Troubleshooting - HP Deluxe Webcam User Manual

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Problem
The image is fuzzy
I don't want to use Magic-i 3
with my IM application
I closed Magic-i 3 during a
chat, and now my webcam
isn't connected to my IM
application
I want to turn off the autofocus
feature
(HP Premium
Autofocus Webcam only)
Magic-i 3 closes when I press
the Snapshot button
ArcSoft WebCam Companion
closes when I press the
HP Instant Chat button
Solution
Make sure that you removed the protective film from the webcam lens.
(HP Premium Autofocus Webcam only)
and use the software settings to manually adjust the focus. See
Webcam Settings
for details.
Open your IM application and use the preference settings to select a different
video device. See the documentation for your IM application for details.
Reopen Magic-i 3 by double-clicking the Magic-i 3
desktop, or select a different video device in your IM application. See your IM
documentation for details.
1
Do one of the following:
Double-click the WebCam Companion
desktop, and then click the WebCam Settings
Double-click the Magic-i 3
then click the Settings
2
Remove the check from Auto Focus check box.
3
Drag the Focus slider to manually adjust the focus.
4
Click OK or Apply.
Only one application can use your webcam at a time. If the video stream has
disappeared from your IM application, close the IM application and then press
the HP Instant Chat
IM application.
Only one application can use your webcam at a time. To reopen
ArcSoft WebCam Companion, press the Snapshot

Troubleshooting

Turn off the autofocus feature
icon on the Windows desktop, and
icon.
button again to open both Magic-i 3 and your
Adjusting
icon on your computer
icon on the Windows
icon.
button.
HP Webcam User's Guide
13

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