BioTel Heart MCOT Patch Patient Manual

BioTel Heart MCOT Patch Patient Manual

Mobile cardiac outpatient telemetry

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MOBILE CARDIAC OUTPATIENT TELEMETRY
PATIENT EDUCATION GUIDE
Need help or have questions? Contact Customer Service Toll Free at 1.866.426.4401 or visit
www.gobio.com/patients
for online support.
CardioNet, LifeWatch, and BioTel Heart are trademarks of BioTelemetry, Inc.

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Do you have a question about the MCOT Patch and is the answer not in the manual?

Questions and answers

Mitzi Davis
July 30, 2025

How do we know the monitor was charged last night

Mitzi Davis
July 30, 2025

Yellow light on back of monitor

Kathy Schopp
July 24, 2025

blinking orange means the sensor is charging ok?

P Douglas Ross
April 15, 2025

I accidently deleted my QR code to return my monitor. Can you resend, please?

Diana Cervantes
March 24, 2025

What is the mW or dBm for Philips MCOT B-Tel Heart

linda spraggins
February 3, 2025

Is this device mri compatible

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Summary of Contents for BioTel Heart MCOT Patch

  • Page 1 MOBILE CARDIAC OUTPATIENT TELEMETRY PATIENT EDUCATION GUIDE Need help or have questions? Contact Customer Service Toll Free at 1.866.426.4401 or visit www.gobio.com/patients for online support. CardioNet, LifeWatch, and BioTel Heart are trademarks of BioTelemetry, Inc.
  • Page 2: Table Of Contents

    Table of Contents Before You Begin • About Our Service • Kit Contents Getting Started • Step 1: Turn on the Monitor • Step 2: Monitor Set-Up • Step 3: Attach the Sensor to the Patch • Step 4: Pair the Sensor and the Monitor •...
  • Page 3: About Our Service

    BioTel Heart. Trained technicians review data and watch for unusual activity 24 hours a day/ 7 days a week, and in some cases may contact your physician. Clinical reports are made available to your healthcare professional during and at the end of your service.
  • Page 4: Kit Contents

    Kit Contents gobio.com/patients Sensor Sensor Charger Patch Pouch Monitor Monitor Case Monitor Charger MCOT Skin Prep Pack Patient Education Guide Return Envelope...
  • Page 5: Getting Started

    STEP 1: Turn On the Monitor gobio.com/patients Disabled Power ON the Monitor • Locate the monitor in your kit. Press and hold the Power button to turn on the • The monitor will run through • The text on this screen monitor.
  • Page 6: Step 2: Monitor Set-Up

    STEP 2: Monitor Set-Up gobio.com/patients • During the set-up process, you will be • When you finish watching the • Select the appropriate language option and required to select a connection type. To video, set the monitor aside press continue. view the video, press the blue arrow on and proceed to Step 3: "Attach the image that says "Patch".
  • Page 7: Step 3: Attach The Sensor To The Patch

    STEP 3: Attach the Sensor to the Patch gobio.com/patients 2. Place patch on a flat hard 3. Locate the sensor in your kit. 1. Open the pouch. surface. Tear open one of the pouches and remove the patch. Video tutorials available at www.gobio.com/patients. For assistance, please call Customer Service at 1-866-426-4401.
  • Page 8 Attach the Sensor to the Patch gobio.com/patients 5. While standing, place the 6. Rotate patch 180 degrees. 4. Place sensor in the patch. palm of your hand on top of the Flashing green lights will sensor and apply pressure to appear if connected properly snap the sensor into the patch.
  • Page 9 Attach the Sensor to the Patch gobio.com/patients 8. Inspect all four sides of the 7. With the patch rotated, again sensor for gaps. The sensor is place the palm of your hand attached correctly if there are on top of the sensor and apply no visible gaps.
  • Page 10 Attach Sensor to the Patch gobio.com/patients 11. Apply pressure to any gaps 12. Ensure that sensor is sealed to seal the gap. and there are no gaps. It is very important that all gaps are closed or damage to the sensor could occur.
  • Page 11: Step 4: Pair The Sensor And The Monitor

    STEP 4: Pair the Sensor and Monitor gobio.com/patients • Pick up the patch so it is near the monitor. The sensor and monitor should automatically link to each other via Bluetooth. • You will need to review a series of questions before monitoring can begin.
  • Page 12: Step 5: Patient Consent

