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CRYSTAL GROUP INC. RS363S15FM User Manual

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RS363S15FM Rugged Server User Guide
The most trusted provider for operational, deployable, and high reliability computing
CRYSTAL GROUP INC.
ISO 9001:2008 &
AS9100C:2009 CERTIFIED QMS
©2015 BY CRYSTAL GROUP INC. ALL RIGHTS RESERVED
DOC-00301 REV E

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  • Page 1 RS363S15FM Rugged Server User Guide The most trusted provider for operational, deployable, and high reliability computing CRYSTAL GROUP INC. ISO 9001:2008 & AS9100C:2009 CERTIFIED QMS ©2015 BY CRYSTAL GROUP INC. ALL RIGHTS RESERVED DOC-00301 REV E...

  • Page 3: Table Of Contents

    RS363S15FM Rugged Server User Guide After selecting a hyperlink, choose ALT and to jump back to original cursor position. CONTENTS THANK YOU SAFETY ADVISORIES HANDLING PRECAUTIONS BATTERY DISPOSAL A. CONTACT INFORMATION CUSTOMER SERVICE TECHNICAL SUPPORT B. PRODUCT INFORMATION OVERVIEW IDENTIFYING THE SERVER TYPE SPECIFICATIONS C.
  • Page 4 RS363S15FM Rugged Server User Guide DRIVER UPDATES CHASSIS ACCESS EXPANSION/RISER CARD REMOVAL AND REPLACEMENT HARD DRIVE REMOVAL AND REPLACEMENT MEMORY REMOVAL AND REPLACEMENT F. TROUBLESHOOTING AVAILABLE WARRANTY CRYSTAL GROUP LIMITED WARRANTY LEGAL INFORMATION COPYRIGHTS AND TRADEMARKS DISCLAIMERS CERTIFICATIONS AND LICENSES...

  • Page 5: Thank You

    RS363S15FM Rugged Server User Guide We Thank You! From all of us at Crystal Group Inc., THANK YOU for your purchase of the RS363S15FM Rugged Server. Our customers are the lifeline that keeps Crystal going. That is why it is extremely important to us that our customers are 100% satisfied with their product choice.

  • Page 6: Safety

    RS363S15FM Rugged Server User Guide Safety Any service should be performed by qualified service personnel. Carefully follow all advisories and instructions in this guide to avoid causing any bodily injury or damage to the unit. This product does not contain any user serviceable parts.

  • Page 7: Handling Precautions

    RS363S15FM Rugged Server User Guide HANDLING PRECAUTIONS This product has components that may be damaged by electrostatic discharge (ESD). Electrostatic Discharge (ESD) To protect the equipment from electrostatic discharge, observe the following precautions when handling or storing the equipment or its components: 1.

  • Page 8: Contact Information

    RS363S15FM Rugged Server User Guide Contact Information support of Our technical personnel are acutely aware that downtime experienced by a customer is a mission critical event. They excel at providing timely and effective responses to any technical issues encountered in the field. Please contact us with any questions or concerns...

  • Page 9: Product Information

    (see section Installing the Product for more information). The RS363S15FM consists of an aluminum chassis/enclosure, a power supply, and an ATX form factor motherboard. IDENTIFYING THE SERVER TYPE...
  • Page 10 RS363S15FM Rugged Server User Guide Six (6) full-height, 0.75 length slot External Bays Accepts up to six (6 HDDs CD/DVD/Blu-Ray Cooling Eight (8) thermostatically controlled fans, Six (6) configuration dependent (plus two (2) power supply fans, supply dependent) Mounting Options...

  • Page 11: Installing The Product

    RS363S15FM Rugged Server User Guide Installing the Product GROUNDING AC Version- to ensure a good earth ground, the (product #) should be used with a UL listed three-conductor power cord connected to a three-conductor grounded power source. DC Version- input installations- use only approved copper connectors.

