Connection Troubleshooting - SAGEMCOM 2704N Setup Manual

Step 2 - Connect your computer
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When setting up for the first time, connecting with the Ethernet cable is a quick
way to check that everything is working as it should. Once you've connected to
the Internet, you can then switch to using Wi-Fi.
If this isn't convenient or you'd prefer to use Wi-Fi right away, goto the 'How to
connect to your Wi-Fi Network' section below.
1.
Plug one end of the Ethernet cable (yellow ends) into any of the yellow sockets (marked
ETH1 - ETH4) on the back of your router.
2. Plug the other end of the Ethernet cable (yellow ends) into your computer's Ethernet
socket. This is a small socket on the back or side of your computer that's usually marked
LAN, Ethernet, or . Check your computer manual if you're not sure.
3. On the front of the router, the Eth light representing the socket you connected the cable to
will turn green and start flashing as data is transferred.
How to connect to your Wi-Fi Network
1. Open the Wi-Fi menu
• Windows devices: Click the Wi-Fi icon on the taskbar at the bottom of your desktop.
• OS X devices: Click the Wi-Fi icon on the toolbar at the top of your screen.
• Mobile devices: Find 'Wi-Fi' in the settings menu and make sure it's switched on.
2. Select your Wi-Fi Network from the list of networks
•
If you're not sure what your Wi-Fi Network is called, you'll find it printed on the back of
your router and the reference card included in the box.
3. Enter your Wi-Fi Password
• The Wi-Fi Password is also printed on the back of your router and the reference card
included in the box. Type it in exactly as shown (all letters are lower case) and click
'Connect' (or 'Join' if you're using an Apple device).
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Step 3 - Get online
This is the easy part...
Put this guide down, and come back in 5 minutes.
Don't try to use the Internet while you're waiting (even if the
Internet light turns green), as your router might still be setting itself up.
After 5 minutes have passed try to use your internet connection.

Connection troubleshooting

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If you're a new customer, please make sure that your broadband service is ready
before you continue. If you don't see your home page after opening your browser,
and your Broadband light is off or flashing, go to page 4.
If you can't get online..
If you can't seem to get online and the Broadband light on your router is
solid green. Open a web browser and browse to: http://192.168.1.254
Once the page has loaded click on 'Change' next to the field 'Broadband
Username'. Enter your Router password when prompted. This is the
password on your Reference Card. Once logged in enter your Broadband
username and Password and click on Connect.
Wait
5 mins
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