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Trouble Shooting And Problem Solving
Problem
1.
Smoke puffs from furnace
2.
Inadequate heat being
delivered to your home
3.
Excess smoke or flames coming
out door when refueling
4.
Distribution blower vibrating
5.
Distribution blower continues to
run or will not run
6.
Motorized draft stays open or
will not close
7.
Odor from first fire
8.
Excessive Creosote
9.
If the fire goes out or does not
hold over night
Solution
• Check chimney draft. Check for blocked chimney or flue pipe. Use mirror to
check chimney clearance.
• Check ash pit — if it is too full, empty.
• Make sure all of chimney mortar connections are airtight.
• Check ash drawer. Make sure it's airtight.
• Check chimney for possible down-draft caused by taller surrounding trees or
objects. Correct with proper chimney vent cap.
• Check the possibility of a cold chimney forcing cool gases backward.
Remedied by properly insulating chimney with non-combustible liner — non-
combustible insulation.
• Fuel may be too green.
• Make sure no other fuel burning devices are connected to the chimney
impairing the draft.
• Check chimney draft, it should be .06 inches of water column. This service is
provided by a certified chimney sweep.
• Check home insulation — is it adequate?
• Check hook-up to furnace — is it installed correctly?
• Cool air inlet may be inadequate.
• Make sure your hot air duct (and other duct work) is airtight.
• Is air to the blower available?
• Wait 15 seconds and open door SLOWLY — then refuel.
• Check length of flue pipe to chimney.
• Make sure chimney cap is not too close to the top of the chimney.
• Check chimney draft — make sure chimney flue pipe is clean and chimney is of
adequate height.
• Make sure you're not suffocating the fire with excessive amounts of unburned
coal.
• Slide baffle should be pulled out prior to load door opening.
• Tighten blower wheel to motor shaft.
• Check for bad fan bearings.
• Check fan limit or heat sensor and cable.
• Check to see that blower is properly wired. (See Wiring and Assembly
Instructions).
• Check fuse box or power source.
• Check power supply.
• Check wiring.
• Check thermostat or thermostat wire for short.
• Make sure temperature is calling for heat.
• The odor from new steel should disappear in a few hours.
• If the odor remains, call you dealer immediately. A bad weld can cause a fume
leak.
• Make sure your unit is serviced by its own proper chimney.
• Check length of flue pipe and its connections.
• Make sure you are burning the smallest, hottest fire to adequately heat your
home.
• Also see Solutions to Problem number 1.
• Poor Draft.
• Incorrect damper settings.
• Improper firing methods if burning coal.
• More combustion air needed.
• Coal not sized to the furnace. We recommend 1" to 3" diameter pieces of coal.
• Ashes, if allowed to accumulate in the ash pit, will not allow passage of the
required air for combustion. Keep ash pit clean.
• This furnace is not to be used with an automatic stoker unless so certified.
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