Edgewater Networks EdgeMarc 2900e Hardware Installation Manual

Edgewater Networks EdgeMarc 2900e Hardware Installation Manual

Edgemarc 2900 series
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EdgeMarc 2900 Series
Hardware Installation Guide
U.S. Headquarters:
Edgewater Networks, Inc.
5225 Hellyer Ave., Suite 100
San Jose, California 95138
Phone: 408.351.7200
Fax: 408.727.6430
edgewaternetworks.com

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Summary of Contents for Edgewater Networks EdgeMarc 2900e

  • Page 1 EdgeMarc 2900 Series Hardware Installation Guide U.S. Headquarters: Edgewater Networks, Inc. 5225 Hellyer Ave., Suite 100 San Jose, California 95138 Phone: 408.351.7200 Fax: 408.727.6430 edgewaternetworks.com...
  • Page 2 No part of this document may be reproduced in any form by any means without prior written authorization of Edgewater Networks, Inc. Documentation is provided “as is” without warranty of any kind, either express or implied, including any kind of implied or express warranty of non-infringement of the implied warranties of merchantability or fitness for a particular purpose.
  • Page 3: Table Of Contents

    EdgeMarc 2900e Front Panel ............. 6 EdgeMarc 2900e Back Panel ............. 8 Ethernet Port LEDs ..............10 EdgeMarc 2900e SD Card Specifications ........10 Product Overview - 2900a EdgeMarc 2900a Front Panel ........... 13 EdgeMarc 2900a Back Panel ........... 15 Ethernet Port LEDs ..............
  • Page 4 EdgeMarc Limited Hardware Warranty ........39 EdgeMarc Standard Limited Software Warranty ......40 Exclusions................. 40 Disclaimer ................ 40 Limitation of Liability ............40 Support and Services Agreements ........41 Appendix A Console Cable Pinout Table ............. 42 © 2017 Edgewater Networks. All Rights Reserved.
  • Page 5: About This Guide

    For instructions on using the EdgeMarc VoIP Operation System (VOS) web- based GUI to configure, deploy, and manage the EdgeMarc, refer to the EdgeMarc VOS User Guide in the Edgewater Networks Knowledgebase: http://edgewaternetworks.force.com/kb/ Typographic Conventions...
  • Page 6: Document Organization

    Contact and Support Information Headquarters 5225 Hellyer Ave., Suite 100 San Jose, CA 95138 (408) 351-7200 Fax: 408.727.6430 General: info@edgewaternetworks.com Sales: sales@edgewaternetworks.com Edgewater Networks, Inc. - Technical Assistance Center Phone - 408.351.7200 ext. 2 support@edgewaternetworks.com © 2017 Edgewater Networks. All Rights Reserved.
  • Page 7: Edgemarc 2900 Series

    WAN connections up to 1 Gbps and 300 concurrent calls. The EdgeMarc 2900a adds both outbound and inbound analog line (FXO/FXS) support for applications such as PSTN fail-over, fax, and overhead paging. © 2017 Edgewater Networks. All Rights Reserved.
  • Page 8: Product Overview - 2900E

    Status Power is not supplied to the device, or the bootloader failed to load. Solid The device is running a self-test and is initializing. Amber Flashing The device is upgrading its software. Amber © 2017 Edgewater Networks. All Rights Reserved.
  • Page 9 The device is loading the EdgeMarc VoIP Operation System Green (VOS). Solid VOS is ready. Green The device is in the bootloader. The kernel will change the LED to solid amber once the kernel starts loading. © 2017 Edgewater Networks. All Rights Reserved.
  • Page 10: Edgemarc 2900E Back Panel

    Product Overview - 2900e EdgeMarc 2900e Back Panel Figure 2-2 EdgeMarc 2900e Back Panel Table 2-2 EdgeMarc 2900e Back Panel Components Physical Label/Type Function Description 12 vDC Power External 12 VDC, 1.66A MAX. power adapter Power/Status System power Refer to Table 2-1 for system and power status details.
  • Page 11 EdgeMarc 2900 Hardware Installation Guide Table 2-2 EdgeMarc 2900e Back Panel Components (continued) Erase Erase button Press the Erase button in quick succession to control the following: One click—No action.  Two clicks—Resets the CLI and GUI password with no ...
  • Page 12: Ethernet Port Leds

    10 Mbps. EdgeMarc 2900e micro SD Card Specifications Table 2-4 describes supported EdgeMarc 2900e micro SD card features. For information about configuring micro SD card settings, see the EdgeMarc VOS User Guide in the Edgewater Networks Knowledgebase: www.edgewaternetworks.com/kb...
  • Page 13 Remote access SSH into the EdgeMarc 2900e via SCP for remote access to the SD card and files within the SD card. System alerts for A system alert is issued when an SD card is inserted SD card or removed.
  • Page 14: Product Overview - 2900A

