Black Box ACR500DP-T User Manual

Black Box ACR500DP-T User Manual

Agility zero u transmitter
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USER GUIDE
ACR500DP-T
ACR500DV-T
AGILITY
ZERO U
TRANSMITTER
24/7 TECHNICAL SUPPORT AT 1.877.877.2269 OR VISIT BLACKBOX.COM

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Summary of Contents for Black Box ACR500DP-T

  • Page 1 USER GUIDE ACR500DP-T ACR500DV-T AGILITY ZERO U TRANSMITTER 24/7 TECHNICAL SUPPORT AT 1.877.877.2269 OR VISIT BLACKBOX.COM...
  • Page 2 1.877.877.2269 TRADEMARKS USED IN THIS MANUAL Black Box and the Double Diamond logo are registered trademarks of BB Technologies, Inc. Any other trademarks mentioned in this manual are acknowledged to be the property of the trademark owners. We‘re here to help! If you have any questions about your application or our products, contact Black Box Tech Support at 877-877-2269 or go to blackbox.com and click on “Talk to Black Box.”...
  • Page 3 Disclaimer: Black Box Network Services shall not be liable for damages of any kind, including, but not limited to, punitive, consequential or cost of cover damages, resulting from any errors in the product information or specifications set forth in this document and Black Box Network Services may revise this document at any time without notice.
  • Page 4 NEED HELP? LEAVE THE TECH TO US LIVE 24/7 TECHNICAL SUPPORT 1.877.877.2269 INSTRUCCIONES DE SEGURIDAD (NORMAS OFICIALES MEXICANAS ELECTRICAL SAFETY STATEMENT) 1. Todas las instrucciones de seguridad y operación deberán ser leídas antes de que el aparato eléctrico sea operado. 2.
  • Page 5: Table Of Contents

    NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CONTENTS TECHNICAL SUPPORT 1.877.877.2269 CONTENTS ..........................5 CHAPTER 1: SPECIFICATIONS ..................... 6 CHAPTER 2: WELCOME ......................7 CHAPTER 3: INSTALLATION ....................... 8 3.1 Connections ......................................8 3.1.1 Video link ......................................9 3.1.2 Network link ....................................... 9 3.1.3 USB and power connections ................................
  • Page 6: Chapter 1: Specifications

    NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 1: SPECIFICATIONS TECHNICAL SUPPORT 1.877.877.2269 Approvals: CE, FCC Hardware Compatibility: All computers with DVI-D or DisplayPort digital video and USB interfaces Software Compatibility: Operates with all known software and operating systems including Windows , Linux , Unix...
  • Page 7: Chapter 2: Welcome

    Agility units and users. When using an Black Box iPath Manager to configure Agility units, it is vital that all Agility units that you wish to locate and control are set to their factory default settings. Otherwise they will not be located by the Black Box iPath Manager. If necessary,...
  • Page 8: Chapter 3: Installation

    NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 3: INSTALLATION TECHNICAL SUPPORT 1.877.877.2269 3.1 CONNECTIONS Installation involves linking the Agility Zero U Transmitter to various ports on the host computer, while the Agility remote unit is attached to your peripherals: Cable tie mounting slot Status...
  • Page 9: Video Link

    NEED HELP? LEAVE THE TECH TO US LIVE 24/7 TECHNICAL SUPPORT 1.877.877.2269 3.1.1 VIDEO LINK Each Agility Zero U Transmitter is supplied with either a DVI-D (single link) or a DisplayPort™ video connector. Video signals at pixel clocks up to 165MHz (equivalent to a maximum resolution of 1920 x 1200 at 60Hz) are permissible. TO MAKE A VIDEO LINK Š...
  • Page 10: Usb And Power Connections

