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Installation and Maintenance Instructions
XPG170e Electric Fires
PLEASE READ THESE INSTRUCTIONS CAREFULLY AND
RETAIN FOR FUTURE REFERENCE
Your PUREGLOW electric fire has been made with great care. Here are some instructions
including cleaning and maintenance, which will help you keep your fire in good condition
for many years. If you experience any parts or service problems contact either your
retailer or PUREGLOW LIMITED.
This appliance is not intended for use by persons (including children) with reduced
physical, sensory or mental capabilities, or lack of experience and knowledge, unless they
have been given supervision or instruction concerning use of the appliance by a person
responsible for their safety. Children should be supervised to ensure that they do not play
with the appliance.
This is an amendment to the standard and now applies to all EN60335 items.
PUREGLOW LIMITED
Stour Vale Road
Lye, Stourbridge, DY9 8PP
Telephone: +441384 893060
Fax: +441384 897728
Email: sales@pureglowltd.co.uk
Web: www.pureglowltd.co.uk
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  • Page 1 PLEASE READ THESE INSTRUCTIONS CAREFULLY AND RETAIN FOR FUTURE REFERENCE Your PUREGLOW electric fire has been made with great care. Here are some instructions including cleaning and maintenance, which will help you keep your fire in good condition for many years. If you experience any parts or service problems contact either your retailer or PUREGLOW LIMITED.
  • Page 2: Section 1: Unpacking, Electrical Installation And General Safety

    YOUR PUREGLOW FIRE XPG fires are visual effect fires with LED lighting and remote control. They are available with several different fascia trims and frets. The general fitting instructions refer to all models. SECTION 1: UNPACKING, ELECTRICAL INSTALLATION AND GENERAL SAFETY...
  • Page 3: Fireplace Installation

    THIS FIRE MUST BE INSTALLED IN A FIREPLACE OPENING AND SECURED USING APPROPRIATE WALL FIXINGS Your PUREGLOW fire is designed to fit a standard 16”(410mm) fireplace opening. Before installing, thoroughly clean the fireplace and ensure debris and dust cannot enter the fire from the chimney;...
  • Page 4: Section 2: Maintenance And Cleaning

    LED’s or failure of the LED power supply — in this case the fire must be returned to Pureglow Ltd for replacement. REMOTE HANDSET BATTERY REPLACEMENT To replace the batteries in the remote handset remove the battery compartment cover and remove the batteries.
  • Page 5: Section 3: Important Information

    SECTION 3: IMPORTANT INFORMATION To avoid risk of explosion, never throw batteries into a fire or expose batteries to any strong heat sources. DO NOT SWALLOW. If a battery is swallowed you should seek immediate medical attention. DO NOT dispose of this battery in your normal household waste; once the battery has reached the end of it’s life it should be taken to a recycling centre.
  • Page 6 ZARA / CARMEN CASTINGS The casting complete with magnets are positioned as shown in (Fig.3) below and moved towards the fire back so as to align with the canopy but slightly raised off the hearth (to avoid scratching the hearth); it is moved back until the magnets attach to the fire back flanges then moved down onto the hearth as shown in (Fig.4), the ash pan can now be fitted .
  • Page 7 FITTING FREYA ILLUSION CASTINGS The Frey casting is attached to the fire by two securing hooks located on the top inside edge of the fascia. A further two fixing holes are located on each leg at the bottom of the casting. Back view Securing hooks Self-tapper fixing holes...
  • Page 8: Section 5 Ctd: Fitting The Canopy & Frame

    SECTION 5 CTD: FITTING THE CANOPY & FRAME FITTING THE CANOPY If the Fire is supplied without the canopy fitted then it should be fitted prior to installing into the Fireplace as shown by the diagram right. The 4 Tabs (2 each side) line up with slots either side of the Fire back;...
  • Page 9: Fitting The Fret

