Faqs - EchoStar HDT-610R User Manual

Ultra slim box
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FAQs

If you can't find a solution to a problem here, please visit:
www.myechostar.com/support
No lights on HDT-610R; it doesn't switch on
Check that the mains power adaptor is plugged in and the power socket is switched
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ON.
Try a different power socket.
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Check the fuse.
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No TV picture
Check that the HDT-610R is plugged in, switched on and has had sufficient time to
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boot up.
Make sure the HDT-610R is not in Standby (you can bring the unit out of standby by
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pressing the button on the front of the unit).
Ensure the HDMI cable is firmly connected to the unit and to the TV.
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Ensure that the aerial cable is firmly connected to the unit and is in good condition.
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Ensure that the TV is set up with the HDT-610R and is not configured to receive
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input from an external device such as a DVD Player.
Check that the TV is switched on and that the brightness level is set correctly.
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Try changing channel: the selected channel may be off air.
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No sound
Ensure the AV cable (either HDMI or Digital Audio plus adaptor) is firmly connected
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to the unit and to the TV.
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Check the volume level of your TV or Audio/Theatre System (if connected).
Check that the HDT-610R, TV or Audio/Theatre System are not set to MUTE.
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Poor picture or sound quality
Ensure that the aerial is of the correct type for digital terrestrial receptions and is
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installed correctly.
Picture quality may be affected by damage to the cable from the aerial.
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Check that the aerial input cable is connected properly.
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Try another channel; the problem may be due to a transmission fault.
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The remote control doesn't work
Ensure that you are holding the remote control correctly with the lens at the top of
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