  • Page 12: Installing In An Equipment Rack

    RS363S15FM Rugged Server User Guide INSTALLING THE PRODUCT IN AN EQUIPMENT RACK Using Fixed Mounting Brackets To install RS363S15FM with fixed mounting brackets in an equipment rack, complete the steps and see Figure 1 below: 1. Line up eight holes on the sides of the rear mounting brackets with eight holes on the sides of the chassis and secure with 16 (eight per side) 8-32 x 0 (see #2 in Figure 1).
  • Page 13 RS363S15FM Rugged Server User Guide Using Crystal Slides To install RS363S15FM with Crystal Slides in an equipment rack, complete the following steps and see Figure 2 below: 1. Loosen adjuster screws. 2. Line up the top and bottom holes on the front & rear mounting ears at the desired level of the equipment rack, and attach to the rack using four (two per side) 10-32 x 0.50...
  • Page 14 RS363S15FM Rugged Server User Guide Using Jonathan Rails To install RS363S15FM with Jonathan Rails in an equipment rack, complete the following steps below and see Figure 3 on the following page. 1. Attach a bracket (see #6 in Figure 3) to the smooth side of the Jonathan rail that has four or more holes in a row (see #9 in Figure 3).
  • Page 15 RS363S15FM Rugged Server User Guide Table 4 Not all chassis support Jonathan Rails Jonathan Rails Parts List ITEM DESCRIPTION SCREW, PHIL FHD 100D 8- KEPS NUT, 8-32 X 0.344 HEAD STL SCREW, PHIL TRUSS HEAD 10- SCREW, PHIL TRUSS HEAD 10-...

  • Page 16: Operating The Product

    RS363S15FM Rugged Server User Guide Operating the Product If the RS363S15FM is part of a rack configuration, refer to the Rack guide for more information on connecting to a power source. CONNECTING TO A POWER SOURCE Please see Section C- Installing the Product on page 9 for more information.

  • Page 17: Maintaining The Product

    6. CHASSIS ACCESS Removing the Cover 1. Make sure the RS363S15FM is powered off and the unit is disconnected from the power source. 2. Remove the screws connecting the top cover to the chassis using a Phillips screw driver.
  • Page 18 RS363S15FM Rugged Server User Guide CHASSIS VIEW: Figure 4. Front Plate Connector Details RS363S15FM The images above may not depict the product received RS363S15FM User Guide Page of 32...
  • Page 19 RS363S15FM Rugged Server User Guide Table 5 - INPUT/OUTPUT (I/O) PORTS: Section Motherboard Position Description Removable Rugged Drive Carrier. Other Drive Carrier drive carrier and device options are availble for this space. BD/DVD-R Slim-line Blu-ray/DVD recorder Power Switch System Power On/Off...
  • Page 20 RS363S15FM Rugged Server User Guide Standard Mil connector I/O for 2x USB 2.0, 2x USB 2.0, VGA, VGA, Speaker, Power Indicator, and Speaker, Power Remote Power Switch. Standard I/O pin Indicator, out is listed in the appendix. This I/O Remote Power...

  • Page 21: Expansion/Riser Card Removal And Replacement

    RS363S15FM Rugged Server User Guide EXPANSION/RISER CARD REMOVAL AND REPLACEMENT Installing a plug-in expansion card requires an appropriate riser card. Contact a Crystal Sales Representative or Technical Support if the system does not include a riser card. Removing and Replacing the Plug-in Expansion/Riser Card Disconnect power source to prevent injury.
  • Page 22 RS363S15FM Rugged Server User Guide Figure 5. Expansion/Riser Card Installation The image above may not depict the product received RS363S15FM User Guide Page of 32...

  • Page 23: Hard Drive Removal And Replacement

    RS363S15FM Rugged Server User Guide HARD DRIVE REMOVAL AND REPLACEMENT Removing and Replacing the Carrier/Hard Drive Assembly The procedure below may be different depending on the explicit drive contained in the product. Steps: Power the system down (unless a drive controller supporting hot-swap has been...

  • Page 24: Memory Removal And Replacement

    RS363S15FM Rugged Server User Guide MEMORY REMOVAL AND REPLACEMENT Removing and Replacing the Memory Contact Crystal Technical Support before performing a memory upgrade. Use only Crystal- approved memory for upgrades. Do not force the DIMM. Forcing the DIMM may result in equipment damage. Check the alignment and keying before installing.
  • Page 25 RS363S15FM Rugged Server User Guide DIMM KEY RELEASE LEVER Figure 7. Installing DIMM RS363S15FM User Guide Page of 32...