    • Consent to the Terms and • The "Data Terms" screen • The "Processing" screen • The "Confirm Identity" Conditions of the Service allows BioTel Heart to will appear while your screen will ask you to Agreement, located on collect your ECG data for...
  • Page 13: Step 6: Placement And Skin Preparation

    STEP 6: Placement and Skin Preparation gobio.com/patients It is important to properly prepare your skin before you apply the patch to your body. RIGHT LEFT • Determine the area of • Wash / Shave • Clean Skin If hair is on your Clean the area your chest to prepare by chest, shave the area...
  • Page 14 Placement and Skin Preparation gobio.com/patients • Dry Skin • Abrade Skin Dry skin thoroughly using a towel. Remove the Prep Scrub Pad from your MCOT Skin Prep Pack. Scrub the cleaned area with firm pressure in a circular motion for one minute. This important step will improve the quality of the recording.
  • Page 15: Step 7: Apply The Patch To Your Skin

    STEP 7: Apply the Patch to Your Skin gobio.com/patients RIGHT LEFT RIGHT LEFT 1. The top of the patch should be 2. Pick up the patch with the 3. Place patch on a slight angle as three finger widths down from attached sensor, peel the clear shown in the illustration with the your collarbone.
  • Page 16 Apply the Patch to Your Skin gobio.com/patients RIGHT LEFT 4. Remove top white paper. Gently peel off the upper liner by starting with the raised tab. • After the liner is removed, press all the edges of the patch firmly and on the sensor so the patch will adhere to your skin.
  • Page 17: Step 8: Record A Baseline

    This means the baseline ECG is complete and you can go about your normal daily activities. • The BioTel Heart Monitoring Center will send a text later in the day to confirm that your monitoring service has begun. Please Note: if you press Continue prior to applying the patch to your chest, the "Activating"...
  • Page 18: Good To Know

    Record a Baseline (Manual Recording Option) gobio.com/patients Sending a baseline should occur automatically, and the data will be sent wirelessly to BioTel Heart. If you do not have cellular coverage, the baseline will store in the monitor until service is available. You may be asked to transmit a baseline recording.
  • Page 19: Record Symptoms

    Record Symptoms gobio.com/patients Recording a Symptom • The MCOT Patch will monitor your heart and send data to the Monitoring Center. However, you can record symptoms as you feel them and your recordings will appear on the reports provided to your physician.
  • Page 20 Record Symptoms gobio.com/patients • A dialog box will ask if • The "Select Symptoms" • The "Select Activity" • The "Symptom Recorded" you would like to record screen allows you to screen allows you screen confirms that a symptom. Select Yes select the symptom(s) to record your level your symptom was...
  • Page 21: Removing The Sensor From The Patch

    Removing the Sensor from the Patch gobio.com/patients Depending on the duration of your prescription, you may need to change the patch several times throughout your monitoring period. Remove the patch when the sensor battery is low and requires charging, or if the patch is loose and needs to be replaced. Start at one end and pull the patch Before removing the MCOT material away from your body to remove...
  • Page 22 Removing the Sensor from the Patch gobio.com/patients 4. Apply downward pressure on 5. Pull down on the tab. 6. Place sensor in hand as shown tab to snap open the tab. This will above. require some force.
  • Page 23 Removing the Sensor from the Patch gobio.com/patients 7. Place thumb on top of sensor. 8. Push thumb forward to dislodge 9. Discard the used patch, the sensor from the patch. It may NOT the sensor. take some force to dislodge the sensor.
  • Page 24: Replacing The Patch

    Replacing the Patch gobio.com/patients • The sensor must be fully charged before • After the sensor is charged and your skin has reattaching it to another patch. Follow the been properly cleaned, repeat the steps to instructions on page 27 to charge the sensor. attach the sensor to the patch as shown on Wait until the sensor is fully charged and page 7.
  • Page 25: Deactivation/ Return The Equipment

    Deactivation / Return the Equipment gobio.com/patients • When your monitoring service is complete, a message will appear on the monitor to return the equipment immediately. • Turn off the monitor by pressing the power button. • Remove shipping envelope from kit. •...
  • Page 26: Important Information

    Important Information gobio.com/patients • Continue to wear your MCOT Patch for the duration prescribed by your physician. • Mild itching or irritation underneath the patch area may occur, and is usually temporary. If more significant itching or irritation develops or persists, contact Customer Service at 1-866-426-4401, they may direct you to contact your physician.
  • Page 27: Wear & Care - Charging The Sensor

