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Summary of Contents for Pakedge Device & Software C36
- Page 1 PAKEDGEDEVICE&SOFTWARE INC. ENTERPRISE-CLASS, FULLY MANAGED, WIRELESS ACCESS POINT CONTROLLER USER MANUAL VERSION 1.1...
- Page 2 FCC Certifications This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications.
- Page 3 Safety Precautions: To reduce the risk of fire, electric shock, and injury to persons, always follow basic safety precautions when using this device: Read all of the instructions (listed here and/or in the user manual) before you operate this equipment.
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Page 4: Table Of Contents
CONTENTS Quick Controller Overview ........................4 Preparing to Install the Controller ......................5 Installation ............................5 Configuring the Controller ........................5 Changing the IP Address of the Controller....................6 The Wizard ..............................8 Step 1: Firmware ........................... 8 Step 2: Discover and Manage AP(s) ...................... 9 Step 3: Global Configuration ....................... -
Page 5: Quick Controller Overview
QUICK CONTROLLER OVERVIEW The front panel of the C36 has a pair of blue LEDs. See the below table for more information. Label Function Description Hard Drive Activity When lit, the hard drive is in use Power indicator light When lit, indicates that unit has power The rear panel is where the physical cabling (power, ethernet, console) is located. -
Page 6: Preparing To Install The Controller
PREPARING TO INSTALL THE CONTROLLER Installing the C36 is similar to installing a network switch. If you have installed a managed switch before, the process will be very similar. Tools required: o Philips Screwdriver (if using rack-mount brackets). o PC or Laptop with ehternet interface and a web browser (an integrated DB-9 port or USB-To-Serial adapter may be necessary if you would like to use the console interface). -
Page 7: Changing The Ip Address Of The Controller
6. Once you have logged into the controller, you will see the Dashboard. CHANGING THE IP ADDR ESS OF THE CONTROLLE R 1. From the menu on the left, under Settings, select Macrocell Controller. You will have to hover your mouse over the “Macrocell controller” title towards the upper left. Page | 6... - Page 8 Click on save once you have entered the information. Now that your C36 has the correct IP information and matches your network’s scheme, you are ready to connect it to either a switch or directly to the router and setup the wireless system.
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Page 9: The Wizard
STEP 1: FIRMWARE 1. Login to the C36 and navigate to the side bar by hovering your mouse over the top left where it says “Macrocell Controller” and then click on Wizard. 2. Click on start to begin the wizard setup... -
Page 10: Step 2: Discover And Manage Ap(S)
2. The C36 will scan your network and discover any compatible access points. Click on next to continue. 3. The C36 will detect the DHCP server on the network which is usually a router. Click on next to continue. Page | 9... -
Page 11: Step 3: Global Configuration
STEP 3: GLOBAL CONFIGURATION 1. In this step you will configure the up to 4 SSIDs as well as an optional guest network. Enable: Allows you to Enable/Disable an SSID SSID: Enter the SSID name Suppressed SSID: When this is set to “On”, the SSID will be active but you will not see it broadcasting and will need to manually enter the SSID name to join it ... - Page 12 3. Once you have selected the number of SSID’s you wish to use you will be able to configure the SSID. The SSID options are very similar to the options available if you are configuring the 4. For the W7 access points you will have two options at the top that say “Band Steering” and “Clone to 5 GHz”.
- Page 13 5. The Clone to 5 GHz option will allow you to copy the 2.4 GHz SSIDs to the 5 GHz SSID’s. This way they will both have identical settings. If you do not wish to have the same SSID’s for both the 2.4 GHz and the 5 GHz SSID’s you can leave this option disabled and then click on the 5 Ghz option towards the upper right hand side.
