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User's Guide
www.variquest.com

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Summary of Contents for Variquest Motiva 400

  • Page 1 User’s Guide www.variquest.com...
  • Page 2: Copyright

    Standard Warranty Varitronics, LLC warrants the equipment and accessories comprising the VariQuest® Motiva™ 400 will be free from defects in material and workmanship for one (1) year from the date of customer purchase. Original serial number must appear on product. Removal...
  • Page 3 LICENSE AGREEMENT Varitronics, LLC (hereafter "Varitronics") hereby grants you a non-exclusive, nontransferable license to ® use this VARIQUEST Software (hereafter “Software”) and the accompanying documentation according to the following terms: 1. LICENSE GRANT: You may 1) install the Software on all computers located at the invoiced site for this Software;...
  • Page 4 LICENSE AGREEMENT BEFORE OPENING THIS PACKAGE. IF YOU DO NOT AGREE WITH THESE TERMS AND CONDITIONS, PLEASE PROMPTLY RETURN THIS PACKAGE FOR A FULL REFUND: 7200 93rd Ave N, Suite 120, Brooklyn Park, MN 55445 USA Phone 763-536-6445 ® VariQuest Motiva™ 400 User’s Guide...
  • Page 5: Table Of Contents

    Fan-Fold Label Stock ................2-6 Installing Ink Cartridge................2-7 Aligning the Ink Cartridge................2-9 Print Functions Print Using VariQuest Design Center Software or a PC ......3-1 Troubleshooting Clearing a Label Jam................4-1 Cleaning the Printer................4-2 Cleaning the Ink Cartridge..............4-2 Printhead Maintenance ................
  • Page 6: Setting Up The Motiva™ 400 Printer

    • Allow for adequate overhead clearance for opening the top cover to allow easy access to the label stock and ink cartridge. ® VariQuest Motiva™ 400 User’s Guide...
  • Page 7: Unpacking And Inspecting The Printer

    Note: Save the carton and packing materials. They will come in handy when transporting the printer. 1: Motiva Pigment (Color) Ink Cartridge and Motiva Brushed Gold Starter Media may come packaged in a separate shipping box. ® VariQuest Motiva™ 400 User’s Guide...
  • Page 8: Identifying Printer Parts

    Load/Feed Button is pressed to load label stock or form feed the label stock through the printer. • Unload Button unloads the installed label stock by reversing it through the printer. Power LED Low Ink LED Top Cover Ink Button Load/Feed Button Unload Button ® VariQuest Motiva™ 400 User’s Guide...
  • Page 9 Identifying Printer Parts This illustration shows the input ports and power switch located on the rear panel of the printer. Fan-Fold Label Slot Power Switch Power Input Port USB Port ® VariQuest Motiva™ 400 User’s Guide...
  • Page 10: Hardware And Software Setup

    Note: If you are using fan-fold label stock or label stock other than standard square / rectangular die-cut labels, see “Adjusting Label Stock Gap Sensor Position” on page 2-3 and “Fan-Fold Label Stock” on page 2-6 for additional instructions. Stock Guide Rollers Label Stock Guide ® VariQuest Motiva™ 400 User’s Guide...
  • Page 11 To ensure the label stock is fed straight, push label stock into the printer quickly until the entire front edge is touching the feed roller. For wider stock, use both hands to maintain even forward pressure while pushing the stock into the printer. ® VariQuest Motiva™ 400 User’s Guide...
  • Page 12: Adjusting Label Stock Gap Sensor Position

    If you are using label stock other than standard square / rectangular die cut labels, such as circular die-cut labels or through-hole stock, use the following instructions to adjust the label stock TOF sensor. Gap Sensor Slide Bar ® VariQuest Motiva™ 400 User’s Guide...
  • Page 13: Circular Labels

    For this example it should be about 1 1/8 inches.) 3. Set the Sensor Bar to the measured value. Center of Hole Center of Circle Circular Labels Through-Hole Labels ® VariQuest Motiva™ 400 User’s Guide...
  • Page 14: Through Hole Labels

    Sensor Bar to position it over the identifying mark. To adjust the sensor position use a pen to move the slide bar to the correct position. ® VariQuest Motiva™ 400 User’s Guide...
  • Page 15: Fan-Fold Label Stock

    To lock the stock guide push the tab located on the bottom of the moveable stock guide to the out/locked position. Locked Unlocked Stock Guide ® VariQuest Motiva™ 400 User’s Guide...
  • Page 16: Installing Ink Cartridge

    Fan-Fold Label Stock Installing Ink Cartridge When the cartridge reaches 10% remaining, the VariQuest Design Center Software will prompt you to replace the cartridge. If quality still looks acceptable, you can choose to ignore this warning. However, you may waste labels if the cartridge runs out of ink before the next warning at 0%.
  • Page 17 4. Remove the new cartridge from its packaging. Be sure to remove the protective tape covering the copper contacts. Remove Tape 5. Replace/install the cartridge copper end first. 6. Push cartridge cover downward until it snaps in place. ® VariQuest Motiva™ 400 User’s Guide...
  • Page 18: Aligning The Ink Cartridge

    (101.6 mm x 50.8 mm) installed. If your stock does not meet this requirement you can use the sample roll that came with the printer. You may also choose to disable alignment via the settings area of the status monitor. See the VariQuest Software User’s Guide for more information.
  • Page 19 Aligning the Ink Cartridge Fan-Fold Label Stock This page is intentionally left blank. ® 2-10 VariQuest Motiva™ 400 User’s Guide...
  • Page 20: Print Functions

    Print Functions Print Using VariQuest Design Center Software or PC See the VariQuest Software User’s Guide for details about printing using the VariQuest software or printing from a PC. ® VariQuest Motiva™ 400 User’s Guide...
  • Page 21: Print Using Variquest Design Center Software Or A Pc

    Print Using VariQuest Design Center Software or PC This page is intentionally left blank. ® VariQuest Motiva™ 400 User’s Guide...
  • Page 22: Troubleshooting

    CAUTION! CAUTION! To prevent future jams, use rubbing alcohol to remove any adhesive left in the printer feed area. ® VariQuest Motiva™ 400 User’s Guide...
  • Page 23: Cleaning The Printer

    2. Moisten a lint-free cloth with water. 3. Hold the cloth against the nozzles for three seconds. This will “wick” some additional ink onto the damp cloth. 4. Wipe in one direction only. 5. Repeat the process. ® VariQuest Motiva™ 400 User’s Guide...
  • Page 24: Printhead Maintenance

    See Chapter 9, Printer Adjustments of the Design Center Software User’s Guide for details. Technical Support Contact Information For technical assistance, please contact your authorized VariQuest dealer or the VariQuest Technical Support team: • Email: techsupport@variquest.com •...
  • Page 25 Technical Support Contact Information This page is intentionally left blank. ® VariQuest Motiva™ 400 User’s Guide...
  • Page 26 © 2018 Varitronics, LLC. All Rights Reserved. R2900331 03/18...

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