Busy Extension Camp-On; Holding A Call; Retrieving Calls Held At Another Extension; Parking Calls - Samsung ITP-5107 User Manual

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T E L E C O M

BUSY EXTENSION CAMP-ON

If a called extension is busy and you don't want to wait for a callback, you can give the called extension off-hook ring tone and wait
for them to answer.
1. Press the [CAMP] button or dial [4][5] or press the soft button corresponding to the CAMP option on the LCD panel.
2. The called extension will receive off-hook ring tone repeated every few seconds and its first available Call button will flash
to indicate your call is waiting.
3. The extension must release its first call or place it on hold before answering your camp-on.

HOLDING A CALL

There may be occasions when you need to temporarily interrupt your current call and keep the other party on hold (for example,
to get more information or to answer an important incoming second call). The types of hold function available are:
System hold
Exclusive hold
Consultation hold

Retrieving Calls Held at Another Extension

When a call is on hold at another extension, the appropriate line button on your phone (if it is programmed) will have a flashing
red light. To retrieve the call on hold, press the line button.
When a call is on hold at another extension but you do not have a line key, dial [1] [2] followed by the line number or the extension
number of the extension that placed the call on hold.

PARKING CALLS

You can park an outside call in one of 10 "parking orbits" (0-9) to be picked up by another user.
Press the programmed [PARK] button.
Or, press the soft button corresponding to the PARK option on the LCD panel.
(If you press a dedicated [PARK] button with an extender for a parking orbit, skip step 2.)
1. Press the orbit number required, [0]-[9] (the [PARK] button will flash.)
2. To have the parked call picked up by another user, notify them of the parking orbit number.
To Retrieve a Parked Call
To pick up a parked call, press the [PARK] button followed by the required orbit number, or press the flashing [PARK] button.
Puts the current call on hold. Other phone users can take it off hold.
Puts the current call on hold. Other phone users cannot take it off hold.
Puts the current call on hold and allows you to consult with another phone user.