    Wear & Care - Charging the Sensor gobio.com/patients Charging The Sensor The sensor must be charged when the monitor alerts you Keep the sensor plugged into that the sensor battery is low. the charger until the unit is fully charged and the light •...
  • Page 28: Wear & Care - Charging The Monitor

    Wear & Care - Charging the Monitor gobio.com/patients Charging the Monitor Charge the monitor every night. It may take up to 4 hours to fully charge the monitor. • Insert the small end of the charging cable into the monitor as shown. •...
  • Page 29: Wear & Care - Showering Instructions

    While showering, it is recommended to face away from the shower head. Do not swim, or take baths while wearing the MCOT Patch. KEEP THE MONITOR AWAY FROM WATER Video tutorials available at www.gobio.com/patients. For assistance, please call Customer Service at 1-866-426-4401.
  • Page 30: Options

    Options gobio.com/patients You have the ability to change volume and vibrate settings for the monitor. You can also send a baseline ECG or check cell coverage. Please Note Vibrate mode must be on if monitor volume is turned off. 1. Tap Options 2.
  • Page 31: Troubleshooting

    Troubleshooting gobio.com/patients Sensor - Low Battery Messages There are two different messages that will display when it is time to charge the sensor. • A Battery Warning symbol indicates that the sensor battery life is low. • If you receive this warning message, follow the instructions for removing the patch and charge the sensor.
  • Page 32 Troubleshooting gobio.com/patients No Communication This warning appears when the sensor and monitor are out of range from one another. Keep the monitor within 30 feet of you. • If this message appears when the sensor and monitor are within range, make sure you are not lying on the sensor or blocking its communication to the monitor.
  • Page 33 Troubleshooting gobio.com/patients Check Sensor This warning indicates that the patch is not firmly adhered to your skin. The following are possible reasons for the alarm: • If it has been more than five days, the patch may be loose and require replacing. •...
  • Page 34: Appendix

    ST segment changes. INFANTS and SMALL CHILDREN The MCOT Patch System should not be used on infants weighing less than 10 kg (22 lbs). The system CONTRAINDICATIONS should be kept away from them due to the following potential hazards.
  • Page 35 Any patient whose life may be put at significant risk by the unavailability of a cellular data system should The MCOT Patch System Monitor is water resistant, not waterproof; do not take the Monitor into the shower. not be monitored by the MCOT Patch System.
  • Page 36: Terms And Conditions

    CardioNet, LifeWatch, and BioTel Heart are trademarks of BioTelemetry, Inc. Data Transmission TERMS AND CONDITIONS OF THE BIOTELEMETRY SERVICE AGREEMENT. Bluetooth Radio USB - USB 2.0 PLEASE READ THIS DOCUMENT CAREFULLY BEFORE ACTIVATING THE MONITOR. Monitor To activate your monitor and begin service you will be asked to accept the terms of this Agreement.
  • Page 37: Notice Of Confidentiality And Privacy Practices

    BioTel Heart service. I also authorize BioTelemetry and its subsidiaries biotelinc.com or calling the phone number provided at the end of this notice.
  • Page 38 USES AND DISCLOSURES THAT MAY BE MADE EITHER WITH YOUR AGREEMENT OR THE Restriction Requests: You have the right to request restrictions on the use and disclosure of your health OPPORTUNITY TO OBJECT information by submitting a request to us in writing using the information listed at the end of this notice. Unless you object, we may disclose to a member of your family, a relative, a close friend or any other Your request must state the specific restriction requested and to whom you want the restriction to apply.
  • Page 39 I CERTIFY THAT I UNDERSTAND AND AGREE TO THE FOREGOING TERMS AND TO THE FOLLOWING PATIENT MUST ALWAYS SEEK THE ADVICE OF PATIENT’S PHYSICIAN OR OF ANOTHER QUALIFIED STANDARD TERMS AND CONDITIONS. MEDICAL PRACTITIONER WITH ANY QUESTIONS PATIENT MAY HAVE REGARDING A SPECIFIC MEDI-CAL CONDITION OR PERCEIVED CONDITION.
  • Page 40 IMPORTANT REMINDER: This device provides a diagnostic test. It is not an emergency response service. If at any time you experience a symptom that you feel is a medical emergency, you should immediately dial 911 for medical assistance. 1000 Cedar Hollow Road, Suite 102, Malvern, PA 19355 Toll free: 1 (866) 426-4401 •...

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