Crystal RD1119 User Manual

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RD1119 RUGGED SERVER USER GUIDE
The most trusted provider for operational, deployable,
and high reliability computing applications.
ISO 9001:2008 & AS9100C:2009 Certified QMS
©2016 Crystal Group Inc. All Rights Reserved. DOC-00483 REV B

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Summary of Contents for Crystal RD1119

  • Page 1 RD1119 RUGGED SERVER USER GUIDE The most trusted provider for operational, deployable, and high reliability computing applications. ISO 9001:2008 & AS9100C:2009 Certified QMS ©2016 Crystal Group Inc. All Rights Reserved. DOC-00483 REV B...
  • Page 2 RD1119 Rugged Display RD1119 Rugged Display Hardware Guide Page of 22...
  • Page 3: Table Of Contents

    CUSTOMER SERVICE HOURS OF OPERATION ..................6 TECHNICAL SUPPORT ASSISTANCE AVAILABILITY ................6 PRODUCT INFORMATION ....................7 OVERVIEW .............................7 IDENTIFYING THE DISPLAY ......................7 SPECIFICATIONS ..........................7 INSTALLING THE PRODUCT ....................9 GROUNDING ..........................9 RACK MOUNTING PRECAUTIONS ....................9 RD1119 Rugged Display Hardware Guide Page of 22...
  • Page 4 MAINTAINING THE PRODUCT ..................15 DRIVER UPDATES .......................... 15 INPUT/OUTPUT (I/O) PORTS ......................17 TROUBLESHOOTING ...................... 18 AVAILABLE WARRANTY ....................... 19 CRYSTAL GROUP LIMITED WARRANTY ................... 19 LEGAL INFORMATION ......................20 COPYRIGHTS AND TRADEMARKS ..................21 DESTINATION CONTROL NOTICE ..................21 DISCLAIMERS ........................21 CERTIFICATIONS AND LICENSES ...................
  • Page 5: We Thank You

    RD1119 Rugged Display WE THANK YOU! From all of us at Crystal Group Inc., THANK YOU for your purchase of the RD1119 Rugged Display. Our customers are the lifeline that keeps Crystal going. That is why it is extremely important to us that our customers are 100% satisfied with their product choice.
  • Page 6: Safety

    A note indicates important information that helps make better use of the equipment. WARNING A warning indicates a potential for property damage, personal injury, or death. CAUTION Caution indicates potential damage to hardware or loss of data if instructions are not followed. RD1119 Rugged Display Hardware Guide Page of 22...
  • Page 7: Handling Precautions

    5. Always handle the memory or expansion cards by the edges. 6. Do not touch the input/output connector pins. BATTERY DISPOSAL The following applies to any battery that might be on any board installed in the RD1119 equipment: Danger of explosion if battery is incorrectly replaced.
  • Page 8: Acontact Information

    After hours messaging service is available with a less than 30-minutes response time. Within the United States: 800-378-1636 International Number: 1+319-378-1636 Email Address: support@crystalrugged.com Request a Form Under Tech Support: http://www.crystalrugged.com For Up-to-the-minute Crystal Products Information: http://www.crystalrugged.com RD1119 Rugged Display Hardware Guide Page of 22...
  • Page 9: Bproduct Information

    (see section Installing the Product for more information) or used as a stand-alone unit. The RD1119 consists of an diagonal display, sealed iKey keyboard, and a power supply. IDENTIFYING THE DISPLAY Table 1...
  • Page 10 Standard 120/240 VAC w/PFC Military Standards) For a complete list of Military Standards visit the Crystal Group website at: http://www.crystalrugged.com Commercial Standards Commercial standards are based on the National Electric Code (NFPA70- National Fire Protection Association). Please visit the following link to learn more about the National Electric Code standards: http://www.nfpa.org...
  • Page 11: Cinstalling The Product

