Problem
Gas cylinder fill level is not updated.
No Truma LevelControl is displayed in the
Truma App
If these actions do not remedy the problem, please contact Truma Service.
Cause / Remedy
Gas cylinder empty / replace gas cylinder
Truma LevelControl not configured / configure Truma LevelControl in
Truma App
Poor acoustic coupling / place Truma LevelControl elsewhere on the
cylinder base (see "Securing Truma LevelControl on a gas cylinder" on
page 4)
Gas cylinder or coupling pad dirty (e.g. rust, ice) / clean the gas cylin-
der or coupling pad (see "Cleaning" on page 9)
Coupling pad damaged or missing / contact Truma Service
Gas cylinder in poor condition or unsuitable / replace gas cylinder (see
"Important notes" on page 3)
Truma LevelControl not installed correctly on cylinder / install as per
the instructions
Button (5) not pressed after gas cylinder change / press button (5) or
reconfigure Truma LevelControl in the Truma App
No connection possible to the Truma LevelControl / reduce distance
between Truma LevelControl and Truma iNet Box or place gas cylinder
on supporting feet (see "Supporting feet" on page 7)
13
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