RS363SF X9 User Guide Contents After selecting a hyperlink, choose ALT and to jump back to original cursor position. CONTENTS THANK YOU SAFETY ADVISORIES HANDLING PRECAUTIONS BATTERY DISPOSAL CONTACT INFORMATION CUSTOMER SERVICE TECHNICAL SUPPORT PRODUCT INFORMATION OVERVIEW IDENTIFYING THE PRODUCT TYPE...
Page 4
RS363SF X9 User Guide CHASSIS VIEWS EXPANSION CARD REMOVAL AND REPLACEMENT HARD DRIVE REMOVAL AND REPLACEMENT MEMORY REMOVAL AND REPLACEMENT TROUBLESHOOTING AVAILABLE WARRANTY CRYSTAL GROUP LIMITED WARRANTY LEGAL INFORMATION COPYRIGHTS AND TRADEMARKS DISCLAIMERS CERTIFICATIONS AND LICENSES RS363SF X9 User Guide...
From all of us at Crystal Group Inc., THANK YOU for your purchase. Our customers are the lifeline that keeps Crystal going. That is why it is extremely important to us that our customers are 100% satisfied with their product choice.
RS363SF X9 User Guide Safety Any service should be performed by qualified service personnel. Carefully follow all advisories and instructions in this guide to avoid causing any bodily injury or damage to the unit. This product does not contain any user serviceable parts.
RS363SF X9 User Guide HANDLING PRECAUTIONS This product has components that may be damaged by electrostatic discharge (ESD). Electrostatic Discharge (ESD) To protect the equipment from electrostatic discharge, observe the following precautions when handling or storing the equipment or its components: Always use a grounded wrist strap at the workstation or ground frequently by touching the metal chassis of the system before handling any components.
RS363SF X9 User Guide Contact Information Crystal’s highly trained technical support personnel are dedicated to the service and support of Crystal’s customers. Our technical personnel are acutely aware that downtime experienced by a customer is a mission critical event. They excel at providing timely and effective responses to any technical issues encountered in the field.
RS363SF X9 User Guide Product Information OVERVIEW The Crystal RS363SF is a compact three rack units (R/U) computer in a 5.25” (3U) high by 17.75” wide by 13” deep chassis that is designed for use in a 19” rack mount enclosure (see section Installing the Product for more information) or used as a stand-alone unit.
Page 10
X9DRL-iF, LGA2011 XEON, ATX, 2LAN1000, VGA, 1 PCI 3.3V, 4 PCI-E X8, 1 PCI-E X11, IPMI, IPKVM, SATARAIDX9, SATA3X2 Military Standards For a complete list of Military Standards visit the Crystal Group website at: http://www.crystalrugged.com (Locate the product under the PRODUCTS section) Commercial Standards Commercial standards are based on the National Electric Code (NFPA70- National Fire Protection Association).
RS363SF X9 User Guide Installing the Product GROUNDING AC Version- to ensure a good earth ground, the product should be used with a UL listed three-conductor power cord connected to a three-conductor grounded power source. DC Version- input installations- use only approved copper connectors.
RS363SF X9 User Guide INSTALLING THE PRODUCT IN AN EQUIPMENT RACK Using Fixed Mounting Brackets To install the product with fixed mounting brackets in an equipment rack, complete the steps and see Figure 1 below: Line up eight holes on the sides of the rear mounting brackets with eight holes on the sides of the chassis and secure with 16 (eight per side) 8-32 x 0.375”...
Page 13
RS363SF X9 User Guide Using Crystal Slides To install the product with Crystal Slides in an equipment rack, complete the following steps and see Figure 2 below: Loosen adjuster screws. Line up the top and bottom holes on the front & rear mounting ears at the desired level of the equipment rack, and attach to the rack using four (two per side) 10-32 x 0.50”...
Page 14
RS363SF X9 User Guide Using Jonathan Rails To install the product with Jonathan Rails in an equipment rack, complete the following steps below and see Figure 3 on the following page. Attach a bracket (see #6 in Figure 3) to the smooth side of the Jonathan rail that has four or more holes in a row (see #9 in Figure 3).