    Status Power is not supplied to the device, or the bootloader failed to load. Solid The device is running a self-test and is initializing. Amber Flashing The device is upgrading its software. Amber © 2017 Edgewater Networks. All Rights Reserved.
  • Page 15 LED to solid amber once the kernel starts loading. Line Solid PSTN line is in use. green PSTN line is not in use. Phone Solid Phone is in the off-hook state. green Phone is in the on-hook state. © 2017 Edgewater Networks. All Rights Reserved.
  • Page 16: Edgemarc 2900A Back Panel

    4 x 10/100/1000 Mbps RJ-45 Ethernet ports for LAN network connectivity (copper). Default IP: 192.168.1.1 Line Ports 1-2 2 x RJ-11 ports for 2 FXO channels Phone Ports 1-6 FXS 6 x RJ-11 ports for 6 FXS channels © 2017 Edgewater Networks. All Rights Reserved.
  • Page 17 2.0. Maximum storage capacity is 32 GB per microSD card, 4 GB per file. The microSD card capabilities are configured with the web-based configuration menu and with command-line interface (CLI). Refer to “EdgeMarc 2900a MicroSD Card Specifications”. © 2017 Edgewater Networks. All Rights Reserved.
  • Page 18: Ethernet Port Leds

    On—Solid A powered device is connected and the port speed is set to Green 100 Mbps. The device is not powered, no cable connected, or the port speed is set to 10 Mbps. © 2017 Edgewater Networks. All Rights Reserved.
  • Page 19: Edgemarc 2900A Microsd Card Specifications

    Table 3-4 describes supported EdgeMarc 2900a microSD card features. For information about configuring microSD card settings, see the EdgeMarc VOS User Guide in the Edgewater Networks Knowledgebase: www.edgewaternetworks.com/kb Disclaimer Some older and slower speed SD cards do not support the entire MMC specification.
  • Page 20 System alerts for A system alert is issued when a microSD card is microSD card inserted removed. alert contains the insert/removal timestamp of the event. © 2017 Edgewater Networks. All Rights Reserved.
  • Page 21 EdgeMarc 2900 Series Hardware Installation Guide © 2017 Edgewater Networks. All Rights Reserved.
  • Page 22: Physical Installation

    Do not stack multiple units on top of each other as this can cause  overheating. Ensure that the installation site has adequate air circulation and meets the  minimum operating conditions for the system as specified in Safety, Compliance, and Certifications. © 2017 Edgewater Networks. All Rights Reserved.
  • Page 23 Table 4-1 describes the EdgeMarc 2900 series Shipping Box Contents. Table 4-1 EdgeMarc 2900 series Shipping Box Contents Description EdgeMarc 2900 series appliance (Figure 3-1) DC-12V 3A, Wall Mount Power Adapter, 36W Safety Instructions © 2017 Edgewater Networks. All Rights Reserved.
  • Page 24: Required Tools And Materials

    Install two screws 5.9063” (150 mm) horizontally apart on a wall or other vertical surface. The screws should protrude from the wall so that you can fit the appliance between the head of the screw and the wall, as shown below. © 2017 Edgewater Networks. All Rights Reserved.
  • Page 25: Installing The Edgemarc 2900 Series In A Rack

    The EdgeMarc 2900 series comes with an AC power adapter for connecting to an AC outlet. Warning Warning Always connect the AC power cord to an AC outlet suitable for the power supply that came with the unit to reduce the risk of damage. © 2017 Edgewater Networks. All Rights Reserved.
  • Page 26: Powering On The Edgemarc 2900 Series

    Turn on the EdgeMarc power switch. Make sure that the power and status LEDs on the front panel are solid green after the EdgeMarc powers on. Proceed to Chapter 5, Configuring Basic Network Settings. © 2017 Edgewater Networks. All Rights Reserved.
  • Page 27: Configuring Basic Network Settings

    Launch a web browser on your computer and enter the following URL: http://192.168.1.1. Press Return. The EdgeMarc login screen is displayed. Figure 5-1 EdgeMarc login screen Enter your initial username in the field provided: root Enter your initial password in the field provided: default © 2017 Edgewater Networks. All Rights Reserved.
  • Page 28 You will be navigated again to the EdgeMarc login screen (Figure 5-4). Log in to the EdgeMarc Admin landing page (Figure 5-5) with your User Name and New Password from the EdgeMarc login screen. © 2017 Edgewater Networks. All Rights Reserved.
  • Page 29 Configuring Basic Network Settings Figure 5-4 EdgeMarc login screen Figure 5-5 EdgeMarc Admin Landing Page © 2017 Edgewater Networks. All Rights Reserved.
  • Page 30: Deploying The Edgemarc 2900 Series Session Border Controller

    The EdgeMarc is deployed as a Session Border Controller on the network. For details about how to configure and deploy the EdgeMarc device in your network, refer to the EdgeMarc online help and the EdgeMarc VOS User Guide available Edgewater Networks Knowledgebase www.edgewaternetworks.com/kb. © 2017 Edgewater Networks. All Rights Reserved.
  • Page 31: Specifications And Certifications