    The fire should now look like the diagram (right), now the fret can be fitted. NOTE: The stability bracket shown is only required if the fire is NOT fixed into the fireplace FITTING THE FRET The fret is fitted as shown on the diagram (right), care should be taken when positioning the fret to make sure that the fireplace hearth is not damaged.
  • Page 10: Section 6: Fuel Beds

    SECTION 6: FUEL BEDS. The Fire is supplied with the Fuel bed and back panel fitted, when the fire has been fitted into the Fireplace all that is required to complete the installation is to remove the transit packing which holds the Fuel bed and back panel in place during transit and fitting. Please ensure that the remote sensor is never obstructed as this will affect the performance of the remote control unit when operating the fire.
  • Page 11: Section 7: Operating Your Fire

    SECTION 7: OPERATING YOUR FIRE QUICK START GUIDE OPERATING THE FIRE IN MANUAL MODE MANUAL MODE IS USED IF THE OPTIONAL REMOTE HANDSET HAS NOT BEEN PURCHASED, HAS BEEN MISLAID OR THE BATTERIES ARE FLAT. This page is designed to provide you with sufficient information and guidance to enable you to operate the product in its factory pre-set mode, incorporating thermostatic control.
  • Page 12 SECTION 3: FULL INSTRUCTIONS Control Touch Panel 1、Indicator light Red: Connected to power, in standby mode Amber: Heat on, open-window detector inactive, timer inactive Green: Heat on, open-window detector active, timer inactive Flickering red: The product is in timing shutdown mode Flickering amber: Heat on, timer active, open-window detector inactive Flickering green: Heat on, timer active, open-window detector active 2、Touch buttons...
  • Page 13 There are 4 submenus under the main menu: 1. Clock Modify: Set the current time (Password not required) 2. Set Alarm: Set week timer (Password required) 3. ADC Adjustment:ADC calibrating to the main PCB and control board (Password required - do not tamper – factory set only) 4.
  • Page 14 Once the parameter settings of each submenu are set, there will be a confirmation dialog, as shown below: Here the function keys are defined as: :No definition :Scroll down setting content :Scroll up setting content :Confirm 1) Submenu: Clock Modify Here the function keys are defined as:...
  • Page 15 Submenu: Set Alarm (Timer) Weekly timer setting interface is shown as: First line shows the current setting: Day, Time, Timer ON/OFF Down line shows bar chart, representing the ON-OFF status to be set for each hour of the day. The long bar represents ‘On’, the short bar represents ‘Off’ from zero to 23, split into blocks of 8 hours.
  • Page 16 Adaptive start control In Thermostat and Timer Mode, this feature enables the heater to start in advance of the timed start in order to achieve the required temperature which you have set for a particular time. The timeframe is determined by the difference in temperature. Maximum advanced timeframe is 90 minutes.
  • Page 17 SECTION 7: FREESTANDING SPACER FRAME. The Spacer frame is fitted using the included 6-off self tapping screws as shown below. MODELS WITHOUT CANOPY MODELS WITH CANOPY STABILITY BRACKET STABILITY BRACKET THE FIRE CAN ONLY BE USED AS SHOWN ABOVE WITH THE STABILITY BRACKET INSTALLED WHERE POSSIBLE THE FIRE SHOULD BE INSTALLED AS SHOWN BELOW USING THE WALL HANGER BRACKET.
  • Page 18: Short Parts List

    Only genuine spares should be used, and these can normally be obtained from your re- tailer. If you have any problems contact PUREGLOW Ltd at the address on the front of these instructions. Below is a list of the most common parts.
  • Page 19 GUARANTEE This product is guaranteed against faulty parts or workmanship for 2 years from the date of purchase. To validate the guarantee the product must be returned to the retailer or supplier for repair or replacement with this sheet completed with the detail requested. (Please do not send a photocopy).
  • Page 20: Packing List

    Packing list Remote Handset Batteries Affix Second Data Mains Lead Label HERE Packed By Date Log bed + Logs x4 Coal bed Back panel brick/reed Packed By Date Model Type Pureglow XPG 2kW...

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