Comfort Sync A80DS2V Installer's Manual
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Comfort Sync A80DS2V Installer's Manual

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© 2016
ALLIED AIR ENTERPRISES
215 METROPOLITAN DR.
WEST COLUMBIA, SC 29170
indoor temperature
set temp
indoor humidity is 41%
system is cooling
Wi-Fi
9:39 am Aug 15, 2012
THIS MANUAL MUST BE LEFT WITH THE HOMEOWNER
FOR FUTURE REFERENCE
NOTICE
Read this manual before programming this thermostat.
Use this thermostat only as described in this manual.
outdoor
temperature
80
75
spring ...
program
is on
cool-to
72
fan is
AUTO
fan is
forecast
heat to
OFF
Hi 85
Lo 60
?
INSTALLER'S SYSTEM SETUP
GUIDE
Comfort Sync
Touchscreen Programmable Communicating Thermostat
CONTROLS
507175-01
enter
6/2016
away
Supersedes 3/2016
Improper installation, adjustment, alteration, service or maintenance
can cause property damage, personal injury or loss of life.
Installation and service must be performed by a licensed professional
HVAC installer (or equivalent) or service agency.
Comfort Sync™-Enabled Units
A80DS2V
A97DSMV
4SCU16LS
4SHP18LS
™ Thermostat
WARNING
A80US2V2
A96DS2V
A97USMV
BCE4M_S
4SCU18LS
4SCU20LX
4SHP20LX
A96US2V
BCS2M_S
4SHP16LS

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Summary of Contents for Comfort Sync A80DS2V

  • Page 1 Installation and service must be performed by a licensed professional HVAC installer (or equivalent) or service agency. Wi-Fi 9:39 am Aug 15, 2012 Comfort Sync™-Enabled Units A80DS2V A80US2V2 A96DS2V A96US2V THIS MANUAL MUST BE LEFT WITH THE HOMEOWNER...

  • Page 2: Table Of Contents

    ..........The Comfort Sync™ thermostat can connect to online services via the Wiring Diagrams .

  • Page 3: Installation And Setup

    (gas/electric/heat pump/air conditioner). • Dual-fuel capable (Comfort Sync™-enabled HP only) with two balance points. • Indoor air quality with time‐based notification of consumables including media filters, UVC bulbs and humidifier pads. • Humidification measurement and control.

  • Page 4: Adjusting System Settings

    The following table lists all of the installer configurable system level Adjusting System Setting parameters available from the installer setup screens. After adjusting system settings, select next to continue. SET TIME AND DATE Use the arrows to select Time and Date; touch edit to proceed to the “Set Table 1.

  • Page 5: Establishing Wi-Fi And Internet Connections

    AUTO fan is fan is AUTO Wi-Fi 9:39 am Aug 15, 2012 Touch Network Settings. Touch Wi-Fi disabled. Touch the applicable network icon for your home Wi-Fi network. Comfort Sync™ 7-Day Programmable Communicating Thermostat...

  • Page 6: Troubleshooting Wi-Fi

    NETWKD * NETWKE * NETWKF * connection. Make sure the Comfort Sync™ thermostat's Wi-Fi is enabled and connected to the home network (AP). If having difficulty connecting to the router, online research the router network model number and/or internet provider to discover and verify that the router band is set to B, G or N bands.
  • Page 7 Try all the router troubleshooting procedures and if you still can't get it to send the email, cycle the power to the thermostat. This will cause the thermostat Figure 3. Connection data Comfort Sync™ 7-Day Programmable Communicating Thermostat...

  • Page 8: Account Registration

    Thermostat Registration with Allied Server Registration request has been forwarded. Please check your email for instructions to complete registraiton. (Homeowner's router and Internet Service Provider [ISP] to the Allied If you do not receive an email, please ensure you entered your Server).

  • Page 9: Firmware Update

    OUTDOOR UNIT (AIR CONDITIONER OR HEAT PUMP) After registering through your Comfort Sync™ thermostat interface, go to To add (or remove) an outdoor unit that is not Comfort Sync™-enabled, you the homeowner's computer and locate the email sent from the server.

  • Page 10: Auxiliary Dehumidifier

    The previous screen returns, but the current value now shows your The “Add or Remove...” screen reappears with your addition shown in selection. Touch the back button. the system devices list. At this point, you may add more equipment (touch yes) or if finished, touch the next button to advance to the The “Add or Remove...”...
  • Page 11 When you touch the set-to button, the arrows appear, allowing you to if it says de-humidifier OFF, one touch will display a selection for OFF, change to the desired humidity percentage setting. MEDIUM or HIGH. Comfort Sync™ 7-Day Programmable Communicating Thermostat...

  • Page 12: Using The Tests / Diagnostics Features

    Selecting MEDIUM or HIGH will bring on the set-to button. In HIGH mode, dehumidification occurs if all BASIC conditions are true, except cooling demand may or may not be present. Also note that: When you touch the set-to button, the arrows appear, allowing you to •...
  • Page 13 The Testing Process is finished press 'tests' button to run more tests press 'EXIT' button to start normal operation 9:39 am Aug 15, 2012 cancel next Figure 10. Testing Finished Screen Comfort Sync™ 7-Day Programmable Communicating Thermostat...

