TECHNICAL SUPPORT ASSISTANCE AVAILABILITY ................... 6 B PRODUCT INFORMATION ......................7 OVERVIEW ..............................7 IDENTIFYING THE SERVER TYPE ........................ 7 SPECIFICATIONS ............................7 INSTALLING THE PRODUCT ....................11 GROUNDING ............................11 RACK MOUNTING PRECAUTIONS ......................11 RS373S17 User Guide Page of 27...
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HARD DRIVE REMOVAL AND REPLACEMENT ..................22 MEMORY REMOVAL AND REPLACEMENT ..................... 23 TROUBLESHOOTING ......................24 AVAILABLE WARRANTY ........................ 25 CRYSTAL GROUP LIMITED WARRANTY ....................25 LEGAL INFORMATION........................26 DESTINATION CONTROL NOTICE ....................27 DISCLAIMERS ..........................27 CERTIFICATIONS AND LICENSES ....................27...
RS373S17 Rugged Server WE THANK YOU! From all of us at Crystal Group Inc., THANK YOU for your purchase of the RS373S17. Our customers are the lifeline that keeps Crystal going. That is why it is extremely important to us that our customers are 100% satisfied with their product choice.
RS373S17 Rugged Server SAFETY Any service should be performed by qualified service personnel. Carefully follow all advisories and instructions in this manual to avoid causing any bodily injury or damage to the unit. This product does not contain any user serviceable parts.
5. Always handle the memory or expansion cards by the edges. 6. Do not touch the input/output connector pins. BATTERY DISPOSAL The following applies to any battery that might be on any board installed in the RS373S17 equipment: Danger of explosion if battery is incorrectly replaced.
RS373S17 Rugged Server CONTACT INFORMATION Crystal’s highly trained technical support personnel are dedicated to the service and support of Crystal’s customers. Our technical personnel are acutely aware that downtime experienced by a customer is a mission critical event. They excel at providing timely and effective responses to any technical issues encountered in the field.
RS373S17 Rugged Server PRODUCT INFORMATION OVERVIEW The Crystal RS373S17 is a 3U rugged short depth server in a 5.25” high by 17” depth chassis that can be rack mounted (see section Installing the Product for more information) or used as a stand‐alone unit.
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RS373S17 Rugged Server ® Intel CPU architecture options from Intel embedded long‐life roadmap Option 1 Nehalem‐EP or Westmere‐EP LGA 1366 Option 2 Sandy Bridge or Ivy Bridge LGA 2011 Option 3 Sandy Bridge or Ivy Bridge LGA 1155 Dual, Quad, Hexa, Octa, or Deca Core options...
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RS373S17 Rugged Server Mounting Options Option 1 (standard) Mounted on Delrin glides Option 2 Fixed mount, front and rear Option 3 Jonathan rails Power Supply Options Option 1 (standard) 600W 120/240VAC 50/6Hz w/PFC, 115VAC 400Hz Option 2 120/240VAC 1+1 w/PFC Option 3 585W 18‐36VDC...
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RS373S17 Rugged Guide Military Standards For a complete list of Military Standards visit the Crystal Group website at: http://www.crystalrugged.com Commercial Standards Commercial standards are based on the National Electric Code (NFPA70‐ National Fire Protection Association). Please visit the following link to learn more about the National Electric Code standards: http://www.nfpa.org...
RS373S17 Rugged Server INSTALLING THE PRODUCT GROUNDING AC Version‐ to ensure a good earth ground, the RS373S17 should be used with a UL listed three‐conductor power cord connected to a three‐conductor grounded power source. DC Version‐ input installations‐ use only approved copper connectors.
RS373S17 Rugged Server INSTALLING THE PRODUCT IN AN EQUIPMENT RACK Using Fixed Mounting Brackets To install RS373S17 with fixed mounting brackets in an equipment rack, complete the steps and Figure 1 below: 1. Line up eight holes on the sides of the rear mounting brackets with eight holes on the sides of the chassis and secure with 16 (eight per side) 8‐32 x 0.375”...
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RS373S17 Rugged Server Using Crystal Slides To install RS373S17 with Crystal Slides in an equipment rack, complete the following steps and Figure 2 below: 1. Loosen adjuster screws. 2. Line up the top and bottom holes on the front & rear mounting ears at the desired level of the equipment rack, and attach to the rack using four (two per side) 10‐32 x 0.50”...