Page 15
RS363SF X9 User Guide Table 4. Jonathan Rails Parts List ITEM DESCRIPTION SCREW, PHIL FHD 100D 8-32 X 0.313”, SS KEPS NUT, 8-32 X 0.344” HEAD STL SCREW, PHIL TRUSS HEAD 10-32 X 0.50” SCREW, PHIL TRUSS HEAD 10-32 X 1”...
RS363SF X9 User Guide Operating the Product If the product is part of a rack configuration, refer to the rack user’s guide for more information on connecting to a power source. CONNECTING TO A POWER SOURCE Please see Installing the Product on page 9 for more information.
RS363SF X9 User Guide Maintaining the Product Only qualified service personnel should attempt to open the product chassis. There are not any user serviceable parts inside. To protect the equipment from Electrostatic Damage (ESD), follow the proper precautions at all times when handling the unit and its components. Please see Electrostatic Discharge section on Page 5.
RS363SF X9 User Guide CHASSIS VIEWS: DRIVE BAYS POWER SWITCH 2 & 3 DRIVE BAY 1 BD/CD/DVD EXPANSION SLOTS POWER I/O PORTS POWER LED INPUT Figure 4. Front View RS363SF FAN ASSEMBLY Figure 5. Rear View RS363SF The images above may not depict the product configuration received.
Page 19
RS363SF X9 User Guide Input/output (I/O) Ports: For detailed information about the X9 motherboard option included in the product received, please review the guide at the following link: X9 User Guide See chapter 2-5- Control Panel Connectors and I/O Ports, page 2-13 in document (page 37 in Adobe PDF format).
RS363SF X9 User Guide EXPANSION CARD REMOVAL AND REPLACEMENT Removing and Replacing the Plug-in Expansion Card Disconnect power source to prevent injury. Installing a plug-in expansion card requires opening the product cover, inserting the card into the motherboard, and disconnecting and reconnecting the appropriate connectors.
Page 21
RS363SF X9 User Guide RETENTION SCREW Figure 6. Expansion Card Installation The image above may not depict the product configuration received. RS363SF X9 User Guide Page of 26...
RS363SF X9 User Guide HARD DRIVE REMOVAL AND REPLACEMENT Removing and Replacing the Carrier/Hard Drive Assembly The procedure below may be different depending on the explicit drive contained in the product. Steps: Power the system down (unless a drive controller supporting hot-swap has been...
RS363SF X9 User Guide MEMORY REMOVAL AND REPLACEMENT Removing and Replacing the Memory Contact Crystal Technical Support before performing a memory upgrade. Use only Crystal- approved memory for upgrades. Disconnect power source to prevent injury. Do not force the DIMM. Forcing the DIMM may result in equipment damage. Check the alignment and keying before installing.
Page 24
RS363SF X9 User Guide DIMM KEY RELEASE LEVER Figure 8. Removing and Replacing Memory RS363SF X9 User Guide Page of 26...
RS363SF X9 User Guide Troubleshooting CONTACT TECHNICAL SUPPORT If any problems arise when using the product, please contact Technical Support one of the options listed on page 6. Before calling, please have the following information available to help expedite assistance:...
RS363SF X9 User Guide Available Warranty CRYSTAL GROUP LIMITED WARRANTY Seller warrants to the Buyer that the products manufactured by it will be free from defects in material and workmanship under normal use and service for the time period specified herein. Seller’s sole obligation under this warranty shall be the repair or replacement of any part or parts which prove to be defective under normal use and service within five (5) years from the date of delivery to the Buyer.
This guide may contain or reference information and products protected by copyrights or patents and it does not convey any license under the patent rights of Crystal Group Inc., nor the rights of others.
EACH PRODUCT MANUFACTURED WITHIN CRYSTAL GROUP INC., IS MARKED WITH THE APPROPRIATE CERTIFICATION OR LICENSE SYMBOLS THAT APPLY. IF THERE ARE ANY QUESTIONS ABOUT THE LICENSES AND/OR CERTIFICATIONS THAT CRYSTAL OBTAINS, PLEASE CONTACT A CRYSTAL REPRESENTATIVE AT ONE OF THE OPTIONS LISTED ON THE...
Need help?
Do you have a question about the RS363SF X9 and is the answer not in the manual?
Questions and answers