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Page 14: Guest Network (Optional)
GUEST NETWORK (OPTIONAL) The Guest Network is designed for routers that do NOT support VLANs. The Guest Network acts as its own network with no communication with the other SSIDs. 1. To enable and set the security settings on the guest SSID click on the guest network option towards the upper right hand side. -
Page 15: Access Point Overview
3. When the controller is applying the changes to the access points you will see a screen similar to the following: 4. Once the C36 is done applying the configuration to the access points you will get the following message. The wizard setup is now complete. -
Page 16: Monitor Section
MONITOR SECTION DASHBOARD The dashboard will list the access points that are managed at the top. You can click on the widgets button towards the upper right hand side to display all of the widgets on the C36. Page | 15... - Page 17 The widgets will display important information about the controller. CPU Consumption: Measures how much of the C36’s CPU is being used. For best performance, keep it below 65-70%. Memory Consumption: Measures the C36 memory usage. For best performance keep it below 60%.
- Page 18 Clients per AP: This widget will show you all the clients connected to your APs. You will see a bar graph that lists the number of devices per AP. You can click on this bar to get more information about the connected device, its MAC address and the signal strength.
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Page 19: Reports
REPORTS The Reports section gives you summarized and detailed information about your access points and the connected clients. In addition, this section provides logs, when APs go offline/online and whenever the global configuration is updated. The Reports has 4 sections: ... - Page 20 Custom: Allows you to create your own reports with the information in the order you prefer to view it. To do so, click “Create”. 1. Select the APs you want to monitor from the “Available AP” section. The order from top to bottom the AP(s) are displayed in the “Monitored AP”...
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Page 21: Settings Section
Maintenance: o Backup Configuration: The C36 allows you to save all the changes you made to the controller in case there is any issue and you need to factory default the C36. These changes include the Global Configurations, IP Address and host name. - Page 22 o Reboot Controller: If needed, you can reboot the controller. Controller Firmware: If you have a new firmware, you can upload the file and then apply it manually to your controller. Access Point Firmware: This section checks your AP(s) for their firmware version and allows you to update to the latest available firmware version.
- Page 23 12 or 24 hour format. LAN Settings: Change the IP address, subnet mask and Gateway of the C36. SNMP: Enable/Disable SNMP. By enabling this option, you can use SNMP monitoring tools to report if the C36 is online/offline and send you notifications if the device goes offline.
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Page 24: Global Configuration
AP and they are being managed by the C36. GLOBAL CONFIGURATION The settings for the Global Configuration section have already been discussed earlier in this manual, in the section, The Wizard Step 3: Global Configuration. -
Page 25: Manual
Manage/Unmanage: This option allows you to toggle an AP to/from being managed. If you want to make an AP a stand-alone device again that is no longer managed by the C36, this is the option to do so. Re-Scan: Scans for AP changes. For example, new added APs and new Status changes. -
Page 26: Led Controls
LED CONTROLS The LED control section will allow you to turn on/off LEDs on any of the access points.This can be beneficial in trying to locate a particular access point. To turn off an LED on and access point simply click on the blue square next to the LED you wish to disable on the access point you want to do it on. -
Page 27: Adding An Additional Access Point
2. After setting a static IP or letting the access point obtain one from the DHCP (recommended), the C36 will check new AP’s firmware to see if it matches the firmware of the existing units. If the firmware is out of date, you will need to go back to the “Access Point Firmware”... -
Page 28: Advanced
ADVANCED The advanced section will allow you to setup mac filtering, wifi schedules, client limit, and run a site survey. MAC FILTERING Mac filtering will allow you to allow/deny wireless clients from connecting according to their mac addresses. By default mac filtering will be disabled. If you wish to enable mac filtering please take the following steps. - Page 29 3. Find the mac address of the wireless client you wish to block from the wireless network. You will need to change the name of the device. By default it will simply display the mac address for the name. Once you have filled in a name for the wireless device click on block device. 4.
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Page 30: Client Limit
6. You will then be redirected to the global configuration page. Click on apply now. 7. The controller will apply the mac filtering to the access points. The setup is now complete. CLIENT LIMIT The Client limit option will prevent any W7 access points from becoming overburdened with too many wireless clients. -
Page 31: Scheduling
SCHEDULING The scheduling feature will allow you to setup a wifi schedule so that the wireless to only be active during the times you want. By default the scheduling is disabled. To configure a schedule please take the following steps. 1. - Page 32 5. Here you will be able to define the parameters of the schedule. Each of these options is described next. Schedule Name: This is the name of the schedule. Schedule Options: You will be able to set the access points to either reboot, have both the 2.4 GHz and 5 GHz bands active or only have a particular band active.
