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How to swap boxes
Your old BT Vision box
Your aerial
1
Move from old to new
1
Leave your Hub on and connected to the internet.
Then unplug the Aerial (A) cable from your existing set-top
box, leaving the other end in your aerial wall socket.
2
Now unplug all other cables and put them and your now old
set-top box aside.
3
Take your new set-top box and plug in the Aerial (A) and
your new Ethernet (E), Power (P) and HDMI (H) cables
as shown.
Use your new cables
This helps make sure you'll be able to get all your channels.
No HDMI socket on your TV?
You need HDMI to watch in high definition (HD). If your TV
doesn't have an HDMI socket, use a SCART cable (not supplied)
to watch in standard definition instead.
A
Aerial cable
Your TV
2
Set up channels
1
Press
on the top of the box to turn it on (the box's power
light will turn blue). It'll take a moment to start up. Now start
using your new remote control.
To control your TV using your new remote, follow the steps at
bt.com/help/remote
2
When you see a welcome message on your TV, follow
its steps.
3
When you've followed the steps, press
on your new
remote. This will download your subscriptions.
Missing any channels?
Go to Settings then TV Signal and Quality then Re-tune
Channels.
Your YouView + box
H
E
HDMI cable
Ethernet cable
(supplied)
Your BT Hub
3
Set recordings
You can now reschedule your recordings so you don't miss
your favourite shows.
1
Press
to open the YouView Guide.
2
Find and select what you want to record.
3
To record just one episode, press
on your remote once.
You'll see a red dot next to the programme.
4
To record a series, press
on your remote twice.
You'll see two red dots next to the programme.
No lights on the front of
your box?
Check that the Power
switch on the back of your
YouView + box is on.
P
Power cable
(supplied)
(supplied)
4
Help us to recycle
You might have come to the end of the road with your old
set-top box from BT, but there's a bit of life left in it yet.
We'd like to recycle it. So please send it back – free. For how
to do this, take a look at the recycling note in this box. Or go
to bt.com/returns
Need some help?
Go to bt.com/help/boxswap
Or give us a call on 0800 111 4567.
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