Copying Problems - Samsung SCX-4720FN User Manual

Copying Problems

Condition
Copies are too light or too
dark.
Smears, lines, marks, or
spots appears on copies.
Copy image is skewed.
Blank copies print out.
Image rubs off the copy
easily.
Frequent copy paper jams
occur.
Toner cartridge produces
fewer copies than expected
before running out of toner.
9.24 T
ROUBLESHOOTING
Suggested solutions
Use the Darkness button to darken or lighten the
background of the copies.
• If defects are on the original, press the Darkness
button to lighten the background of your copies.
• If no defects are on the original, clean the scan unit.
See page 8.5.
• Ensure that the original is face down on the
document glass or face up in the ADF (Automatic
Document Feeder).
• Check that the copy paper is loaded correctly.
Ensure that the original is face down on the document
glass or face up in the ADF.
• Replace the paper in the paper tray with paper from
a new package.
• In high humidity areas, do not leave paper in the
machine for extended periods of time.
• Fan the stack of paper, then turn it over in the paper
tray. Replace the paper in the tray with a fresh
supply. Check/adjust the paper guides, if necessary.
• Ensure that the paper is the proper paper weight.
75 g/m (20 lb) bond paper is recommended.
2
• Check for copy paper or pieces of copy paper
remaining in the machine after a paper jam has
been cleared.
• Your originals may contain pictures, solids, or heavy
lines. For example, your originals may be forms,
newsletters, books, or other documents that use
more toner.
• The machine may be turned on and off frequently.
• The document cover may be left open while copies
are being made.