- Page 33 6. Once you have finished entering the information for the schedule click on save. The schedule will now be listed. 7. Click on apply and then click on save and apply. 8. The controller will then ask if you want to apply the changes to the global configuration. Click on apply changes.
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Page 34: Site Survey
SITE SURVEY The site survey will allow you to do a channel scan from any of the access points that the C36 has managed. Please take the following steps to perform a channel scan on an access point. 1. Hover your mouse over the “macrocell controller” at the upper left and navigate to the advanced menu under the settings section and then click on site survey. -
Page 35: Ap Deployment
AP DEPLOYMENT The AP Deployment page lets you upload floor plans onto the C36 and create a heat map for your site to assist with the placement of access points. This will help optimize wireless coverage throughout the property. To configure AP deployment, please follow these steps: 1. - Page 36 4. You will then be presented with the following page. Here you will be able to upload a floor plan onto the C36 and create the heat map. 5. Click on Upload Floor Plan. 6. Upload your floor plan. Please note that you can only upload .jpeg or .png file types.
- Page 37 8. You will now see your floor plan on the C36. 9. Before you can add access points to the heat map, you will need to set a scale for the C36. This will tell the C36 how large the site is and display the proper coverage of an access point. To set the scale, double-click the floor plan.
- Page 38 11. Drag the End pin to an area on the floor plan. 12. After you set the end pin, the C36 will ask you to set the distance between the two pins. This will set a scale for the C36 so that it can adjust the access point coverage accordingly. You can use feet or meters for the distance.
- Page 39 14. Now that the scale is set, we can begin adding access points. Click on the X at the upper right- hand side. 15. You will see your access points listed on the right-hand side. 16. You can drag and drop access points from the right-hand side onto the floor plans to see the coverage that you can expect.
- Page 40 17. To remove an access point, double-click it and then click Remove AP. 18. When placing a W7 access point on a floor plan, you will see two circles. The smaller circle represents the 5 GHz range and the wider circle represents the 2.4 GHz range. You can hide either band from the heat map by clicking hide on the band you wish to remove.
- Page 41 21. To change the Name/Location, click on edit. 22. The name of an access point is its MAC address by default. To enter a new name, simply click in the text box and begin typing. Click Save once finished. 23. To change the channel of the WAP, click edit. 24.
- Page 42 27. Select the power output you would like to use for the access point. It is set at its maximum output by default. 28. Once you are done with your heat map, click on Save AP Deployment. This will save the heat map on the C36. Page | 41...
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Page 43: Contact Us
CONTACT US This section includes our technical support phone number and email address. You can also fill out the support form and our technical support department will receive and respond to you ASAP. Page | 42... -
Page 44: Limited Warranty
LIMITED WARRANTY Model C36 Congratulations on your purchase of a Pakedge Device & Software product! Pakedge designs and manufactures the finest home networking products. With proper installation, setup, and care, you should enjoy many years of unparalleled performance. Please read this consumer protection plan carefully and retain it with your other important documents. - Page 45 INSTALLTION AND SETUP WORK BE PERFORMED ONLY BY AN AUTHORIZED PAKEDGE DEALER TO PROTECT YOUR RIGHTS UNDER THIS WARRANTY. THIS WILL ALSO ENSURE THAT YOU ENJOY THE FINE PERFORMANCE YOUR PAKEDGE PRODUCT IS CAPABLE OF PROVIDING. Rights, Limits, and Exclusions Pakedge limits its obligation under any implied warranties under state laws to a period not to exceed the warranty period.
- Page 46 For additional information about this warranty, visit our website: Pakedge Device & Software Inc. 3847 Breakwater Avenue Hayward, CA 94545-3606 U.S.A. 877-274-6100 Email: support@pakedge.com www.pakedge.com pakedgedevice&software inc. 3847 Breakwater Avenue Hayward, CA 94545 Visit us at: www.pakedge.com © Pakedge Device & Software Inc. 2014 – All Rights Reserved Page | 45...
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