    NEED HELP? LEAVE THE TECH TO US LIVE 24/7 TECHNICAL SUPPORT 1.877.877.2269 3.1.3 USB AND POWER CONNECTIONS The Agility Zero U Transmitter is designed to be as flexible as possible. It can either operate using an optional external power adapter (see page 3) or derive all of its power from its two USB plugs. The main advantage offered by using an external power adapter is that it allows the Agility Zero U Transmitter to be active before the host computer;...
  • Page 11: Chapter 4: Configuration

    Browser-based configuration utility a computer system linked to the same network as the Agility units. Š Configuring Agility units collectively - The Black Box Š iPath Manager allows you to configure, control and coordinate any number of Agility local and remote units Use a straight- from a single application.
  • Page 12: Browser-Based Configuration Utility

    NEED HELP? LEAVE THE TECH TO US LIVE 24/7 TECHNICAL SUPPORT 1.877.877.2269 4.3 BROWSER-BASED CONFIGURATION UTILITY The browser-based configuration utility within all Agility units requires a network connection between the Agility Zero U Transmitter and a computer on the same network. The configuration utility allows you to perform many important functions. Please see Appendix TO CONNECT A COMPUTER TO ACCESS THE CONFIGURATION UTILITY...
  • Page 13 NEED HELP? LEAVE THE TECH TO US LIVE 24/7 TECHNICAL SUPPORT 1.877.877.2269 TO ACCESS THE BROWSER-BASED CONFIGURATION UTILITY 1 Temporarily connect the Agility Zero U Transmitter and your computer, as discussed left. 169.254.1.33 2 Run a web browser on your computer and enter the default IP address of the Agility Zero U Transmitter: Note: If the IP address of the Agility Zero U Transmitter has been changed and is not known, providing it is appropriate to do so, perform a manual factory reset...
  • Page 14: Restoring A Backup Firmware Image

    The backup image has no video or USB functionality; once invoked, you will need to load an upgrade file using the web interface or via an Black Box iPath Manager to load a new primary image - see Performing an upgrade (shown right).
  • Page 15: Performing An Upgrade

    Agility Zero U Transmitter modules are flash upgradeable using the method outlined here. However, for larger installations we recommend that you use the Black Box iPath Manager to upgrade multiple Agility units. When using the method below, the Agility Zero U Transmitter will be upgraded in sequence.
  • Page 16: Chapter 5: Operation

    NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 5: OPERATION TECHNICAL SUPPORT 1.877.877.2269 In operation, many Agility installations require no intervention once configured. The Agility units take care of all connection control behind the scenes so that you can continue to work unhindered. 5.1 STATUS INDICATORS The two top panel indicators on the Agility Zero U Transmitter provide a useful guide to operation: Main status indicators...
  • Page 17: Resetting

    NEED HELP? LEAVE THE TECH TO US LIVE 24/7 TECHNICAL SUPPORT 1.877.877.2269 5.2 RESETTING The recessed reset button provides a way to take control of the Agility Zero U Transmitter if normal operation is affected. You will need a thin implement, such as a straightened out paper clip to press and hold the button. Depending on when you release the button, one of three functions will occur: REQUIRED FUNCTION RELEASE TIME...
  • Page 18 NEED HELP? LEAVE THE TECH TO US LIVE 24/7 APPENDICES TECHNICAL SUPPORT 1.877.877.2269 This chapter contains a variety of information, including the following: Š Appendix A - Configuration pages Š Š Appendix B - Dimensions Š Š Appendix C - Tips for success when networking Agility units Š...
  • Page 19: Appendix A - Configuration Pages

    NEED HELP? LEAVE THE TECH TO US LIVE 24/7 APPENDIX A - CONFIGURATION PAGES TECHNICAL SUPPORT 1.877.877.2269 This section covers the browser-based configuration utility for the Agility Zero U Transmitter. There are ten pages, titled as follows: Š System Configuration Š...
  • Page 20: System Configuration

