Page 1
Order toll-free in the U.S.: Call 877-877-BBOX (outside U.S. call 724-746-5500) Customer FREE technical support 24 hours a day, 7 days a week: Call 724-746-5500 or fax 724-746-0746 Support Mailing address: Black Box Corporation, 1000 Park Drive, Lawrence, PA 15055-1018 Information Web site: www.blackbox.com • E-mail: info@blackbox.com...
Page 2
Trademarks Used in this Manual Trademarks Used in this Manual Black Box and the Double Diamond logo are registered trademarks, and iCOMPEL is a trademark, of BB Technologies, Inc. Windows is a registered trademark of Microsoft Corporation. UL is a registered trademark of Underwriters Laboratories.
Page 3
FCC RFI Statements Federal Communications Commission and Industry Canada Radio Frequency Interference Statements This equipment generates, uses, and can radiate radio-frequency energy, and if not installed and used properly, that is, in strict accordance with the manufacturer’s instructions, may cause inter ference to radio communication. It has been tested and found to comply with the limits for a Class A computing device in accordance with the specifications in Subpart B of Part 15 of FCC rules, which are designed to provide reasonable protection against such interference when the equipment is operated in a commercial environment.
Page 4
NOM Statement Instrucciones de Seguridad (Normas Oficiales Mexicanas Electrical Safety Statement) 1. Todas las instrucciones de seguridad y operación deberán ser leídas antes de que el aparato eléctrico sea operado. 2. Las instrucciones de seguridad y operación deberán ser guardadas para referencia futura. 3.
Chapter 1: Specifications • A specific DDC/EDID profile can be copied from a particular display and stored inside the transmitter’s internal non-volatile memory. This method enables the best possible compatibility with a specific display that would otherwise not work properly if simply using the factory-default DDC/EDID profile.
Page 8
Standard CAT6 cable can exhibit much greater skew than standard CAT5/5e and may require skew compensation beyond what the standard product offers. Contact Black Box Technical Support at 724-746-5500 or info@blackbox.com for details. The CAT5/5e/6 cable should be suitably rated listed (DUZX) communications cables, TYPE CMP, CMR, CMG, or CM as designated in the NEC.
CAUTION: This equipment is not intended for, nor does it support, distribution through an Ethernet network. Do not connect these devices to any sort of networking or telecommunications equipment. CAUTION: Use only Black Box approved CAT5 Multi VGA and Analog Audio Transmitter power adapters. Failure to do so may damage this device and will void the warranty.
Page 10
Chapter 2: Overview Table 2-1. Front and back panel components. Number Component Description (1) COPY/CFG LED In normal mode, the CFG indicator is off. In configuration mode, the CFG indicator is on or flashing. (1) COPY/CFG button In operating mode, Off = Normal. (5) LEDs A, B, C, D, E (1) STD LED...
Depending on the specific installation requirements, some common tools (screwdrivers, nutdrivers) and related hardware (mount- ing screws) may be required. These are not included with the transmitter. You might need the following items. For details, contact Black Box Technical Support at 724-746-5500 or info@blackbox.com. • Appropriate audio cabling.
Page 12
6. Remember to make any required transmitter configuration changes via the LED/button user interface. Speakers iCOMPEL Digital ™ Signage Player AC1003A-R2 AC1003A-R2 Receiver Transmitter CATx Figure 3-2. Transmitter connections. At the receiver end (these steps are generic—refer to the appropriate receiver manual): 1.
Chapter 3: Installation 4. Make any required configuration changes via the LED/button user interface, if the receiver is equipped with this capability. This is for skew compensation. 5. Adjust the receiver’s EQ and/or SKEW (optional) settings. NOTE: If this adjustment is not made, it can result in a poor or no image on the display. 3.3 Configuration The transmitter has a number of configurable operating parameters, and the factory-default settings will work in most applications.
Chapter 3: Installation 3. Connect the DC power cable (or AC power). All LEDs blink three times, indicating all settings are now changed back to factory defaults. 4. Release the CFG button. NOTE: The factory default settings represent the analog version. You can easily reconfigure this device to be a serial by using “con- figuration mode 1”...
Chapter 3: Installation 3.3.5 Config Mode 1: 4th-Pair Modes Table 3-2. Config mode 1, 4th-pair operating mode options. Step Number* LED 4 LED 5 LED 6 Front-Panel View 4th-Pair Operating Mode 4th-pair signals are disabled. This effectively “mutes” anything sent on the 4th pair. Use this for diagnostics.
Chapter 3: Installation 3.3.6 Config Mode 2: Video Coupling Select AC or DC coupling, and DC-restore functions, to be applied to the input video. Table 3-3. Config mode 2, video coupling options. Step Number* LED 1 LED 2 Front-Panel View Video Options Mode Auto-detect AC/DC coupling mode based on input signal.
Chapter 4: Troubleshooting Chapter 4. Troubleshooting 4.1 Problems/Solutions In most cases, nearly every issue with the CAT5 Multi VGA and Analog Audio CAT5 Video System can be resolved by checking the CAT5 termination and making sure that it’s pinned to the TIA/EIA 568B wiring specification. However, there may be other problems that cause the system not to perform as it’s designed.
Consider this when trying to control displays or other devices. For help, contact Black Box Technical Support at 724-746-5500 or info@blackbox.com. NOTES on Daisychaining: When using a receiver’s RJ-45 daisychain port, the following rules apply: •...
Appendix: Connector Pinouts A.4 DC Power Connector You should use the power supply that’s included with the transmitter. However, if there is a reason a substitute power supply must be used, then the following information is important for maintaining product reliability and performance: Power supply output rating: Regulated +5-VDC @ 3-Amps.
Page 24
About Black Box Black Box provides an extensive range of networking and infrastructure products. You’ll find everything from cabinets and racks and power and surge protection products to media converters and Ethernet switches all supported by free, live 24/7 Tech Support available in 30 seconds or less.