  • Page 14: Alert Codes

    Critical previously installed unit. check all DEVICE connections to make sure they are Comfort Sync™­compatible. Thermostat did not find an Indoor Unit. Make sure there is an Comfort Sync™ indoor unit (Thermostat) The thermostat cannot find an Critical on the system. Check R, i+, i­ and C connections, ohm wires and cycle power. Replace Comfort Sync™­enabled indoor unit.
  • Page 15 Please program power to thermostat before programming the unit control board. Once programming is the correct capacity of the (furnace, complete, reconnect thermostat wires and reconfigure system. air­handler or outdoor unit). Comfort Sync™ 7-Day Programmable Communicating Thermostat...
  • Page 16 Critical alerts are displayed on Home (user) screen, in the Homeowner alert button, and in the Installer alert button. Minor and Moderate alerts are found only in the Installer alert Table 1. Alert Codes and Troubleshooting button. Alert Priority Alert Text Steps to clear Code Run the system in diagnostic mode and verify that it matches actual equipment operation.
  • Page 17 (furnace Critical Replace the control if the problem prevents operation and is persistent. The alarm/fault is control board, air­handler control board or cleared 300 seconds after the fault recovers. outdoor unit control board). Comfort Sync™ 7-Day Programmable Communicating Thermostat...
  • Page 18 Critical alerts are displayed on Home (user) screen, in the Homeowner alert button, and in the Installer alert button. Minor and Moderate alerts are found only in the Installer alert Table 1. Alert Codes and Troubleshooting button. Alert Priority Alert Text Steps to clear Code Configuration jumper(s) missing on control (applicable in non­communicating applications...
  • Page 19 Check for proper air flow. If limit switch is not closed within 3 minutes, the unit Moderate open. will go into 1­hour Watchguard mode. The alarm/fault will clear when a heat call ends successfully. Comfort Sync™ 7-Day Programmable Communicating Thermostat...
  • Page 20 Critical alerts are displayed on Home (user) screen, in the Homeowner alert button, and in the Installer alert button. Minor and Moderate alerts are found only in the Installer alert Table 1. Alert Codes and Troubleshooting button. Alert Priority Alert Text Steps to clear Code (Furnace) The furnace discharge air­temper­...
  • Page 21 IFC chip). Critical Alert. Cleared after reset pilot relay contacts did not close or the relay and Y1 input sensed. coil did not energize. Comfort Sync™ 7-Day Programmable Communicating Thermostat...
  • Page 22 Critical alerts are displayed on Home (user) screen, in the Homeowner alert button, and in the Installer alert button. Minor and Moderate alerts are found only in the Installer alert Table 1. Alert Codes and Troubleshooting button. Alert Priority Alert Text Steps to clear Code (Furnace / Air Handler) The “Y2”...
  • Page 23 Required amount of current is not passing through Start current transformer. Clears the Critical rent is not passing through the start current error after current is sensed in START sensor, or after power reset. transformer. Comfort Sync™ 7-Day Programmable Communicating Thermostat...
  • Page 24 Critical alerts are displayed on Home (user) screen, in the Homeowner alert button, and in the Installer alert button. Minor and Moderate alerts are found only in the Installer alert Table 1. Alert Codes and Troubleshooting button. Alert Priority Alert Text Steps to clear Code (Outdoor Unit) The required amount of cur­...
  • Page 25 Recalibrate thermostat to clear; warm thermostat; adjust setpoint. Replace thermostat, if Moderate door temperatures below the pre­pro­ needed. grammed limit. (Thermostat) The humidity sensor in the Moderate Recalibrate thermostat to clear; adjust setpoint. Replace thermostat, if needed. thermostat is not working properly. Comfort Sync™ 7-Day Programmable Communicating Thermostat...
  • Page 26 Critical alerts are displayed on Home (user) screen, in the Homeowner alert button, and in the Installer alert button. Minor and Moderate alerts are found only in the Installer alert Table 1. Alert Codes and Troubleshooting button. Alert Priority Alert Text Steps to clear Code (Thermostat) The thermostat is reading in­...

  • Page 27: Wiring Diagrams

    Maximum total length of all connections on Comfort Sync™ Indoor Furnace or Air Handler the RSBus is limited to 1500ft. Comfort Sync™ Outdoor Condensing Unit or Heat Pump Wire gauge of RSBus wire is 18. Comfort Sync™ 7-Day Programmable Communicating Thermostat...
  • Page 28 Comfort Sync™ Communicating Indoor / Non-Communicating Outdoor System Wiring Comfort Sync™ AIR HANDLER (AHC) Comfort Sync™ FURNACE (IFC) OR AIR HANDLER (AHC) OPTIONAL OPTIONAL DISCHARGE AIR OPTIONAL OUT­ OPTIONAL OUT­ DISCHARGE AIR SENSOR DOOR AIR SENSOR DOOR AIR SENSOR SENSOR Comfort Sync™...
  • Page 29 Thermostat Wire Termination in Communicating System RSBus Note: Comfort Sync™ thermostat does not require shielded cable wiring. Minimum wire size is 18 gauge Outdoor Unit Indoor Unit Controller Comfort Sync™ thermostat Single wire to terminal C Single wire to terminal C...

  • Page 30: Secure Web Portal

    From the thermostat Home screen, press www.mycomfortsync.com Press the display setting button. After signing in, you’ll be able to view your Comfort Sync™ system settings, adjust the temperature and view reminders and alerts – just as you would on Press the screen saver button.

  • Page 31: Accessing Installer Screens And Changing Equipment Parameters

    (after you have accessed the program from the Allied next. “Select tests to run screen appears"; either run tests as before logo [previous page]), touch the setup button. The “Start system or touch skip tests. Comfort Sync™ 7-Day Programmable Communicating Thermostat...

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