  • Page 26: Troubleshooting

    RS363S15FM Rugged Server User Guide Troubleshooting CONTACT TECHNICAL SUPPORT If any problems arise when using the product, please contact Technical Support one of the options listed on page 6. Before calling, please have the following information available to help expedite assistance:...

  • Page 27: Available Warranty

    RS363S15FM Rugged Server User Guide Available Warranty CRYSTAL GROUP LIMITED WARRANTY Seller warrants to the Buyer that the products manufactured by it will be free from defects in material and workmanship under normal use and service for the time period specified he...

  • Page 28: Legal Information

    RS363S15FM Rugged Server User Guide Legal Information THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS GUIDE ARE SUBJECT TO CHANGE WITHOUT NOTICE. ALL STATEMENTS, INFORMATION, AND RECOMMENDATIONS IN THIS GUIDE ARE BELIEVED TO BE ACCURATE BUT ARE PRESENTED WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED.

  • Page 29: Copyrights And Trademarks

    RS363S15FM Rugged Server User Guide COPYRIGHTS AND TRADEMARKS THIS User GUIDE IS COPYRIGHT © 2015 BY CRYSTAL GROUP INC. ALL RIGHTS RESERVED DISCLAIMERS NOT ALL CHASSIS SUPPORT JONATHAN RAIL ATTACHMENTS. NOT ALL CHASSIS SUPPORT CRYSTAL SLIDES. ONCE CUSTOMER OPENS COVER OF CHASSIS; IF THE MEMORY SLOTS OR CARDS ARE SEALED OR HAVE ADHESIVE ON THEM, CALL TECHNICAL SUPPORT.

  • Page 30: Index Of Mil-Circular Connector

    RS363S15FM Rugged Server User Guide Appendix of Mil-Circular Connectors AC Power Supply Power Input (AC) Pin Signal Description Component Server Connector D38999/20FD5PN Ground Mating Connector D38999/26FD5SN Neutral Power Input Table 1 AC Power Supply DC Power Supply Power Input (DC)
  • Page 31 RS363S15FM Rugged Server User Guide Ethernet and IPMI 2X 1G Ethernet and IPMI Signal Description Component Server Connector TX_D1+ D38999/20FD35SN TX_D1- RX_D2+ Mating Connector BI_D3+ D38999/26FD35PN BI_D3- RX_D2- BI_D4+ BI_D4- Shield IPMI TX_D1+ TX_D1- RX_D2+ BI_D3+ BI_D3- RX_D2- BI_D4+ BI_D4-...
  • Page 32 RS363S15FM Rugged Server User Guide Serial 2X RS232 Serial Signal Description Component Server Connector D38999/20FC35SN Mating Connector D38999/26FC35PN COM 1 COM 2 All Others Table 4 Serial RS363S15FM User Guide Page of 32...
  • Page 33 RS363S15FM Rugged Server User Guide 2X USB 2.0 (X9DRL-iF Motherboard) Signal Description Component Server Connector 5VDC+ D38999/20FC35SA Data- Data+ Mating Connector Ground USB 1 D38999/26FC35PA 5VDC+ Data- Data+ Ground USB 2 Shield USB Shield All Others Table 5 USB X9 2X USB 2.0 (X10DRL-I, X10SRL-F Motherboards)

  • Page 34: Rs363S15Fm User Guide Page Of

    RS363S15FM Rugged Server User Guide USB, VGA, Speaker, Power Indicator, Switch 2x USB 2.0, VGA, Speaker, Power Indicator, Remote Power Switch Signal Description Component Server Connector 5VDC+ D38999/20FE35SN Data- Data+ Mating Connector Ground USB 1 D38999/26FE35PN 5VDC+ Data- Data+ Ground...
  • Page 35 RS363S15FM Rugged Server User Guide RS363S15FM User Guide Page of 32...

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