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251433924_myC-3b_lu_en.book Page 82 Jeudi, 22. janvier 2004 4:32 16
Troubleshooting
P
- S
ROBLEM
ITUATION
Quality reception when calling
Impossible to send message
No answer phonebox
If answer phone icon flashing
Wrong ring tone is played on call
reception
Backlight does not work
In WAP context:
SERVER NOT ANSWERING
message
Logon to home page impossible In the WAP menu, Clear the cache.
Operator name does not appear
on screen
How do I (un)lock the keypad?
How do I switch to silent mode? Hold the
How do I activate zoom?
82
A
CTIONS
Avoid placing your fingers on the top of the phone, where the aerial is
integrated: the phone will have to use full strength to establish a quality
transmission.
Check that the message centre number is correctly entered.
To do so, please select the menu Messages, select Options, select
Msg centre n° and check the number entered. Please contact your
network provider to get this number.
Check that the SIM card does offer this service.
Program the call to be forwarded to answer phoneusing the information
provided by the operator.
Check that the SIM card used offers this service. Try to make a call to
check that phone and network are operational.
Check if the answer phone number is properly configured. To do so, go
to the Settings / Calls menu, select Voicemail and check the number.
Otherwise, enter your operator's answer phone centre number.
Call the answer phone to make it disappear.
Check the call group of the contact who has called: check the ring tone
selected for this group.
Go into the Settings / Others menu, select the Energy saving menu
and activate backlight.
Switch off and then switch phone back on.
Go into the Settings menu, select Networks, then Selection. Wait
until the operator appears, select it and validate.
Press the
key, then the
key (validate).
key down unless ring tone sounds, when a short touch is
enough.
Can be activated only in SMS and WAP screens; hold down the # key.
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