    INSTALLING THE PRODUCT GROUNDING AC Version- to ensure a good earth ground, the RD1119 should be used with a UL listed three-conductor power cord connected to a three-conductor grounded power source. DC Version- input installations- use only approved copper connectors.
  • Page 12 RD1119 Rugged Display Using Jonathan Rails To install RD1119 with Jonathan Rails in an equipment rack, complete the following steps below and see Figure 1 on the following page. 1. Attach a bracket (see #6 in Figure 1) to the smooth side of the Jonathan rail that has four or more holes in a row (see #9 in Figure 1).
  • Page 13 LOCK MECHANISM (1 ON EACH RAIL) LOCK MECHANISM (2 ON EACH RAIL) FOUR HOLES (2 ROWS OF 2- 4 ON EACH RAIL) Extended Views Closed Views with Brackets Figure 1. Jonathan Rails RD1119 Rugged Display Hardware Guide Page of 22...
  • Page 14 RD1119 Rugged Display Using Accuride Slides To install RD1119 with Jonathan Rails in an equipment rack, complete the following steps below and see Figure 2 on the following page. 1. Attach a front mounting bracket (see #1) to the opposite side of the slide, bearing lockout (see #6) at the desired position, using the pan head 8- (The front mounting brackets are smaller in size than the rear mounting brackets).
  • Page 15 REAR MOUNTING BRACKET SCREW, PHIL PAN HEAD 8- SCREW, PHIL TRUSS HEAD 10- SCREW, PHIL TRUSS HEAD 10- SLIDE, BEARING, LOCKOUT (ACCURIDE) FRONT MOUNTING EAR REAR MOUNTING EAR Figure 2. Accuride Slides RD1119 Rugged Display Hardware Guide Page of 22...
  • Page 16: Doperating The Product

    RD1119 Rugged Display OPERATING THE PRODUCT If the RD1119 is part of a rack configuration, refer to the more information on connecting to a power source. CONNECTING TO A POWER SOURCE Please see Section C- Installing the Product on page 9 for more information.
  • Page 17: Emaintaining The Product

    RD1119 Rugged Display MAINTAINING THE PRODUCT Only qualified service personnel should attempt to open the RD1119 chassis. There are not any user serviceable parts inside. To protect the equipment from Electrostatic Damage (ESD), follow the proper precautions at all times when handling the unit and its components. Please see Electrostatic Discharge section on Page 5.
  • Page 18 RD1119 Rugged Display CHASSIS VIEWS: RD1119 Rugged Display Hardware Guide Page of 22...
  • Page 19: Input/Output (I/O) Ports

    RD1119 Rugged Display 3. USB TYPE B TO KEYBOARD 2. GROUND STUD 1. POWER INPUT 4. DVI 5. VGA Figure 4. Rear View RD1119 INPUT/OUTPUT (I/O) PORTS: Table 4 (See Figure 4 above) NUMBER FUNCTION POWER INPUT GROUND STUD USB TYPE B TO KEYBOARD...
  • Page 20: Ftroubleshooting

    6. Before calling, please have the following information available to help expedite assistance: 1. Unit serial number 2. Brief description of the problem 3. Brief explanation of the steps already taken to isolate and resolve the problem RD1119 Rugged Display Hardware Guide Page of 22...
  • Page 21: Available Warranty

    DELAY IN MANUFACTURE OR DELIVERY OF EQUIPMENT OR PRODUCT, OR FOR ANY FAILURE OF SELLER TO COMPLY WITH THIS AGREEMENT SHALL BE THE REPAIR OR REPLACEMENT OF THE PRODUCTS AS PROVIDED HEREIN. (REVISED RD1119 Rugged Display Hardware Guide Page of 22...
  • Page 22: Legal Information

    INCIDENTAL DAMAGES, INCLUDING, WITHOUT LIMITATION, LOST PROFITS OR LOSS OR DAMAGE TO DATA ARISING OUT OF THE USE OR INABILITY TO USE THIS GUIDE, EVEN IF CRYSTAL OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. The following information is for FCC compliance of Class A devices: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC rules.
  • Page 23: Copyrights And Trademarks

    This guide may contain or reference information and products protected by copyrights or patents and it does not convey any license under the patent rights of Crystal Group Inc., nor the rights of others.
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  • Page 25 RD1119 Rugged Display RD1119 Rugged Display Hardware Guide Page of 22...
  • Page 26 RD1119 Rugged Display RD1119 Rugged Display Hardware Guide Page of 22...

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