommended disposal for any TurboLock TL-99 at its end-of-life is to dispose of the entire unit at or through an e-waste recycling center, program, or facility. Local regulations and laws pertaining to the recycling and disposal of certain types of batteries and/or products containing them will vary according to country, state, and local governments.

  • Page 6: Package Contents & Overview

    Section 2 Package Contents & Overview 2.1 Contents TL-99 Bluetooth-enabled Smartlock x 1 Outside Knob x 1 Inside Knob x 1 Latch Assembly x 1 Wood Screws x 4 Mounting Screws x 2 Inside Screws x 2 Backup Battery Pack x 1 - Mounting screws may already be inside the lock upon opening.

  • Page 7: Battery Information

    The easiest way to use the lock is via proximity. With the app open, press any keypad key and the lock engages automatically. In addition to this method, the TL-99 provides other ways to open your door. Each time the lock engages and unlocks the door, regardless of entry method, the door can only be opened while the backlight is still on and the lock is beeping.

  • Page 8: Installation (Retrofit)

    • For easier installation, have another person help to hold the lock etc. • Remove all parts of any old lock before installing the TL-99. In some cases, the old strike plate and/or box may be used. • For your convenience, installation instructions are broken into segments. Read and follow the instructions for both Pre- Installation and Main Installation.

  • Page 9: Main Installation

    (Fig. 4 and Fig. 4a) Do NOT force the cable’s connector end through any part of the lock. Damaging the connector may (Fig. 4) (Fig. 4a) make the lock unusable. It’s highly recommended to leave the door open during installation. TurboLock TL - 99...
  • Page 10 See Section 6 for information on the (Fig. 6) default admin password. See Section 9 for information on the app. (Fig. 7) TurboLock TL - 99...

  • Page 11: Installation (New)

    Installation (New) This section details installation steps needed if you are installing the TL-99 on a door without a cutout. If you are using the TL-99 to replace an old lock or if your door otherwise already has a cutout, please go back to Section 3.
  • Page 12 (Fig. 11) Step 5. Check the latch’s bolt and make sure the rounded side faces in. Add two Wood Screws and use a screwdriver (not included) to secure them. (Fig. 12) (Fig. 10) (Fig. 11) (Fig. 12) TurboLock TL - 99...
  • Page 13 During chiseling, it’s highly recommended to stop and check to see if the strike plate sits flush in the doorframe over the strike box. If not, chisel a little more and check again. Be careful not to chisel too deep otherwise the lock may not function correctly after installation. TurboLock TL - 99...

  • Page 14: Main Installation

    (Fig. 13 and Fig. 13a) (Fig. 13) (Fig. 13a) Do NOT force the cable’s connector end through any part of the lock. Damaging the connector may make the lock unusable. It’s highly recommended to leave the door open during installation. TurboLock TL - 99...
  • Page 15 See Section 6 for information on the (Fig. 15) default admin password. See Section 9 for information on the app. (Fig. 16) TurboLock TL - 99...

  • Page 16: Using The Lock

    • The password must be entered while the blue backlight is on. If it goes out, begin again at Step 1. • If the Admin Password is lost or forgotten, the lock may be reset. Refer to Section 9. TurboLock TL - 99...

  • Page 17: Adding User Passwords

    Using the Passive Function With this function active, the TL-99 can be used to open the door without requiring a password. USE WITH CAUTION. Remember to turn off the function when it is no longer needed. Do not leave this function on for extended periods of time.

  • Page 18: Using The Mute Function

    The Turbolock App For your convenience, there is a TurboLock app that uses Bluetooth technology to interact with the lock. The app is compatible with most Android and iOS smartphones and grants full access to all of the lock’s features. The app offers features such as additional ways to unlock your door, decide who can use passwords and when, keep record of times when the lock is used, set preferences for real-time unlock notifications, and more.

  • Page 19: Pairing

    Toggle to turn notifications on/off i. Touch to view information about the lock • Images for illustrative purposes only. Actual images may vary. • App content subject to change without notification. Main Interface (Admin View) Main Interface (User View) TurboLock TL - 99...

  • Page 20: Generating & Converting Keypad Passwords

    For users without Turbolock app access, the Turbolock admin can generate and send a 10 digit code that users can manually enter into the Turbolock to gain access. This 10 digit code can be revoked at any time by the Turbolock Admin. If needed, the length of the passwords can be entered into the lock and changed to a shorter one so that it is easier to remember.

  • Page 21: Resetting The Lock

    Step 2. Press and hold the reset button for approx. 10-12 seconds until two beeps are heard. • If the lock is removed, it will be reset as a reset will occur if the internal cables are disconnected and reconnected. • A reset can also be performed via the app if needed. TurboLock TL - 99...

  • Page 22: Maintenance

    • After cleaning with any cleaner, rinse with clean water and dry so as not to leave residue on the lock. • The TL-99 meets IP65 water-resistance, meaning it can withstand splashes and contact with water once properly installed. However, do not submerge the lock.
  • Page 23 Once a reset is performed, record the passwords in memory or a secure location. If none of the above information resolves your issue, please visit our website at www.turbolock.com or contact customer service at 855-850-8031. TurboLock TL - 99...

  • Page 24: Warranty

    One Year Limited Hardware Warranty Your TurboLock TL-99 Bluetooth-enabled Smartlock (“Product”) includes a One Year Limited Hardware Warranty (“Warranty”). The Warranty covers product defects in materials and workmanship under normal use. This Warranty is limited to residents of the United States and Canada only and is available only to original purchasers.
  • Page 25 THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. THE DURATION AND REMEDIES OF ALL IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE LIMITED TO THE DURATION OF THIS EXPRESS LIMITED WARRANTY. TurboLock TL - 99...
  • Page 28 COPYRIGHT © 2017 TURBOLOCK. ALL RIGHTS RESERVED.

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