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RS373S17 Rugged Server Using Jonathan Rails To install RS373S17 with Jonathan Rails in an equipment rack, complete the following steps below and see Figure 3 on the following page. 1. Attach a bracket (see #6 in Figure 3) to the smooth side of the Jonathan rail that has four or more holes in a row (see #9 in Figure 3).
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RS373S17 Rugged Server Table 4 Not all chassis support Jonathan Rails Jonathan Rails Parts List ITEM DESCRIPTION SCREW, PHIL FHD 100D 8-32 X 0.313”, SS KEPS NUT, 8-32 X 0.344” HEAD STL SCREW, PHIL TRUSS HEAD 10-32 X 0.50” SCREW, PHIL TRUSS HEAD 10-32 X 1”...
RS373S17 Rugged Server OPERATING THE PRODUCT If the RS373S17 is part of a rack configuration, refer to the rack user’s guide for more information on connecting to a power source. CONNECTING TO A POWER SOURCE Please see Section C‐ Installing the Product on page 11 for more information.
6. CHASSIS ACCESS Removing the Cover 1. Make sure the RS373S17 is powered off and the unit is disconnected from the power source. 2. Remove the screws connecting the top cover to the chassis using a Phillips screw driver.
RS373S17 Rugged Server CHASSIS VIEWS: BD/CD/DVD Figure 4. Front View RS373S17 GROUND EXPANSION POWER STUD WITH SLOT INPUT WINGNUT I/O PORT Figure 5. Rear View RS373S17 The images above may not depict the product received. RS373S17 User Guide Page of 27...
RS373S17 Rugged Server INPUT/OUTPUT (I/O) PORTS: Figure 6. INPUT/OUTPUT (I/O) PORTS: X8DTL‐3F, X9DRL‐IF, and X9SE‐V The product received will have one of the three I/O ports shown above. RS373S17 User Guide Page of 27...
RS373S17 Rugged Server EXPANSION/RISER CARD REMOVAL AND REPLACEMENT Installing a plug‐in expansion card requires an appropriate riser card. Contact a Crystal Sales Representative or Technical Support if the system does not include a riser card. Removing and Replacing the Plug‐in Expansion/Riser Card Disconnect power source to prevent injury.
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RS373S17 Rugged Server 7. Re‐attach card cage assembly to chassis with the three screws. 8. Attach appropriate connectors. 9. Replace chassis cover. Figure 7. Expansion/Riser Card Installation The image above may not depict the product received RS373S17 User Guide Page...
RS373S17 Rugged Server HARD DRIVE REMOVAL AND REPLACEMENT Removing and Replacing the Carrier/Hard Drive Assembly The procedure below may be different depending on the explicit drive contained in the product. Steps: 1. Power the system down (unless a drive controller supporting hot‐swap has been installed‐...
Contact Crystal Technical Support before performing a memory upgrade. Use only Crystal‐ approved memory for upgrades. Do not force the DIMM. Forcing the DIMM may result in equipment damage. Check the alignment and keying before installing. For population order see the motherboard manual received or contact Technical Support.
RS373S17 Rugged Server DIMM KEY RELEASE LEVER Figure 9. Installing DIMM TROUBLESHOOTING CONTACT TECHNICAL SUPPORT If any problems arise when using the product, please contact Technical Support at one of the options listed on page 6. Before calling, please have the following information available to help expedite assistance: 1.
RS373S17 Rugged Server AVAILABLE WARRANTY CRYSTAL GROUP LIMITED WARRANTY Seller warrants to the Buyer that the products manufactured by it will be free from defects in material and workmanship under normal use and service for the time period specified herein. Seller’s sole obligation under this warranty shall be the repair or replacement of any part or parts which prove to be defective under normal use and service within five (5) years from the date of delivery to the Buyer.
IN NO EVENT SHALL CRYSTAL GROUP INC., OR ITS SUPPLIERS BE LIABLE FOR ANY INDIRECT, SPECIAL, CONSEQUENTIAL, OR INCIDENTAL DAMAGES, INCLUDING, WITHOUT LIMITATION, LOST PROFITS OR LOSS OR DAMAGE TO DATA ARISING OUT OF THE USE OR INABILITY TO USE THIS MANUAL, EVEN IF CRYSTAL OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
This manual may contain or reference information and products protected by copyrights or patents and it does not convey any license under the patent rights of Crystal Group Inc., nor the rights of others.
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