    NEED HELP? LEAVE THE TECH TO US LIVE 24/7 TECHNICAL SUPPORT 1.877.877.2269 SYSTEM CONFIGURATION TO GET HERE Connect your computer to the network port on the front panel. 2 Run a web browser and enter the IP address of the unit: http://169.254.1.33 If the address is unknown, perform a manual factory reset.
  • Page 21 1.877.877.2269 SYSTEM CONFIGURATION UNIT NAME Name details that you can alter to distinguish this unit from all others. The name entered here will be read by Black Box iPATH units (if used) for administration purposes. UNIT DESCRIPTION Allows you to optionally add a description of the Agility Zero U Transmitter, such as its location. Useful when many Agility units are being used.
  • Page 22: Video Configuration

    NEED HELP? LEAVE THE TECH TO US LIVE 24/7 TECHNICAL SUPPORT 1.877.877.2269 VIDEO CONFIGURATION TO GET HERE Connect your computer to the network port on the front panel. 2 Run a web browser and enter the IP address of the unit: http://169.254.1.33 If the address is unknown, perform a manual factory reset.
  • Page 23 NEED HELP? LEAVE THE TECH TO US LIVE 24/7 TECHNICAL SUPPORT 1.877.877.2269 VIDEO CONFIGURATION PEAK BANDWIDTH LIMITER PERCENTAGE The Agility Zero U Transmitter will employ a ‘best effort’ strategy in sending video and other data over the IP network. This means it will use as much of the available network bandwidth as necessary to achieve optimal data quality, although typically the Agility Zero U Transmitter will use considerably less than the maximum available.
  • Page 24: Usb Settings

    NEED HELP? LEAVE THE TECH TO US LIVE 24/7 TECHNICAL SUPPORT 1.877.877.2269 USB SETTINGS ENABLE DUMMY BOOT KEYBOARD When ticked, the Agility Zero U Transmitter will report a virtual dummy boot keyboard to the attached PC to ensure that a keyboard is always reported when the PC boots up.
  • Page 25: Security

    NEED HELP? LEAVE THE TECH TO US LIVE 24/7 TECHNICAL SUPPORT 1.877.877.2269 SECURITY USB ENCRYPTION This setting determines whether encryption should be applied to the USB data passed across the link. Note that video data is never encrypted. CONTROL ENCRYPTION This setting determines whether encryption should be applied to the control data passed across the link.
  • Page 26: Ipath Manager

    ENABLE IPATH CONTROL Click this button to allow an Black Box iPath Manager to take control of this local unit. When the button is clicked, the Agility Zero U Transmitter will be rebooted to allow the iPath Manager to discover and control it.
  • Page 27: System Messages

    NEED HELP? LEAVE THE TECH TO US LIVE 24/7 TECHNICAL SUPPORT 1.877.877.2269 SYSTEM MESSAGES ENABLE SYSTEM MESSAGES Tick to allow the creation of status and error messages by the Agility Zero U Transmitter. SEND SYSTEM MESSAGES TO REMOTE LOG SERVER Choose this option to send the system messages to a remote server via the network.
  • Page 28: Statistics

    NEED HELP? LEAVE THE TECH TO US LIVE 24/7 TECHNICAL SUPPORT 1.877.877.2269 STATISTICS ENABLE COLLECTION OF BANDWIDTH STATISTICS Agility units can record data transfer statistics from the System port and plot them on a graph for troubleshooting and optimization purposes. When you enable this option, you will first be presented with a pop up from which you can choose which aspects you would like to graph: Data throughput, various packet rates and/or frame rates.
  • Page 29: Reboot

    Use this page to perform a reboot or a factory reset. Please see the section Manual factory reset for details. ABOUT ABOUT This page displays key information about the Agility Zero U Transmitter that may be requested by Black Box Technical Support. 1.877.877.2269 BLACKBOX.COM...
  • Page 30: Appendix B - Dimensions

    NEED HELP? LEAVE THE TECH TO US LIVE 24/7 APPENDIX B - DIMENSIONS TECHNICAL SUPPORT 1.877.877.2269 0.2” (5mm) 0.98” (25mm) 4 x M3 holes 1.97” 2.2” (50mm) (56mm) 0.91” (23mm) 2.95” (75mm) 1.3” (33mm) 4.33” (110mm) 1.877.877.2269 BLACKBOX.COM...
  • Page 31: Appendix C - Tips For Success When Networking