    CB, FCC part 15, FCC part 68, IC, CE, RCM, VCCI 68, IC, CE, RCM, VCCI Max bandwidth (approx.) 1Gbps 1Gbps 2x GbE dual media (RJ45+ 2x GbE dual media (RJ45+ SPF) SPF) Optical WAN (SFP) ports © 2017 Edgewater Networks. All Rights Reserved.
  • Page 32: Fcc Notice

    In accordance with Part 15 of the FCC rules, the user is cautioned that any changes or modifications not expressly approved by Edgewater Networks, Inc. could void the user's authority to operate this equipment. The socket outlet to which this apparatus is connected must be installed near the equipment and must always be readily accessible.
  • Page 33: Industry Canada (Ic)

    10, REN of 0.3 will be shown as 03). In the case of a Z ringer, ZZ shall appear. In the case of approved equipment without a network interface © 2017 Edgewater Networks. All Rights Reserved.
  • Page 34: Canadian Certification Requirements For Bilingual Safety, Warning And Caution Markings

    This document applies to all customers of ULs product certification services for the Canadian markets, for example, UL/C-UL/ULC Mark certifications. View the Canadian Certification Requirements for Bilingual Safety, Warning and Caution Markings document. © 2017 Edgewater Networks. All Rights Reserved.
  • Page 35: Class A Statements

    EEC Directives 89/336/EEC, 73/23/EEC 1999/5/EC. Declaration of Conformity English: Hereby, Edgewater Networks, declares that this EdgeMarc 2900 series is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. Česky Edgewater Networks tímto prohlašuje, že tento EdgeMarc 2900 series je ve [Czech]: shodě...
  • Page 36 1999/5/EÜ põhinõuetele ja nimetatud direktiivist tulenevatele teistele asjakohastele sätetele. Español Por medio de la presente Edgewater Networks declara que el EdgeMarc 2900 series cumple con los requisitos esenciales y cualesquiera otras [Spanish]: disposiciones aplicables o exigibles de la Directiva 1999/5/CE.
  • Page 37: Restriction Of Hazardous Substances Directive (Rohs)

    överensstämmelse med de väsentliga egenskapskrav och övriga relevanta [Swedish]: bestämmelser som framgår av direktiv 1999/5/EG. Íslenska Hér með lýsir Edgewater Networks yfir því að EdgeMarc 2900 series er í samræmi við grunnkröfur og aðrar kröfur, sem gerðar eru í tilskipun (Icelandic): 1999/5/EC Norsk Edgewater Networks erklærer herved at utstyret EdgeMarc 2900 series er i...
  • Page 38: Important Safety Instructions

    Evitez d’utiliser un téléphone (autre qu’un sans fil) durant un orage. Il y a  un risque de choc électrique à distance depuis un éclair. N’utilisez pas votre téléphone pour appeler en cas de fuite de gaz près de la  source de la fuite. © 2017 Edgewater Networks. All Rights Reserved.
  • Page 39 électrique pour les télécommunications certifié UL ou CSA No. 26 AWG ou plus grand (par exemple, 24 AWG). Déconnectez tous les cordons électriques avant d’effectuer une réparation. Déconnectez le connecteur de circuit TNV avant d’enlever le couvercle. © 2017 Edgewater Networks. All Rights Reserved.
  • Page 40: B License And Warranty Information

    EdgeMarc hardware and software as well as the EdgeMarc hardware warranty. EdgeMarc Limited Hardware Warranty For a period of five (5) years from the date Edgewater Networks ships the Product to Purchaser (“Warranty Period”), Edgewater Networks warrants that such Hardware will be (i) free of defects in material and workmanship under normal authorized use consistent with the Hardware Installation Guide instructions and will (ii) substantially conform to Edgewater Networks’...
  • Page 41: Edgemarc Standard Limited Software Warranty

    LIMITED TO THE LIMITED WARRANTY PERIOD SET FORTH ABOVE. Limitation of Liability IN NO EVENT SHALL EDGEWATER NETWORKS OR ITS THIRD-PARTY SUPPLIERS BE LIABLE FOR ANY LOSS OF USE, LOST DATA, FAILURE OF SECURITY MECHANISMS, INTERRUPTION OF BUSINESS, OR ANY INDIRECT, SPECIAL,...
  • Page 42: Support And Services Agreements

    License and Warranty Information PURPOSE. EDGEWATER NETWORKS’ ENTIRE LIABILITY UNDER THIS AGREEMENT SHALL NOT EXCEED THE AMOUNT ACUTALLY PAID BY PURCHASER TO EDGEWATER NETWORKS. FURTHERMORE, EDGEWATER NETWORKS SHALL NOT BE LIABILE FOR PURCHASER’S OR ANY THIRD PARTY’S SOFTWARE, FIRMWARE, INFORMATION, OR MEMORY DATA CONTAINED IN OR INTEGRATED WITH ANY EDGEWATER NETWORK HARWARE PRODUCT, WHETHER UNDER WARRANTY OR NOT.
  • Page 43: Console Cable Pinout Table

    Appendix A Appendix A Console Cable Pinout Table The pinout of the Console cable RJ45-to-DB9 is given below. The Console cable is not included with the device. © 2017 Edgewater Networks. All Rights Reserved.

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Edgemarc 2900a

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