3PLUS HR Owner's Manual page 33

Not receiving notifications:
1. Make sure the notifications settings are turned on.
2. Your smartphone must be within Bluetooth range of
your 3Plus device.
Reset/restart your device:
1. To reset your device, go to the 3Plus device's APP
screen. Select the Settings option, then select reset. Note
that resetting your device will make the device revert
back to factory settings.
2. To restart your device, go to the 3Plus device's APP
screen. Select the Settings option, then select restart.
Note that restarting your device will still retain your
current activity data.
Battery not charging:
1. Make sure the connected power source is working.
2. Make sure the Micro-USB is firmly connected to the
charging dock.
3. Make sure the charging dock is connected in the
correct orientation with the device.
Please visit our website for FAQs or contact our customer
support if you're still having issues.
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