    NEED HELP? LEAVE THE TECH TO US LIVE 24/7 APPENDIX C - TIPS FOR SUCCESS WHEN NETWORKING TECHNICAL SUPPORT 1.877.877.2269 Agility units use multiple strategies to minimise the amount of data that they send across networks. However, data overheads can be quite high, particularly when very high resolution video is being transferred, so it is important to take steps to maximise network efficiency and help minimise data output.
  • Page 32: Creating An Efficient Network Layout

    NEED HELP? LEAVE THE TECH TO US LIVE 24/7 TECHNICAL SUPPORT 1.877.877.2269 C.3 CREATING AN EFFICIENT NETWORK LAYOUT Network layout is vital. The use of IGMP snooping also introduces certain constraints, so take heed: Š Keep it flat. Use a basic line-cascade structure rather than a pyramid or tree arrangement (see below). Š...
  • Page 33: Configuring The Switches And Devices

    NEED HELP? LEAVE THE TECH TO US LIVE 24/7 TECHNICAL SUPPORT 1.877.877.2269 C.4 CONFIGURING THE SWITCHES AND DEVICES The layout is vital but so too is the configuration: Š Enable Š IGMP Snooping on all L2 switches. Š Ensure that Š...
  • Page 34: Appendix D - Troubleshooting

    NEED HELP? LEAVE THE TECH TO US LIVE 24/7 APPENDIX D - TROUBLESHOOTING TECHNICAL SUPPORT 1.877.877.2269 PROBLEM: THE VIDEO IMAGE OF THE AGILITY REMOTE UNIT SHOWS HORIZONTAL LINES ACROSS THE SCREEN. This issue is known as Blinding because the resulting video image looks as though you’re viewing it through a venetian blind. When video is transmitted by Agility units, the various lines of each screen are divided up and transmitted as separate data packets.
  • Page 35 NEED HELP? LEAVE THE TECH TO US LIVE 24/7 TECHNICAL SUPPORT 1.877.877.2269 PROBLEM: THE MOUSE POINTER OF THE AGILITY REMOTE UNIT IS SLOW OR SLUGGISH WHEN MOVED ACROSS THE SCREEN. This issue is often related to either using dithering on the video output of one or more transmitting computers or using VGA-to- DVI video converters.
  • Page 36 PROBLEM: BLACK BOX IPATH CANNOT LOCATE WORKING AGILITY UNITS. There are a few possible causes: Š The Agility units must be reset back to their zero config IP addresses for Black Box iPATH discovery. If you have a working Š...
  • Page 37: Appendix E - Glossary

    NEED HELP? LEAVE THE TECH TO US LIVE 24/7 APPENDIX E - GLOSSARY TECHNICAL SUPPORT 1.877.877.2269 E.1 INTERNET GROUP MANAGEMENT PROTOCOL Where an ServSwitch Agility local unit is required to stream video to two or more remote units, multicasting is the method used. Multicasting involves the delivery of identical data to multiple remote units simultaneously without the need to maintain individual links.
  • Page 38 NEED HELP? LEAVE THE TECH TO US LIVE 24/7 TECHNICAL SUPPORT 1.877.877.2269 E.2 JUMBO FRAMES (JUMBO PACKETS) Since its commercial introduction in 1980, the Ethernet standard has been successfully extended and adapted to keep pace with the ever improving capabilities of computer systems. The achievable data rates, for instance, have risen in ten-fold leaps from the original 10Mbit/s to a current maximum of 100Gbit/s.
  • Page 39 NEED HELP? LEAVE THE TECH TO US LIVE 24/7 TECHNICAL SUPPORT 1.877.877.2269 E.4 FORWARDING MODES In essence, the job of a layer 2 switch is to transfer as fast as possible, data packets arriving at one port out to another port as determined by the destination address.
  • Page 40 NEED HELP? LEAVE THE TECH TO US LIVE 24/7 TECHNICAL SUPPORT 1.877.877.2269 As your data travel down from you towards the transmission medium (the cable), they are successively encapsulated at each layer within a new wrapper (along with a few instructions), ready for transport. Once transmission has been made to the intended destination, the reverse occurs: Each wrapper is stripped away and the instructions examined until finally only the original data are left.
  • Page 41: Appendix F - Open Source Licenses

    The software included in this product contains copyrighted software that is licensed under the GPL. You may obtain the complete Corresponding Source code from Black Box for a period of three years after the last shipment of this product, which will be no earlier than 2028, by contacting the Technical Support department.
  • Page 42 NEED HELP? LEAVE THE TECH TO US LIVE 24/7 TECHNICAL SUPPORT 1.877.877.2269 OpenSSL License --------------- /* ==================================================================== Copyright (c) 1998-2011 The OpenSSL Project. All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: 1.
  • Page 43 NEED HELP? LEAVE THE TECH TO US LIVE 24/7 TECHNICAL SUPPORT 1.877.877.2269 Original SSLeay License ----------------------- /* Copyright (C) 1995-1998 Eric Young (eay@cryptsoft.com) All rights reserved. This package is an SSL implementation written by Eric Young (eay@cryptsoft.com). The implementation was written so as to conform with Netscapes SSL. This library is free for commercial and non-commercial use as long as the following conditions are aheared to.
  • Page 44 NEED HELP? LEAVE THE TECH TO US LIVE 24/7 TECHNICAL SUPPORT 1.877.877.2269 ---------------------------------------------------------------------------- - Module: libev ---------------------------------------------------------------------------- All files in libev are Copyright (c)2007,2008,2009,2010,2011,2012,2013 Marc Alexander Lehmann. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: * Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer.
  • Page 45 NEED HELP? LEAVE THE TECH TO US LIVE 24/7 TECHNICAL SUPPORT 1.877.877.2269 2. binary distributions include the above copyright notice, this list of conditions and the following disclaimer in their documentation; 3. the name of the copyright holder is not used to endorse products built using this software without specific written permission.
  • Page 46 NEED HELP? LEAVE THE TECH TO US LIVE 24/7 TECHNICAL SUPPORT 1.877.877.2269 Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: * Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer.
  • Page 47 NEED HELP? LEAVE THE TECH TO US LIVE 24/7 TECHNICAL SUPPORT 1.877.877.2269 THE SOFTWARE IS PROVIDED “AS IS”, WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE X CONSORTIUM BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.
  • Page 48 NEED HELP? LEAVE THE TECH TO US LIVE 24/7 TECHNICAL SUPPORT 1.877.877.2269 License for Open Source Software Implementations of OCB January 9, 2013 1 Definitions 1.1 “Licensor” means Phillip Rogaway. 1.2 “Licensed Patents” means any patent that claims priority to United States Patent Application No.
  • Page 49 NEED HELP? LEAVE THE TECH TO US LIVE 24/7 TECHNICAL SUPPORT 1.877.877.2269 2 License Grant 2.1 License. Subject to your compliance with the term s of this license, including the restriction set forth in Section 2.2, Licensor hereby grants to you a perpetual, worldwide, non-exclusive, non-transferable, non-sublicenseable, no-charge, royalty-free, irrevocable license to practice any invention claimed in the Licensed Patents in any Open Source Software Implementation.
  • Page 50 NEED HELP? LEAVE THE TECH TO US LIVE 24/7 TECHNICAL SUPPORT 1.877.877.2269 3. All advertising materials mentioning features or use of this software must display the following acknowledgement: This product includes software developed by the University of California, Berkeley and its contributors. 4.
  • Page 51 NEED HELP? LEAVE THE TECH TO US LIVE 24/7 TECHNICAL SUPPORT 1.877.877.2269 ---------------------------------------------------------------------------- Copyright (c) 1991, 1992 Paul Kranenburg <pk@cs.few.eur.nl> Copyright (c) 1993 Branko Lankester <branko@hacktic.nl> Copyright (c) 1993 Ulrich Pegelow <pegelow@moorea.uni-muenster.de> Copyright (c) 1995, 1996 Michael Elizabeth Chastain <mec@duracef.shout.net> Copyright (c) 1993, 1994, 1995, 1996 Rick Sladkey <jrs@world.std.com>...
  • Page 52 NEED HELP? LEAVE THE TECH TO US LIVE 24/7 TECHNICAL SUPPORT 1.877.877.2269 2. Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution.
  • Page 53 NEED HELP? LEAVE THE TECH TO US LIVE 24/7 TECHNICAL SUPPORT 1.877.877.2269 Other files under the 4-clause BSD license and whose copyright doesn’t belong to the The Regents of the University of California are listed below: - aodv.h, Copyright (c) 2003 Bruce M. Simpson - atmuni31.h, Copyright (c) 1997 Yen Yen Lim and North Dakota State University - ieee802_11.h, Copyright (c) 2001 Fortress Technologies and Charlie Lenahan - print-802_11.c, Copyright (c) 2001 Fortress Technologies and Charlie Lenahan...
  • Page 54 NEED HELP? LEAVE THE TECH TO US LIVE 24/7 TECHNICAL SUPPORT 1.877.877.2269 # Internet Systems Consortium, Inc. # 950 Charter Street # Redwood City, CA 94063 # <info@isc.org> # https://www.isc.org/ ---------------------------------------------------------------------------- - Module: ntp ---------------------------------------------------------------------------- _________________________________________________________________ The following copyright notice applies to all files collectively called the Network Time Protocol Version 4 Distribution.
  • Page 55 NEED HELP? LEAVE THE TECH TO US LIVE 24/7 TECHNICAL SUPPORT 1.877.877.2269 * Redistribution and use in source and binary forms, with or without * * modification, are permitted provided that the following conditions * * are met: * 1. Redistributions of source code must retain the above copyright * * notice, this list of conditions and the following disclaimer.
  • Page 56 NEED HELP? LEAVE THE TECH TO US LIVE 24/7 TECHNICAL SUPPORT 1.877.877.2269 14. [15]Casey Crellin <casey@csc.co.za> vxWorks (Tornado) port and help with target configuration 15. [16]Sven Dietrich <sven_dietrich@trimble.com> Palisade reference clock driver, NT adj. residuals, integrated Greg’s Winnt port. 16. [17]John A. Dundas III <dundas@salt.jpl.nasa.gov> Apple A/UX port 17.
  • Page 57 NEED HELP? LEAVE THE TECH TO US LIVE 24/7 TECHNICAL SUPPORT 1.877.877.2269 43. [47]Rob Neal <neal@ntp.org> Bancomm refclock and config/parse code maintenance 44. [48]Rainer Pruy <Rainer.Pruy@informatik.uni-erlangen.de> monitoring/trap scripts, statistics file handling 45. [49]Dirce Richards <dirce@zk3.dec.com> Digital UNIX V4.0 port 46. [50]Wilfredo Sánchez <wsanchez@apple.com> added support for NetInfo 47.
  • Page 58: Appendix G - Safety Information

    NEED HELP? LEAVE THE TECH TO US LIVE 24/7 APPENDIX G - SAFETY INFORMATION TECHNICAL SUPPORT 1.877.877.2269 Š For use in dry, oil free indoor environments only. Š Š The units and their power supplies generate heat when in operation and will become warm to the touch. Do not enclose Š...
  • Page 59 NEED HELP? LEAVE THE TECH TO US LIVE 24/7 TECHNICAL SUPPORT 1.877.877.2269 ACR500, rev. 1.0 RC2 © COPYRIGHT 2018 BLACK BOX CORPORATION. ALL RIGHTS RESERVED. 877-877-2269 | blackbox.com...

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